Responsable de Equipo - Consultoria financiera - Barcelona

Forvis Mazars Group SC is an independent member of Forvis Mazars Global, a leading global professional services network. Operating as an internationally integrated partnership in over 100 countries and territories, we specialise in audit, tax and advisory services. About the role As part of Forvis Mazars’ strategic initiative to build a centralized Global Payroll service, we support multinational clients across Europe by delivering coordinated payroll and HR administrative services through standardized processes, technology, and centralized governance. This model ensures compliance at both local and international levels while providing clients with accurate, consistent, and centralized reporting from our Center of Excellence (CoE). To support the continued growth of this strategic service, we are seeking a Global Payroll Project Manager to join the expanding Global Payroll Client Management team in Barcelona. This role offers the opportunity to contribute to a high-impact international project, working in a fully international environment and collaborating with multiple countries across Europe. Your mission As a Global Payroll Project Manager, you will act as a trusted partner for complex, multinational clients and internal stakeholders, taking end-to-end ownership of the relationship and the delivery of their international mandates, while continuously improving and automating the processes that support them. Your responsibilities will include: • Acting as the primary point of contact for multinational clients and participating Forvis Mazars countries., • Building and maintaining strong relationships with client stakeholders., • Managing the onboarding and transition of new clients into the Global Payroll model, ensuring alignment between clients, the CoE, and local Forvis Mazars teams., • Leading the ongoing management of complex, cross-border client engagements., • Creation and maintenance of dashboards to clearly show progress on client onboarding process, and ongoing client management., • Proactively identifying, managing, and resolving operational, financial, and coordination issues., • Monitoring fees, budgets, and profitability, and performing financial and performance analyses of mandates., • Defining, tracking, and reporting KPIs and service-level metrics with clients and internal stakeholders., • Organizing and leading regular governance meetings with clients to review performance, risks, and action plans., • Driving continuous improvement by standardizing and automating recurring tasks, reporting, and workflows to increase efficiency and quality, and supporting Forvis Mazars countries and internal teams on related initiatives. Your profile • Bachelor’s degree in Business Administration, Economics, Finance, or a related field. Project management certifications are a plus., • At least three years proven experience in an international or multinational environment, ideally managing complex client relationships and coordinating cross-border accounting, outsourcing, payroll, or compliance engagements., • Understanding payroll, accounting, auditing or compliance frameworks., • High proficiency in Excel and data visualisation tools (e.g. Power BI or Tableau), with strong analytical skills and a demonstrated ability to improve and automate processes (e.g. Power Query, Power Automate, macros, or similar tools)., • Familiarity with project management and collaboration tools (e.g. MS Project, Planner, Jira, or similar), and exposure to ERP or financial reporting systems., • Fluent English, both written and spoken. Additional European languages are a plus., • Ability to manage multiple priorities, work under tight deadlines, and operate with a high level of autonomy., • Strong communication, stakeholder management, and problem-solving skills., • Ability to work effectively with multidisciplinary and multicultural teams, with strong attention to detail. What we offer • Permanent, full-time contract., • Hybrid working model (2 days remote per week)., • Flexible compensation plan (restaurants, transportation, nursery)., • Private health insurance., • International, collaborative, and fast-growing professional environment., • Office perks including fruit, coffee, and snacks. Inclusion and Diversity At Forvis Mazars, we are committed to ensuring equal opportunities throughout our recruitment processes. No individual will be discriminated against on the basis of gender, age, ethnicity, nationality, religious beliefs, or sexual orientation. We actively promote the inclusion of people with disabilities in the professional environment. Candidates with an accredited disability of 33% or higher will be positively valued.

About the Company Serrala is the global leader in finance process automation. For over 40 years, we have been advancing the office of the CFO with our award-winning suite of finance automation applications. Our solutions streamline all working capital-related processes, including Order to Cash, Procure to Pay, Cash Flow Management, and Treasury, across both cloud and SAP environments. Our 10+ hubs across Europe, North America, and India support over 2,800 clients worldwide, reflecting the trust we've built with a diverse global community. Join us as we lead the future of finance automation! About the Role Customer Success is a core pillar of Serrala’s revenue organization. The Customer Success & Operations Manager is responsible for ensuring the success, stability, growth, and operational excellence of the Standard Segment portfolio in DACH. This role combines portfolio ownership, renewal governance, pipeline generation, and operational program leadership. It requires a highly structured, data-driven, and commercially aware professional who can drive measurable business impact in a multi-product SaaS environment. This is a high‑visibility role with significant cross‑functional exposure and direct contribution to Serrala’s growth and 3R performance (Retention, Revenue, Referenceability). Responsibilities 1. Retention & Portfolio Stability • Co-own Gross Revenue Retention (GRR) for the DACH Standard portfolio., • Maintain predictable renewal outcomes through structured, proactive renewal governance., • Identify churn risks early using health scores and behavioral indicators., • Lead churn mitigation plans in partnership with Account Management and Consulting., • Drive migrations, upgrades, and lifecycle transitions when applicable. 1. Customer Success Pipeline Ownership • Own CS-qualified pipeline generation for the Standard Segment in DACH., • Identify upsell and cross-sell opportunities based on adoption patterns and lifecycle signals., • Collaborate with Account Managers to convert CS-driven opportunities into revenue pipeline., • Track, forecast, and report on CS‑sourced pipeline performance. 1. Operations & Program Governance • Define and lead operational initiatives supporting the Standard segment., • Build and implement playbooks for renewals, adoption recovery, and migrations., • Establish KPIs and dashboards for retention, pipeline, and operational performance., • Ensure CRM hygiene, forecasting discipline, and structured monthly reporting., • Own operational accuracy from initiative design through execution and impact reporting. 1. Customer Health & Data Discipline • Oversee automated health scoring combining adoption, engagement, support and renewal likelihood., • Use data insights to prioritize customer interventions and focus areas., • Ensure structured documentation and CRM data accuracy across the portfolio., • Provide leadership with consistent risk forecasting and portfolio analytics. 1. Cross-Functional Project Leadership • Lead initiatives and projects involving Sales, Support, Product, Consulting, and RevOps., • Identify and escalate systemic friction points through root-cause analysis., • Define project scope, milestones, owners, and performance metrics., • Report project progress, impact, and mitigation plans to stakeholders. Qualifications • Relevant experience in Customer Success, Operations, Program Management or related roles in B2B SaaS., • Experience managing SMB or Mid-Market customer portfolios., • Proven track record leading structured projects from design to execution., • Demonstrated ability to build KPIs, dashboards, and reporting frameworks., • Native or business-fluent German., • Business-fluent English. Required Skills • Proficiency in Salesforce, • Experience with CS platforms such as Planhat (preferred)., • Strong analytical skills; comfortable with dashboards, forecasting, and reporting. Preferred Skills • Strong project leadership and execution discipline., • Operational, structured, and process-oriented mindset., • Commercial acumen and renewal fluency., • Data-driven decision-making and prioritization., • Executive-level communication and stakeholder management., • Ability to coordinate across multiple departments and manage matrix collaboration. Benefits Flexible mobile work options LinkedIn Learning access for continuous development Language courses (German & English) Special leave for key life events (relocation, wedding, birth) Company events and strong team culture Refer‑a‑Friend program with referral rewards Gift vouchers for birthdays, weddings, and anniversaries Pluxee benefits card with monthly allowance (meals, transport, childcare) Equal Opportunity Statement We are committed to diversity and inclusivity.

PayXpert is a pioneer in omnichannel payments and a subsidiary of the Société Générale group. We serve a diverse array of local and international brands both online and in-store, spanning various sectors. At the heart of our vision is the creation of a payment ecosystem that fosters an inclusive commerce experience for all. We have developed services that focus on revenue optimisation, performance enhancement, fraud prevention, and seamless payment orchestration. Our expertise extends to cross-border payments and alternative payment methods such as Alipay+ and WeChat Pay. Furthermore, our solutions are designed with accessibility in mind, offering features that cater to the visually impaired, ensuring everyone can engage in the modern commerce landscape. The Head of Legal & Regulatory Affairs leads PayXpert’s legal and regulatory affairs function, ensuring that the Company can pursue its strategy, products, partnerships and transformation within a robust legal, regulatory and corporate governance framework. As a senior business partner to the Chief Executive Officer and leadership team, the role provides independent, pragmatic and commercially grounded legal advice on matters that may materially affect PayXpert’s growth, operations, regulatory position, reputation or risk profile. Operating in a regulated payments environment across multiple jurisdictions, the role owns the legal framework supporting commercial activity, product and market development, regulatory affairs, corporate governance, privacy and data protection, contractual risk and company secretariat responsibilities. Key Responsibilities Legal Strategy, Business Enablement & Executive Advisory • Set and maintain the Legal & Regulatory Affairs priorities, standards and operating model in alignment with PayXpert’s strategy, risk profile, regulatory obligations and growth agenda., • Act as a trusted legal adviser to the Chief Executive Officer, senior management and relevant governance bodies on material legal, regulatory, corporate and strategic matters., • Assess the legal implications of strategic initiatives, transformation programmes, new business models, partnerships, structural changes and significant commercial decisions., • Translate complex legal and regulatory requirements into clear options, trade-offs and recommendations that enable timely and informed business decisions. Commercial Contracts, Partnerships & Outsourcing • Lead the drafting, review and negotiation of material client, supplier, technology, outsourcing, strategic partnership and other commercial agreements across relevant jurisdictions., • Advise Commercial, Product, Operations and other business teams on contractual structures, liability, service commitments, regulatory constraints, data considerations and legal risk allocation., • Establish and maintain contractual standards, templates, playbooks and approval principles that support consistency, negotiation efficiency and controlled risk-taking. Product, Market Expansion & Regulatory Change • Advise on the legal and regulatory perimeter of new products, payment methods, partnerships, routes to market and market expansion initiatives, including the implications for entity structure, permissions, contractual models and customer propositions., • Lead the legal assessment of regulatory developments affecting PayXpert’s activities and translate relevant changes into clear business impacts, decision points and implementation requirements., • Support Product, Commercial and business teams in structuring initiatives so that legal and regulatory requirements are embedded early in design and delivery rather than addressed only at the point of launch. Corporate Governance, Company Secretariat & Group Alignment • Act as key legal adviser to the governance bodies of PayXpert Spain and support directors in understanding and discharging their corporate and governance obligations., • Serve as Secretary of the Board of Directors and relevant committees where required, ensuring governance processes are properly organised, documented and followed., • Coordinate Board and Shareholder meetings, including agendas, resolutions, minutes, corporate approvals and supporting documentation. Privacy, Data Protection & Legal Risk • Provide senior legal advice on GDPR, privacy and data protection matters, including contractual requirements, international data transfers and material privacy risks., • Review and negotiate Data Processing Agreements and other privacy-related legal documentation, ensuring appropriate allocation of responsibilities and protections., • Support business and technology initiatives involving personal data by identifying legal requirements and advising on proportionate safeguards and documentation. Legal Operating Model, Resources & Continuous Improvement • Own the Legal & Regulatory Affairs roadmap and legal work intake, prioritising matters according to business criticality, regulatory exposure, legal risk and strategic value., • Establish scalable legal processes, templates, guidance, knowledge resources and matter-management practices that improve speed, consistency, traceability and self-service where appropriate., • Select, instruct and manage external legal advisers and specialist providers, ensuring appropriate quality, cost discipline, scope and value for commissioned work., • Monitor recurring legal themes, material dependencies, service demand and emerging risks, using these insights to improve legal governance, resource allocation and ways of working. Requirements Education & Formal Requirements • Law degree or equivalent recognised legal qualification., • Qualified lawyer in an EU jurisdiction; qualification in Spain or France would be particularly relevant to PayXpert’s operating environment. Professional Experience • Minimum of 10–15 years of progressive experience in Legal, Regulatory Affairs, Corporate Legal, Financial Services Law or a closely related legal discipline., • Minimum of 8 years performing responsibilities comparable to those described in this role, including senior legal advisory, complex commercial contracting, product or regulatory matters, corporate governance and cross-functional legal risk management., • Demonstrated experience advising senior management and governance bodies on complex or material legal, regulatory and corporate matters., • Proven experience leading complex contract negotiations, regulatory change, product or market-entry matters, and coordinating internal and external stakeholders through high-impact legal issues., • Minimum of 5 years of relevant sector experience within payments, electronic money, banking, regulated fintech or financial services, whether gained in-house or within a leading law firm advising regulated financial institutions; direct exposure to payments regulation or regulated payment products is strongly preferred. Technical Knowledge • Strong expertise in commercial and contract law, including technology, outsourcing, strategic partnership, client and platform-related agreements., • Strong understanding of legal and regulatory requirements applicable to payment institutions and regulated financial services environments., • Ability to assess regulatory perimeter, permissions, legal structure and contractual implications associated with new products, payment methods, partnerships and cross-border activity., • Good knowledge of outsourcing, third-party risk and operational resilience requirements relevant to regulated entities. Languages • Fluent English and Spanish is required., • French would be highly desirable. At PayXpert, we want you to grow, feel valued and enjoy your work experience. Here’s what we bring to the table: Compensation & Stability • Competitive salary package with a permanent contract, • Flexible working hours and a wellbeing-focused intensive summer schedule. Work Environment & Flexibility • International, diverse and collaborative teams across Spain, France & the UK, • Regular engagement events to build strong connections Growth & Career Development • Real ownership and visible impact on key HR initiatives, • Continuous learning opportunities tailored to your development plan, • Free language courses (Spanish, French, English) to support your global career, • Involvement in exciting and innovative fintech projects Apply now and let’s build the future of payments together. In line with our commitment to equal opportunities and fair recruitment practices, candidates may submit a blind CV, excluding personal details that are not relevant to the assessment of their skills, experience and professional suitability for the role. We believe in equal employment opportunity, a culture built around gender-balanced development opportunities for our professionals, a flexible and healthy working environment, and general equality in the workplace. The personal data collected is intended for PAYXPERT and used to process your application with a view to possibly offering you an employment contract. It is intended for use by the departments responsible for recruitment. This information will be kept for a maximum of 2 years if your application is not successful. In accordance with Regulation (EU) 2016/679 of 27 April 2016 on the protection of personal data, you have the right to access, rectify, delete, portability and limit the Processing of Data concerning you. You may also, for legitimate reasons, object to the Processing of your Data. You may exercise your rights by contacting our DPO at the following address gdpr@payxpert.com or at the following postal address Av. Diagonal 440, 08037 BARCELONA,SPAIN. For more information on the Processing of your Personal Data by PAYXPERT, please consult our privacy policy available on our website at the following address: _.

honei is one of the leading payment solutions for restaurants in Spain, helping hundreds of venues across the country collect payments more efficiently and understand their business. Our platform integrates natively with the leading POS systems in the market, automating reconciliation and giving restaurants real visibility over every transaction. Our mission is to transform the dine-in experience across cities in Europe. We aim to become the definitive solution for payments, customer acquisition, and loyalty enhancement, consolidating these essential services into one seamless platform. Our greatest asset is our team—a cadre of young, energetic talents, aligned and synergistic, where attitude matters as much as knowledge and experience. 🚀 Job Opportunity Seize this opportunity to join one of Europe's most innovative startups as a key player in our journey. Join us at a pivotal moment as we lead the market with a first-rate product, an exceptional team, and on the brink of major expansion. As honei's Partnerships Manager, your role goes beyond the usual job scope. You'll be pivotal in enhancing our partnerships with POS systems, crucial for lead generation and streamlining the onboarding of new restaurants. 🫱🏼‍🫲🏼 Responsibilities • Cultivate and enhance relationships with POS system partners., • Drive lead generation through strategic partnerships., • Streamline the onboarding process for new restaurants., • Work closely with cross-functional teams for integrated solutions., • Track and analyze partnership performance, adjusting strategies for maximum impact., • Align partnership goals with overall business objectives., • Lead negotiations and manage partner agreements. 🎯 Requirements • + 5 years of experience in account management, enterprise sales, or partnership management, required within the tech or hospitality sector., • Proven experience in building and maintaining strategic business relationships., • Native level of Spanish and proficiency in English is mandatory., • Skilled in negotiation and contract management., • Creative problem-solving skills., • Strong analytical skills with a data-driven mindset., • Resilience and adaptability in a fast-paced environment., • Ability to work collaboratively across teams., • Passion for the tech and hospitality industries. 💰 Benefits • A significant boost to your professional career., • Joining a team that grows, evolves, and create direct impact at honei., • Competitive salary., • Very attractive bonus or variable component., • Being among the first employees in a rapidly expanding company., • Working in one of the best offices in Barcelona., • Unlimited coffee, juice, and soft drinks., • Fruit (to keep both mind and body in shape)., • Monthly afterworks with a top-notch team. 📆 Hiring Process • Initial call with HR, • Presentation of a partnership strategy case, • Culture fit with our CEO If you believe are a good match for this role, apply here and help us revolutionize the hospitality industry! We are looking forward to meeting you ✨

Desde Winning Consulting estamos seleccionando un/a Project Manager para incorporarse a nuestro equipo en un proyecto estratégico para una importante entidad financiera en Barcelona. Barcelona | Híbrido - 2 días remoto. Responsabilidades • Gestionar y coordinar iniciativas dentro de un proyecto regulatorio en el sector banca., • Coordinar equipos de trabajo, incluyendo perfiles de Project Management, Business Analysis y áreas internas del cliente., • Realizar seguimiento de planificación, alcance, riesgos, dependencias, entregables y acciones., • Mapear, documentar y optimizar procesos de negocio, identificando oportunidades de mejora., • Participar en iniciativas de transformación digital, rediseño de procesos e implementación de nuevas formas de trabajo., • Dar soporte en la implementación de regulación interna, asegurando alineamiento entre negocio, tecnología y áreas de control., • Preparar documentación de seguimiento, reporting ejecutivo, actas, presentaciones y materiales de comité., • Facilitar reuniones de seguimiento, workshops y coordinación con stakeholders locales e internacionales. Requisitos • +5 años de experiencia en consultoría de negocio, Project Management, PMO o gestión de proyectos de transformación., • Experiencia en proyectos para entidades financieras o entornos regulados., • Experiencia en gestión de proyectos, seguimiento de planes, coordinación de equipos y reporting a stakeholders., • Capacidad para mapear procesos, detectar mejoras y estructurar documentación de forma clara., • Dominio de herramientas ofimáticas, especialmente Excel y PowerPoint., • Nivel medio/alto de inglés- Francés valorable., • Certificación PMP o similar muy valorada., • Perfil autónomo, proactivo, con orientación a objetivos y buena capacidad de comunicación. 🌐 Sobre Winning Consulting En Winning Consulting impulsamos la transformación de nuestros clientes mediante consultoría, formación, selección e investigación. Aplicamos pensamiento científico y metodologías probadas para generar valor sostenible. Más información: _

Executive Venture Builder | Venture Capital | Barcelona We're partnering with one of Southern Europe's leading Venture Builders to find an executive-level professional passionate about creating and scaling outstanding companies. This is not a traditional Venture Capital role. You'll sit on both sides of the table: making investment decisions while helping founders build exceptional companies. We're looking for an executive professional who combines strong investment judgement with hands-on experience building and scaling companies. What you'll do You'll play a key role in identifying new venture opportunities, leading investment decisions and working side by side with founders to build and scale ambitious companies. Your responsibilities will include: • Identifying new market opportunities and business models., • Evaluating and leading investment opportunities., • Helping shape the strategy of new ventures., • Working closely with founders on product, go-to-market and growth initiatives., • Supporting fundraising, investment rounds and strategic partnerships., • Helping portfolio companies scale through commercial, operational and strategic initiatives., • Monitoring portfolio performance and key business KPIs., • Building long-term relationships across the startup ecosystem., • Supporting M&A and exit opportunities across the portfolio. We're looking for someone who has: • A strong network across the Spanish startup ecosystem., • A proven track record investing in early-stage companies., • Hands-on operational experience in startups, scale-ups or venture building., • An entrepreneurial mindset and genuine passion for company building., • Strong strategic thinking and excellent business judgement., • The ability to build trusted relationships with founders, investors and operators. Experience as a founder, startup executive, operator or Venture Builder will be highly valued. Requirements • 10+ years of relevant experience., • Strong knowledge of the Spanish startup ecosystem., • Fluent Spanish and English., • Barcelona-based or willing to relocate. Why this opportunity? You'll work alongside experienced entrepreneurs and investors, helping create, invest in and scale ambitious technology companies with global potential. If you enjoy being much closer to founders than in a traditional investment role, we'd love to hear from you. What do we offer? • Competitive salary, • Hybrid work policy with the possibility to work from home up to 3 days per week.

¿Buscas liderar el éxito de grandes marcas globales de BPO/Contact center? ¡En Konecta, el talento marca la diferencia y sabemos que los grandes profesionales, hacen grandes compañías! No solo gestionamos servicios; transformamos la experiencia de cliente a escala mundial, por eso, buscamos un/a Líder de Cuenta Estratégica , una Gran Cuenta, para nuestro Hub de Llacuna (Poblenou). Alguien que no solo entienda los datos, sino que sepa contar la historia que hay detrás de ellos y convertirlos en rentabilidad y excelencia. Como Account Manager , tu misión no es solo mantener el servicio, es elevarlo. Es un rol de Dirección que implementa los conocimientos, herramientas, habilidades y técnicas de los distintos equipos de forma precisa y proactiva, en cada momento, para incrementar el éxito en un proyecto bajo la perspectiva de mejora continua de la entrega del servicio, así como a la satisfacción de las expectativas y requerimientos del cliente. Tu Impacto en el Tablero Estratégico Como responsable máximo/a de la cuenta, serás la pieza central para elevar el servicio bajo una perspectiva de mejora continua y excelencia operativa. Tus misiones principales serán: • Visión y Gestión 360º: Liderar el ciclo de vida completo del servicio, desde la implementación (Go-live) hasta la consolidación y optimización de procesos., • Gestión de P&L: Asumir el control exhaustivo de costes, márgenes y KPIs financieros. No solo reportarás números, sino que los optimizarás para garantizar la rentabilidad., • Partner Estratégico: Actuar como nexo principal entre el cliente y los equipos operativos,, • Liderazgo Inspirador: Dirigir a mandos intermedios y equipos multidisciplinares de más de 350 personas, empoderándolos en un entorno de alto rendimiento., • Impulso de Innovación: Detectar tendencias de mercado y oportunidades de mejora para mantener la ventaja competitiva de la cuenta., • ADN Innovador: Curiosidad constante por la tecnología aplicada al BPO y capacidad para liderar procesos de cambio. ¿Qué perfil buscamos? Buscamos a un profesional con agilidad mental, mentalidad de crecimiento y una fuerte orientación a resultados. • Experiencia: Trayectoria sólida (mínimo 3 años) en posiciones de Dirección como Business Manager, Ops Manager o Service Manager dentro del sector BPO / Contact Center., • Formación: Grado en ADE, Ingeniería, Marketing o Gestión de Proyectos., • Conocimientos Técnicos: Dominio real de control de costes, análisis de rentabilidad, gestión de riesgos y metodologías de proyectos (alcance, cronograma y calidad)., • Soft Skills: Comunicación con intención, resiliencia, negociación de alto nivel y toma de decisiones ágiles., • Idioma: se valorará positivamente nivel de inglés B2, capaz de defender estrategias con solidez Por qué Konecta es tu siguiente gran paso Te ofrecemos una plataforma de crecimiento en un entorno exigente pero altamente estimulante: • Estabilidad : Contrato indefinido desde el primer día., • Work-Life Balance: Horario de oficina de lunes a jueves (09:00h a 18:00h) y viernes intensivos (08:00h a 15:00 h)., • Ubicación: Oficinas en el corazón tecnológico de Barcelona (Llacuna, Poblenou)., • Crecimiento sin Límites: Acceso a proyectos internacionales con las marcas más influyentes y formación continua., • Beneficios adicionales: Salario competitivo, teléfono móvil y porcentaje sobre objetivos. ¿Aceptas el desafío? Si estás listo para dejar huella en una multinacional líder, inscríbete ahora y hablemos de tu futuro.