Real Estate Assistant in Mallorca - Mallorca Select

Argo Nautical Yachting SLU is looking to recruit a full-timeOffice Reception Administrator/Marketing and Events Co-ordinator. This is an exciting and varied role, with responsibility for overseeing day-to-day administrative tasks, co-ordinating marketing activities, and planning and organising events. This role will require close collaboration with various teams and stakeholders to ensure smooth operations and successful events. The ideal candidate should have: • Excellent communication and interpersonal skills, • Experience in marketing and event coordination, • Fluency in multiple languages including German, Spanish and English, • Proven administrative assistance capabilities, • Ability to handle multiple tasks and prioritize effectively, • Attention to detail and strong organizational skills, • Proficiency in relevant software applications including but not limited to Microsoft Office tools, and have the ability to learn how to use new software applications for Accountancy and Marketing., • Must be resident in Mallorca Key responsibilities will include: • Co-ordinating marketing activities locally, • Planning and organising customer events, • Supporting with the planning and organisation of local and international boat shows, • Ensuring centrally produced marketing materials and point of sale are up to date, • Maintaining window displays, • Act as reception / first greeter to calls and visitors to office, and respond / deal with in a warm and professional manner, • Ensure the office is kept clean and tidy at all times, • Ensure POS material is current and presented correctly within the office and surroundings, • Ensure that the office displays the required licenses / permissions at all times, • Maintain good management of boat keys and keep all secure, • Report to IT either UK or locally on any problems with regard to IT hardware, software and/or connectivity issues, • Organise courier deliveries, • Monitor, control and order office supplies, • Oversee office services like cleaners and maintenance service providers, • Arrange services (boat lifts and launches) with marinas, • Provide ad-hoc support for all secretarial functions if and when required ACCOUNTS • Process supplier invoices, • Match invoices to PO or obtain the correct authorization, • Issue sales invoices as requested and approved from management, • Health & Safety checks, compliance, • Control car parking passes, • Translation with Government departments, • Arrange and book staff travel, • Personal Assistant to General Sales Manager and Sales Manager, • Manage the offices (Portals, Cala d’Or, Ibiza) rota for weekend and bank holiday cover EVENTS / MARKETING • Arrange cruising itineraries and marina / restaurant bookings as requested, • Arrange Palma Boat Show, • Arrange local pop-up Sales and Owner Events, • Ensure office windows displays are current and up to date, • Document translation, • International Boat Shows attendance and logistics, • Research, develop and build strategic partnerships on the Island BERTHING ADMINISTRATOR • Network with local marinas and mooring brokers, • Assist sales and customers in seeking berth opportunities for boat sales or movements, • Process berth and utilities invoices from Marinas through computer system, • Arrange moorings for stock boat and report budgets, • Keep control of available and rented berths in the various ports, • Monthly berthing and utilities invoicing to customers or Argo UK, • Keep an accurate log of berth payments and receipt of income, • Complete monthly report about all berthing costs for Argo UK

About the job What's the Job? As a Front Office Agent, you'll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You'll also create the warm atmosphere that makes our guests feel at home in any location. Reports to the Front Office Manager. Your day-to-day • Be the warm welcome that kicks off a memorable guest experience!, • Support the Front Office Supervisors in all required tasks., • Acknowledge IHG Rewards Club and Kimpton Karma members and returning guests, in person or on the phone., • Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay., • Handle cash and credit transactions., • Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes., • Stay one step ahead of guests' needs - record and act on their preferences, and handle their messages, requests, questions and concerns., • Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary., • Stay safe all the time. Following our safety procedures, you'll report all incidents and wear any protective gear needed., • Take pride in your appearance and place as a brand ambassador., • Always know what events and activities are on the day's schedule. What we need from you • Bachelor's degree in hospitality or related field., • 2+ years' experience working in Front Office department., • Must be fluent in local language and English, German will be highly valuable., • Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service. What to expect from us • Competitive salary., • Discounted international room rates., • Employee recognition programmes., • Training programmes and access to IHG's training tool., • Meals whilst on duty., • Uniform and laundry service Language required: Spanish. The company About Us Kimpton Aysla Mallorca is a sanctuary of calm and well-being, nestled among the lush foliage of sunny southern Mallorca. A progressive take on country-club life, where active leisure meets utter relaxation, and touches of tradition blend with modern values. This is modern lifestyle lux – Mallorca style. Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. Working at Kimpton is not just about working. And it’s certainly not like working at other places. We value personality, individuality, creativity, doing right, continually improving, focus and passion. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. Be Yourself – Lead Yourself – Make it Count