Repartidor/a en Moto/Preparador de Pedidos - Cocina peruana, pollos a la brasa, parrillas - Madrid

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• Escudellar Arroz y Mas S.L.

  

  Asistente de Pedidos Telefónicos — Fines de semana

  20 days ago

  €400–€500 monthly

  Part-time

  Hispanoamerica, Madrid

  En Escudellar Arroz y Más buscamos una persona para gestionar los pedidos telefónicos de nuestros locales en fin de semana, en modalidad remota. Somos una marca especializada en arroces con varios locales en Madrid y alrededores, funcionando bajo un modelo de cocina centralizada. Funciones principales: • Atender llamadas de clientes y tomar pedidos con precisión (plato, cantidad, dirección, hora de entrega), • Introducir los pedidos en el sistema (Last.app / TPV), • Coordinar con el equipo de logística el despacho de Cabify según la ventana de entrega, • Resolver dudas de clientes sobre la carta, alérgenos y tiempos de entrega, • Gestionar incidencias de pedidos (cambios, cancelaciones, reclamaciones) con buen trato al cliente Requisitos: • Experiencia previa en atención al cliente y/o hostelería (valorable en toma de pedidos o centralita), • Buena dicción y capacidad de gestionar varias llamadas/pedidos a la vez, • Manejo básico de herramientas informáticas, • Disponibilidad sábados y domingos de 10:00 a 18:00 Se ofrece: • Contrato indefinido, • Jornada: sábados y domingos, de 10:00 a 18:00 h, • Modalidad 100% remota., • Incorporación inmediata, • Buen ambiente de trabajo en empresa en crecimiento

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• Beckman Coulter - Diagnostics

  

  Customer Service Coordinator, WITS

  3 days ago

  Madrid

  Wondering what’s within Beckman Coulter Diagnostics? Take a closer look. At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you’ll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful. Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges. The Customer Service Coordinator, Workflow and IT Solutions (WITS) at Beckman Coulter Diagnostics is responsible for coordinating the scheduling of service technicians, focusing in complex installations of Automation and Clinical IT solutions, managing logistics, and ensuring a quick and efficient service delivery to our clients. This position is part of the Regional EMEA Customer Service, Workflow and IT Solutions team. You will report to the Senior Manager, EMEA Customer Service , WITS responsible to lead and oversee the regional Workflow & IT Solutions EMEA Customer Service team in the EMEA Region. If you thrive in interpersonal exchanges and communication, and you want to work on building a world-class function, this Customer Service Coordinator position is for you in the organization, and read on. In this role, you will have the opportunity to: • Coordinate and prioritize field interventions in Regional EMEA team., • Manage and track the logistics around these interventions, • Ensure the interface between clients , Installation and After-Sales Automation and Clinical IT team of Beckman Coulter EMEA The essential requirements of the position include: • A minimum of 2 to 3 years of experience in dispatch, logistics, or customer service role, preferably in the medical diagnostics or healthcare industry., • Fluent in English and at least one of the big EMEA languages (Spanish, Italian, German or French). Additional EMEA languages are advantageous., • Strong organizational and time management skills, with the ability to manage multiple tasks simultaneously. Ability to work effectively across diverse cultures and geographies. It would be a plus if you also have prior experience in the following areas: • Proficiency in the use of dispatch software and tools (Service max, Oracle, etc.), • Ability to work independently as well as in a team, in a fast-paced environment., • Proficiency in other languages would be an asset. #LI-KS1 Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit _.

• Solcasino

  

  Customer Service Manager

  3 days ago

  Madrid

  Solcasino forma parte de Starcasino Group, una compañía internacional de iGaming con equipos y operaciones en Melilla, Madrid, Bruselas y Ámsterdam. Estamos construyendo una marca de iGaming moderna para el mercado español: rápida, fiable, cercana y enfocada en ofrecer una experiencia de cliente de alto nivel. No creemos en respuestas robóticas, estructuras corporativas lentas ni personas que trabajan en piloto automático. Nos gustan los equipos ágiles, la comunicación directa, la gente práctica y las personas que hacen que las cosas pasen. Estamos buscando un/a Customer Service Manager para ayudarnos a ordenar, desarrollar y estabilizar nuestra operativa de atención al cliente en una fase clave de reorganización y crecimiento. Este no es un puesto de supervisión pasiva ni un rol puramente administrativo. Buscamos a alguien que baje al detalle, entienda cómo funciona la operación, detecte problemas, cree procedimientos y convierta una operativa en evolución en un sistema más sólido, medible y escalable. En una primera fase, trabajarás muy cerca de los agentes de atención al cliente, ayudando a organizar el día a día, definir criterios de actuación, mejorar la calidad del servicio y construir procedimientos claros. A medida que la posición evolucione, irás ampliando tu alcance hacia otros procesos operativos vinculados al ciclo de vida del cliente, incluyendo flujos de soporte, validación, control, escalados e incidencias sensibles. Qué harás • Coordinar la actividad diaria de los agentes de atención al cliente., • Ordenar prioridades, tareas, criterios de actuación y flujos de trabajo., • Analizar la operativa actual y detectar puntos de mejora., • Desarrollar, documentar e implementar procedimientos operativos., • Crear manuales, guías, checklists y protocolos de escalado., • Establecer indicadores de seguimiento, calidad, productividad y cumplimiento de objetivos., • Ayudar a estabilizar una operativa en proceso de reorganización., • Acompañar al equipo para asegurar criterios homogéneos y una atención de calidad., • Detectar incidencias recurrentes y convertirlas en mejoras de proceso., • Trabajar con herramientas de atención al cliente, ticketing y reporting operativo., • Colaborar con equipos internos para mejorar procesos, comunicación y experiencia de cliente., • Contribuir a construir una operación más estructurada, trazable y preparada para escalar. Qué buscamos Buscamos una persona con experiencia en Customer Service, Customer Operations, operaciones, coordinación de equipos o gestión de procesos. Nos encaja alguien muy práctico, estructurado y orientado a ejecución. Una persona que disfrute poniendo orden, creando procesos útiles y haciendo seguimiento real de lo que ocurre en la operación. Requisitos principales • Experiencia previa en atención al cliente, operaciones, coordinación de equipos o gestión de procesos., • Experiencia trabajando con agentes de atención al cliente o equipos operativos., • Capacidad para crear procedimientos, manuales, flujos de trabajo y criterios de actuación., • Buen criterio operativo, atención al detalle y capacidad de priorización., • Capacidad para analizar procesos, detectar problemas y proponer soluciones prácticas., • Comodidad trabajando en entornos rápidos, dinámicos y en cambio., • Capacidad para tomar decisiones, resolver incidencias y escalar con criterio., • Nivel profesional de inglés., • Buen manejo de herramientas de ticketing, CRM, reporting o gestión operativa., • Disponibilidad para viajar durante la fase inicial del proyecto. Una vez estabilizado el modelo, los desplazamientos serán puntuales y esporádicos. Se valorará especialmente • Experiencia con Zendesk., • Experiencia en iGaming, casino online, sportsbook, fintech, ecommerce, plataformas digitales o entornos regulados., • Experiencia implantando procesos desde fases iniciales., • Conocimiento de operaciones de cliente, back-office, verificaciones, escalados o gestión de incidencias., • Experiencia definiendo KPIs, cuadros de seguimiento o informes operativos., • Capacidad para formar, acompañar y dar seguimiento a agentes de atención al cliente. Este puesto es para ti si… Te incomoda el desorden operativo. Te gusta crear procesos claros, útiles y aplicables al día a día. Sabes bajar al detalle sin perder visión global. Tienes criterio, estructura y sentido de la responsabilidad. Disfrutas acompañando equipos en etapas de cambio. Quieres un rol con ownership real, recorrido e impacto directo en la operación. Te mueves bien en entornos donde hay mucho por construir. Qué ofrecemos • Un rol de alto impacto en una compañía internacional de iGaming en crecimiento., • Participar en una fase clave de reorganización y construcción operativa., • Autonomía real para proponer, ordenar, documentar e implementar mejoras., • Exposición a operaciones internacionales y trabajo transversal con distintos equipos del grupo., • Cultura práctica, directa, sin burocracia innecesaria y con mucho ownership., • Evolución progresiva hacia procesos operativos más transversales., • Equipo cercano, comunicación directa y foco en hacer que las cosas pasen., • Rango salarial competitivo según experiencia y encaje.

• Foundever

  

  Customer Service Agent – Portuguese, English & Spanish Electric Vehicles Project | Hybrid – Madrid

  3 days ago

  Madrid

  Join Foundever as a Teleoperador/a Technical Customer Support Specialist for an exciting international project in the premium automotive sector. If you enjoy customer interaction, technical problem-solving, and working in a multilingual environment, this opportunity offers stability, professional growth, and a modern hybrid model in Madrid. Your Responsibilities • Provide technical customer support via phone and email., • Handle Level 1–2 technical incidents and service-related queries., • Register and follow up customer cases using CRM and ticketing systems., • Deliver high-quality customer experience in Portuguese, English, and Spanish., • Escalate complex cases following internal procedures and quality standards., • Support customers in a professional and solution-oriented way as a teleoperador/a specialist. What We Offer • Permanent contract from day one., • Full-time schedule (39h/week)., • Monday to Friday shifts between 9:00 and 19:00., • Hybrid model:, • 3 days on-site in Madrid, • Remote work on Mondays and Fridays, • Competitive salary: 22,500 – 24,000 € gross/year., • Paid training during working hours., • Career development opportunities within Foundever., • International and multicultural work environment. What We Are Looking For • Portuguese native or bilingual level., • Advanced English and Spanish (C1 or higher)., • Customer-oriented mindset and strong communication skills., • Interest in technical support and premium customer experience., • Ability to work with digital tools and structured processes., • Based in Madrid or willing to relocate. About FoundeverFoundever is a global leader in customer experience solutions, combining innovation, technology, and human talent to support some of the world’s most recognized brands. We are committed to diversity, inclusion, equal opportunities, and blind CV recruitment processes. Apply now and become part of the #FoundeverLife

• Tosca

  

  Customer Service & Asset Specialist (m/f/d) Central Europe

  2 days ago

  Madrid

  Shape the Future of Sustainable Supply Chains with Us At Tosca, we help leading retailers and manufacturers reduce waste, lower costs, and improve efficiency through innovative reusable packaging solutions. Together with our customers, we create smarter, more sustainable supply chains and actively contribute to a circular economy. To strengthen our team, we are looking for a Customer Service & Asset Specialist (m/f/d). In this dynamic role, you will act as a key link between customers, logistics partners, and internal teams. By combining excellent customer service with asset-related activities, you will help ensure smooth operational processes, support customer satisfaction, and contribute to the efficient flow of Tosca's reusable assets. This position is based in Madrid (Spain) with hybrid working opportunities available. Your Responsibilities Customer Service & Customer Support • Act as the primary point of contact for customers., • Deliver a professional, responsive, and service-oriented customer experience., • Support the onboarding of new customers and help ensure a smooth implementation process., • Build and maintain strong customer relationships through proactive communication., • Maintain accurate customer master data and ensure a high level of data quality., • Coordinate stock reconciliations with customers and support the investigation of discrepancies., • Work closely with customers and internal departments to ensure efficient communication and operational processes., • Support the resolution of customer service and quality-related issues., • Provide updates regarding orders, deliveries, and customer requests. Asset Support & Inventory Coordination • Monitor asset movements and inventory levels., • Maintain accurate asset records and support transparency throughout the asset lifecycle., • Investigate inventory discrepancies and support corrective actions when required., • Assist with customer inventory checks, stock audits, and reconciliation activities., • Collaborate with logistics providers, customers, and internal teams to support asset availability., • Prepare reports related to stock levels, inventory balances, and asset movements., • Contribute to process improvements that enhance operational efficiency and data accuracy. What Makes This Role Special • A varied role combining customer service and operational asset support., • An international and collaborative working environment., • The opportunity to make a direct impact on customer satisfaction and operational performance., • A key role in supporting Tosca's sustainability mission and circular economy model., • The chance to contribute ideas and support continuous improvement initiatives. Your Profile • Completed commercial education, business-related studies, or equivalent professional experience., • Previous experience in Customer Service, Logistics, Supply Chain, Operations, Inventory Control, or a similar role is an advantage., • Excellent German and English communication skills, both written and spoken., • Strong organizational skills and a structured, detail-oriented approach., • Ability to prioritize tasks and manage multiple responsibilities simultaneously., • Professional communication skills and a customer-focused mindset., • Comfortable working independently as well as collaboratively within a team., • Proficient in Microsoft Office applications and willing to learn new systems and processes., • Experience with ERP or CRM systems is considered an advantage. What We Offer • A permanent contract within a growing international company., • Competitive compensation aligned with your experience and qualifications., • Flexible working hours and a hybrid working model with up to two home office days per week., • Attractive employee benefits., • Comprehensive onboarding and ongoing learning and development opportunities., • A varied and responsible role with room for initiative and personal growth., • An open company culture with short decision-making processes., • Regular employee events and team activities., • The opportunity to contribute to more sustainable and efficient supply chains worldwide. Interested? Are you looking for a role where customer service, asset management, and sales support come together? Do you enjoy working with customers, taking ownership, and being part of an international team? Apply now with your English CV and become part of the Tosca team. We look forward to getting to know you. Privacy Notice & Equal Opportunity Your personal data will be processed by Tosca for recruitment purposes in accordance with applicable data protection legislation. Tosca is committed to diversity, inclusion, and equal opportunity. We welcome applications from all qualified candidates regardless of age, gender, disability, ethnic or racial origin, religion or belief, or sexual orientation. External recruitment agencies will not be used for this position.

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• Limehome

  

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