Live Expert (French-speaking) On-site - High Tech Industry - HE03
2 days ago
Barcelona
Job Title Live Expert (French-speaking) On-site - High Tech Industry - HE03 Job Description The Advisor I, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling basic products and services. This position is responsible for processing customer orders and sales, providing/receiving information, selling client products/service, as well as providing basic customer service support. What you will do in this role Face of our client on social platforms and marketing videos Demonstrate products and features via inbound video calls Increase sales and market share through your interactions Deliver excellent customer service on each call by answering queries efficiently and confidently Maintain an expert understanding of products Merchandising, maintaining, and reporting on inventory Scriptwriting and translations, presenting training content, support for filming tasks Sales chat, answering questions on the website Your Qualifications Proficient or bilingual in French and advanced English Previous customer service and/or sales experience Passion or previous work experience within technology Friendly and engaging personalityComfortable working in a training and sales environment Comfortable working in front of camera Personable, energetic, self-motivated, positive, team player Eager to tackle challenges and changes Strong communication skills What’s in it for you Full-time 39 hours/week permanent contract: Monday to Friday 9:00 to 18:00 Salary 19 623 euros gross/year + up to 3 000 euros gross/year in bonus + Private Medical Insurance Great location in Barcelona Bring-a-friend (referral) bonus opportunities Full paid training on the company and the project you'll be working on Career development programs, language classes and specialized courses Equal Opportunity Employer Concentrix is an equal opportunity employer. We're proudly united as one team, one company, globally. We are committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. #J-18808-Ljbffr