Are you a business? Hire Office & Admin candidates in Calvia
En Hotel Bahía del Sol ****, en Santa Ponsa, precisamos incorporar una persona en nuestro equipo de Recepción con incorporación inmediata. Buscamos a profesionales con cierta experiencia en el puesto, con predisposición, organización y ganas. Preferentemente que sean residentes de la zona. Valoramos altamente conocimientos de Alemán medio/altos. Interesados por favor contacten y tener disponible un currículum actualizado. Gracias.
As a Front Office Agent, you’ll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You’ll also create the warm atmosphere that makes our guests feel at home in any location. Reports to the Front Office Manager. Your day-to-day: - Be the warm welcome that kicks off a memorable guest experience! - Support the Front Office Supervisors in all required tasks. - Acknowledge IHG Rewards Club and Kimpton Karma members and returning guests, in person or on the phone. - Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay. - Handle cash and credit transactions. - Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes. - Stay one step ahead of guests’ needs – record and act on their preferences, and handle their messages, requests, questions and concerns. - Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary. - Stay safe all the time. Following our safety procedures, you’ll report all incidents and wear any protective gear needed. - Take pride in your appearance and place as a brand ambassador. - Always know what events and activities are on the day’s schedule. - Competitive salary. - Discounted international room rates. - Employee recognition programmes. - Training programmes and access to IHG’s training tool. - Meals whilst on duty. - Uniform and laundry service. Department: Reception About you Bachelor’s degree in hospitality or related field. - 2+ years’ experience working in Front Office department. - Must be fluent in local language and English, German will be highly valuable. - Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service. Language required: English. Spanish is a plus
Buscamos 1 persona con un estilo de vida activo y saludable con experiencia de al menos 1 año en ventas y atención al cliente. Como cualidades requeridas destacan la orientación al cliente (intención de ayudar siempre), profesionalidad y habilidades comunicativas, sociable y con empatía, dinámico/a y paciente.
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