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Spa Receptionist - Sani/Ikos Group

Office & Admin

8 hours ago15 views

Key Responsibilities

Guest Welcome: Warmly greet guests upon arrival, creating a welcoming and relaxing atmosphere in line with spa standards.
Reservations & Scheduling: Manage spa bookings, appointments, and daily schedules efficiently using the spa’s reservation system.
Guest Assistance: Provide information on treatments, therapists, spa facilities, and products. Guide guests through the check-in and check-out process.
Communication: Coordinate with therapists and spa staff to ensure smooth operation of treatment schedules and guest flow.
Administrative Duties: Handle payments, maintain accurate records, answer phone calls and emails, and ensure all front desk procedures are followed.
Presentation & Cleanliness: Maintain a tidy, elegant, and calming reception area at all times.
Product Knowledge: Promote and recommend suitable spa treatments and retail products to enhance each guest’s wellness journey.
Teamwork: Support the spa team by coordinating needs, communicating updates, and assisting colleagues when required.


Qualifications & Experience

  • Proven experience as a Spa Receptionist or in a similar role within luxury hospitality.
  • Familiarity with reservation or booking systems (spa software experience is an advantage).
  • Fluency in English; additional languages are a plus.
  • Strong knowledge of spa treatments, services, and products.
  • Excellent communication, customer service, and interpersonal skills.
  • Strong organizational skills and attention to detail.
  • Professional, discreet, and dedicated to delivering a premium guest experience.


What we offer

Team: Becoming a member of an organization that cares about its people, the environment, and the local communities.
Grow: Have room to grow and develop via numerous opportunities for learning, professional development, and career advancement.
Care: Competitive remuneration package, Accommodation & daily transportation, Full board meals, Departmental training.

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Sani/Ikos Group from Sani/Ikos Group is interviewing people like you for this position today! Let them know you are interested!
  • Experience
    Required
  • Languages
    English – Advanced
  • Employment
    Full-time

pin icon7 Carrer Des Comellars, 07660, Santanyí

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ReceptionistSantanyí

Hotel • More than 250 Employees

Hiring on JOB TODAY since August, 2022

Situado entre las montañas y el mediterráneo, a pie de la hermosa Sierra Blanca, bajo un concepto del gran lujo infinite lifestyle, Ikos Andalusia ofrece a sus huéspedes experiencias personalizadas reinventando el concepto todo incluido.

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Sani/Ikos GroupActive 6 hours ago
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