Telephone Operator / Receptionist – Luxury Villa, Marbella ENCARGAD@ - JB - Marbella

KIMPTON LOS MONTEROS MARBELLA is an ode to the Mediterranean, a tribute experience to the golden years of Marbella in the 70's with 195 rooms and suites, different gastronomic spaces, swimming pool, spa, sports areas and the most beautiful views of the coast. A hotel that works the ultimate expression of iconic luxury from the warmth and connection of the Kimpton brand in the premier area of Marbella. At Kimpton you can: Be yourself: Be yourself, bring your real self, your best version. Bring your experiences, your personality, your qualities, your creativity. With these ingredients is how you will get to customize the stay of our guests. Lead Youserlf: We trust you to give your best, take the initiative, do the right thing when no one is supervising, find creative ways to surprise our guests and colleagues. We support you in your growth and continuous improvement. Make it count: Why not improve the lives of those around us? Yours and our guests'. We care about both of you and that's why we look for every opportunity to create personalized experiences (Kimpton Moment) for both of you. That passion is what makes the work meaningful. What you do matters to us. You matter. Working at Kimpton is not just work, and it's certainly not like working anywhere else. We value the innovation, creativity, passion and personality of each team member; we want everyone to be and feel who they really are. What's the job? As a Reservations Agent, you will provide accurate information about rates, availability, and other details related to guests' travel plans. You will also process payments, confirm reservations, and ensure guest satisfaction throughout the booking process. Your day-to-day • Provide customer service via phone or email., • Make, modify, and cancel guest reservations., • Respond to inquiries about hotel services, amenities, the surrounding area, and other general information., • Collect payment information at the time of booking and process payments., • Assist guests with special requests., • Maintain records of reservations and cancellations What we need from you? • Bachelor's degree in Hospitality or a related field., • More than 2 years of experience working in a hotel reservations department., • Excellent customer service skills., • Strong communication skills., • Spanish and English required; additional languages are highly valued., • Proactive, positive, energetic, dynamic, empathetic, team-oriented, and passionate about service. What to expect from us • Discounted international rates at IHG hotels., • Opportunities for professional growth within one of the world's largest hospitality companies., • Training programs and access to IHG's learning platform., • Meals during shifts., • Discount on private health insurance., • Kimpton Benefits: our exclusive employee discount platform., • A cool work environment and lots of fun

LOCATION: Warm-weather resort destinations with strong hotel or resort networks. TowelsOn is looking for a local hospitality partner to help open doors to resorts and hotels in high-demand pool and beach destinations. This is not a traditional job ad and not a generic commission-only sales role. We are looking for someone with real local context, hospitality awareness, and access to the right people. About TowelsOn TowelsOn is a lightweight reservation system for sunbeds and other reservable resort amenities. No app. No PMS integration. No heavy IT work. Setup is included, onboarding is light, and pilot properties can often go live quickly after sharing their layout. We are currently focused on getting the first live pilot hotels with the right properties in the right locations. Who we are looking for You might be a good fit if you are: • a hospitality student or recent graduate with strong local resort connections, • a junior hotel professional, guest-relations staff member, or local hospitality operator, • a freelance hotel consultant or well-connected local fixer, • a boutique consultant with the right connections, • someone who knows which resorts are serious prospects and how to reach the right decision-makers What you would do Your role is to help create qualified local opportunities, not to act as a standalone closer. You would: • identify suitable resort and hotel targets in your area, • open conversations with GMs, owners, operations leaders, or guest-experience managers, • qualify whether the property has a real need, • help arrange a first meeting or demo, • product demos, • objections, • pricing discussions, • pilot terms, • closing and go-live What makes this interesting This role is a fit for someone who wants to: • work with a hospitality product built for real resort operations, • use local knowledge as an advantage, • gain direct exposure to hotel decision-making, • help bring a practical, low-friction pilot offer to market What we value We care much more about: • local trust, • good judgment, • clear communication, • knowing the right properties Compensation This is structured as a partner-style role, not a standard employment position. Compensation can include: • a modest fixed hourly fee, • a bonus for a qualified meeting Important This role is not for: • mass cold outreach, • spam lead generation, • generic affiliate activity, • people with no hospitality context or no local access To apply Send a short note covering: • your location, • your hospitality background, • what resort or hotel market you know best, • what kind of access or connections you realistically have