Servei al client - GRUP MDT

Join Philipp Plein, an iconic international luxury fashion brand, at our Barcelona Flagship Store. We are looking for a dynamic Sales Assistant with: • Fluent English (a second language is a big plus), • 3+ years’ sales experience in luxury or premium retail, • Energy, style, and a passion for delivering exceptional customer service What we offer: • A dynamic, multicultural work environment, • Ongoing training & career development, • The chance to represent one of the most distinctive brands in luxury fashion

Al Barça som MÉS QUE UN CLUB perquè tenim un ferm propòsit: volem transformar el món a través de la nostra manera d’entendre l’esport, amb la nostra essència Barça, i amb el nostre compromís social. Quina és la nostra essència? • Tenim un estil propi... quan juguem volem guanyar, però sobretot volem jugar sense renunciar al nostre estil., • Creiem en les diferents disciplines, per això competim amb 5 esports professionals diferents., • Som un Club format per més de 144.000 socis i sòcies que prenen grans decisions democràticament., • Treballem per garantir la igualtat d’oportunitats, lliures de prejudicis i la no discriminació per raons d'origen, gènere, discapacitat o edat, i fomentem la inclusió de la diversitat de manera equitativa entre totes les persones del nostre entorn. Què busquem? Barça Licensing & Merchandising necessita incorporar una persona a la posició de Logistics Coordinator Transport a l’equip de Supply Chain, aquesta tindrà la missió de desenvolupar, liderar, implementar i supervisar l’estratègia de transport per tots els canals de BLM (B2C i B2B). Garantitzar que el transport sigui eficient i eficaç, alineat amb els objectius de negoci, optimitzant costos, millorant els processos operatius i assegurant una alta qualitat en el servei. Funcions principals: • Creació i implementació d’una estratègia de transports per a BLM, • Coordinar i liderar processos de licitacions (tenders) amb transportistes i operadors de transport, incloent selecció, negociació i contractació dels millors especialistes., • Gestionar el pressupost anual de transport, buscant eficiències i identificant oportunitats, • Complir amb els requeriments de servei de cada un dels canals de BLM en matèria de transport, • Establir i fer seguiment de KPIs per avaluar el rendiment dels proveïdors i compliment dels SLA, • Identificar i implementar millores operatives per augmentar l’eficiència, reduir temps de lliurament i optimitzar rutes i recursos., • Assegurar el compliment de la normativa vigent en matèria de transport, seguretat i medi ambient., • Col·laborar estretament amb altres departaments com Negoci, IT, atenció al client i operacions per garantir una operació integrada i eficient., • Impulsar iniciatives d’innovació i sostenibilitat en el transport, • Gestionar incidències i assegurar un alt nivell de satisfacció del client final., • Ser l’interlocutor entre BLM i els diferents partners a nivell transport de tots els canals de BLM per tal de facilitar l’alineació de les prioritats i assoliment dels objectius de BLM., • Facilitar la gestió de la documentació necessària derivada de la importació/exportació dels diferents canals de BLM., • Validar la facturació dels serveis realitzats per els diferents partners de transport, d’acord als pactes acordats. Requisits: • Experiència mínima entre 5 anys com a Responsable de transport, valorable sector Retail o gran consum, transitaria o e-commerce., • Cicle Grau Superior relacionat amb el negoci (Logístic, Comerç i Retail…) o en defecte d'això Grau Tècnic Superior en Ciències Empresarials, Econòmiques, Comerç Internacional, Postgrau o Máster en Logística., • Coneixement avançat de processos de licitació i gestió de pressupostos, • Coneixement de producte, • Definició i disseny de processos i procediments, • Coneixements d’ERP’s logístics preferiblement SAGE, ORACLE i SHOPIFY, • Excel avançat, entorn ERP, TMS

MediaMarktSaturn has chosen Barcelona as the main Hub for their Digital Consultation Services. As Europe’s leading consumer electronics retailer, MediaMarktSaturn partners with the world’s top tech brands to bring customers the latest and most innovative solutions. This is your opportunity to join a brand-new international team, help shape a growing business unit, and deliver cutting-edge support to customers through modern digital tools! Languages Required: • Excellent command of Polish, • Professional level of English, • Other languages are considered a plus Main Responsibilities: • Communicate with customers via chat, video, and co-browsing tools, • Understand customer needs and recommend the ideal product through tailored solutions and expert advice, • Support customers with the initial setup and discovery of their new devices, • Identify opportunities for cross-selling and up-selling to maximize customer value, • Share responsibility for project KPIs through reporting and analysis, • Continuously develop your skills and contribute to training materials for the team Core Skills: • Passionate about Tech and Consumer Electronics (Entertainment and Audio/Video Electronics, IT and Computing Devices, Mobile Devices, Smart Home Solutions etc.), • Previous Sales experience in Retail or Direct Sales (Consumer Electronics industry is a plus), • Comfortable with digital communication tools and video calls, • Ability to build trust and connect with customers in a clear, empathetic, and professional way, • Willingness to work five days per week, from 10:00 to 19:00 (including Saturdays). What's on Offer: • Competitive Salary of EUR 25,000-30,000 OTE, • Hybrid working model: 3–4 days per week working from home, • Full-time schedule, • Permanent contract, • Full training on the brands and devices you will support, • A dynamic startup-like atmosphere with the stability of an international corporation, • The chance to shape a new business area within the international MediaMarktSaturn family Our Recruitment process : • Step 1: Interview with our Recruiter to learn more about you, • Step 2: Video Interview with the Team Managers, • Step 3: Final Interview with the HR Manager

¡Estamos buscando una nueva incorporación para nuestro equipo en Barcelona! ¿Qué buscamos? • Habilidades de comunicación y venta, • Se valora experiencia previa en tienda., • Valoramos positivamente que hables español, catalán e inglés., • Persona ordenada, proactiva, con muchas ganas de trabajar y aprender., • Que le guste Avec Studio y se identifique con nuestra marca. Media Jornada y/o Jornada Completa Si te apasiona el trato con el cliente, eres detallista y te encanta el mundo de la moda… ¡Queremos conocerte! Envía tu CV a

MediaMarktSaturn has chosen Barcelona as the main Hub for their Digital Consultation Services. As Europe’s leading consumer electronics retailer, MediaMarktSaturn partners with the world’s top tech brands to bring customers the latest and most innovative solutions. This is your opportunity to join a brand-new international team, help shape a growing business unit, and deliver cutting-edge support to customers through modern digital tools! Languages Required: • Excellent command of Dutch, • Professional level of English, • Other languages are considered a plus Main Responsibilities: • Communicate with customers via chat, video, and co-browsing tools, • Understand customer needs and recommend the ideal product through tailored solutions and expert advice, • Support customers with the initial setup and discovery of their new devices, • Identify opportunities for cross-selling and up-selling to maximize customer value, • Share responsibility for project KPIs through reporting and analysis, • Continuously develop your skills and contribute to training materials for the team Core Skills: • Passionate about Tech and Consumer Electronics (Entertainment and Audio/Video Electronics, IT and Computing Devices, Mobile Devices, Smart Home Solutions etc.), • Previous Sales experience in Retail or Direct Sales (Consumer Electronics industry is a plus), • Comfortable with digital communication tools and video calls, • Ability to build trust and connect with customers in a clear, empathetic, and professional way, • Willingness to work five days per week, from 10:00 to 19:00 (including Saturdays). What's on Offer: • Competitive Salary of EUR 25,000-30,000 OTE, • Hybrid working model: 3–4 days per week working from home, • Full-time schedule, • Permanent contract, • Full training on the brands and devices you will support, • A dynamic startup-like atmosphere with the stability of an international corporation, • The chance to shape a new business area within the international MediaMarktSaturn family Our Recruitment process : • Step 1: Interview with our Recruiter to learn more about you, • Step 2: Video Interview with the Team Managers, • Step 3: Final Interview with the HR Manager

MediaMarktSaturn has chosen Barcelona as the main Hub for their Digital Consultation Services. As Europe’s leading consumer electronics retailer, MediaMarktSaturn partners with the world’s top tech brands to bring customers the latest and most innovative solutions. This is your opportunity to join a brand-new international team, help shape a growing business unit, and deliver cutting-edge support to customers through modern digital tools! Languages Required: • Excellent command of Hungarian, • Professional level of English, • Other languages are considered a plus Main Responsibilities: • Communicate with customers via chat, video, and co-browsing tools, • Understand customer needs and recommend the ideal product through tailored solutions and expert advice, • Support customers with the initial setup and discovery of their new devices, • Identify opportunities for cross-selling and up-selling to maximize customer value, • Share responsibility for project KPIs through reporting and analysis, • Continuously develop your skills and contribute to training materials for the team Core Skills: • Passionate about Tech and Consumer Electronics (Entertainment and Audio/Video Electronics, IT and Computing Devices, Mobile Devices, Smart Home Solutions etc.), • Previous Sales experience in Retail or Direct Sales (Consumer Electronics industry is a plus), • Comfortable with digital communication tools and video calls, • Ability to build trust and connect with customers in a clear, empathetic, and professional way, • Willingness to work five days per week, from 10:00 to 19:00 (including Saturdays). What's on Offer: • Competitive Salary of EUR 25,000-30,000 OTE, • Hybrid working model: 3–4 days per week working from home, • Full-time schedule, • Permanent contract, • Full training on the brands and devices you will support, • A dynamic startup-like atmosphere with the stability of an international corporation, • The chance to shape a new business area within the international MediaMarktSaturn family Our Recruitment process : • Step 1: Interview with our Recruiter to learn more about you, • Step 2: Video Interview with the Team Managers, • Step 3: Final Interview with the HR Manager