Trabajos call center in english en España

Company Description SLS Barcelona brings a new variety of oceanside glamor, indulgence and excellence to Barcelona’s vibrant 22@ neighborhood. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, with two pools, a spa, fitness center and six bars and restaurants that create lively food and entertainment within this singular location. A 750sqm auditorium and a dozen versatile meeting spaces round out the offering to form the complete destination - inviting groups, events and travelers of all types to say, “farewell to the ordinary.” We are looking for an experienced Call Center Supervisor (PBX) to join the pre-opening team at SLS Barcelona. Under the guidance of the Guest Experience Manager, the Call Center Supervisor (PBX) directs the overall operation and service levels of PBX in the hotel facilitating and directing all operating departments, in meeting and exceeding hotel goals and assist in providing timely guest and team members resolution. Job Description What you’ll do Support the PBX team to consistent with hotel policies and procedures. Responsible for ensuring that all guests receive a seamless and expedited experience. Assists Front Desk and Accounting department in locating and verifying phone charges for guests. Keeps updated contact information on employees in other departments. Refer guests’ complaints to appropriate departments. Knows the responsibilities of other departments to be able to determine the appropriate department to forward all calls. Provide information and demonstrate knowledge of all hotel facilities and services. Accept and deliver all messages promptly and accurately. Provide a personal service to all the guests, fully aware and following the hotel standards and procedures. Ensure that the privacy of the guests and the confidentiality of the information is respected. Provides direction and support for the PBX team ensuring all reports are accurate and standards are met. Ensures all guest concerns are addressed promptly, exceeding the guest’s expectations, conducting follow up, and properly documenting concerns to ensure proactive and long-term solutions. Qualifications What we are looking for... +3 years experience in hospitality within hotels with a similar position. Proven team leader with a high level of energy and motivation with a proven track record of living the company's values Proficient knowledge of computer systems such as: Microsoft Word, Excel & Outlook is required Ability to multitask, work in a fast-paced environment and have a high level attention to detail Excellent verbal and written communication skills. Fluent in Spanish and English. Additional languages will be highly valuable. You make people feel good - your team, guests and colleagues alike. You make a positive impact. You’re a strong team leader, a natural at managing and inspiring others in a way that gets the best out of them. You are an excellent relationship builder, confident in working with other teams and leaders; you’re passionate about what we can achieve together. You take ownership of important issues, solve problems, and make effective decisions. You learn quickly and adapt to SLS’s unique culture. You are humble and open to ideas. We leave our ego at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other and has fun along the way. Additional Information What's in it for you... The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity. A competitive package and plenty of opportunity for development. Excellent discounts across the entire Ennismore family of brands. SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint- venture with Accor, formed in 2021. Opulent & Mischievous SLS is crafted with the luxury and excellence of a grand hotel, and delivered with a mischievous wink and a sexy little smile. It’s the home of lavish and extraordinary experiences coupled with a playful ambiance. Culinary artistry, theatrical interiors, subversive design touches and unexpected indulgences are at the heart of every SLS property.

Company description: TalentWorldGroup provides industry changing contact center services. (Multilingual, Scalable, Uniform, Global) Centralized and standardized native customer support Worldwide. International marketplace of premium contact center projects for Talents working remotely. We are a truly peoples company and we are on a mission to reinvent professional Home-Based Working and build the Workplace of the Future ! Our innovative approach allows our talents to find the best fitting projects, with the schedules they prefer, working part-time, up to full time. Offer description: We are looking for Native German Customer Care Talents to first join our Talent Pool and then have the opportunity to start working on a variety of Contact Center projects like Inbound customer care (phone/email/chat) in the Hospitality industry- Reservation Booking, Survey Handling - Outbound calls in Heath Care and Catering industry. -We are doubling our inbound customer care team in the Hospitality industry for the high Season, so we already opened our qualification process for this project. -In case you would like to start working on a project from the end of April (in the high season), after qualifying yourself to our Talent Pool, you will have time to integrate to our online International Community and get to know your colleagues, before starting to train and work in this amazing, high speed, fun project. -We have further opportunities, new projects coming up shortly, so it is time to ensure your place in our amazing teams! REQUIREMENTS -2 or more years of Call Center -Experience (Inbound/Outbound) -Experience in the Hospitality industry is an advantage -Computing Skills- strong user level -You strive for excellence and find your happiness in helping others -You are a strong multitasker, with experience in using more online tools at the same time for work -German is your mother tongue language -Good communication skills in written and spoken English -College or University Degree is also an advantage We will ask you to have: -Wired, USB plug-in Headset Internet: -Broadband internet connection ( 10 Mbps download, 2 Mbps upload) -Ethernet based LAN connection Hardware Requirements: -Processor: 1.8Ghz upwards (64bit preferred) -RAM: 8 GB RAM upwards -Available Storage: 10Gb minimum -Preferred Resolution: 1920x1080 Operating System -Microsoft Windows: 10 upwards -MacOs: 12 upwards Location: Remote (if not possible, then Germany, Berlin area) Type of contract: Freelance (Hourly rate is 11 EUR/hour)

Description and Requirements Why US We help companies test and improve machine learning models via our global AI Community of 1 million+ annotators and linguists. Our proprietary AI training platform handles all data types (text, images, audio, video and geo) across 500+ languages and dialects. Our AI Data Solutions vastly enhance AI systems across a range of applications from advanced smart products, to better search results, to expanded speech recognition, to more human-like bot interactions and so much more. Job Description In this role, you'll assess online search results to enhance their quality. You'll analyze and rate content relevance to search terms, while also reviewing language for grammar, tone, and cultural appropriateness. Your contribution improves a major search engine's quality by evaluating web content using your PC and smartphone. We're searching for individuals who are passionate about social media and regular users of Gmail. This remote position requires ownership and daily use of a smartphone and familiarity with various social media platforms and Google products. Your reliability, adaptability, and adherence to guidelines are key. This role offers the freedom to work remotely, allowing you to set your hours based on task availability. The estimated hourly earnings for this role are 9.5 EUR per hour. Payment is based on completed tasks, with potential for higher earnings based on productivity. Additional Job Description Requirements: Proficiency in both written and verbal English & Catalan Residency in Spain for the past 5 consecutive years Ownership and regular use of a smartphone (Android V4.2 or higher or iPhone running iOS version 14.0 or higher) and a desktop/laptop with internet connection at your expense. Gmail as your primary email account Familiarity with current and historical business, media, sport, news, social media and cultural affairs in your country of residency. Experience in navigating web browsers and smartphone apps for content interaction. Understanding of various social media environments, including memes, virality, and trends Successful applicants will undergo a standard recruitment process, including an Catalan language test and an open book assessment. The role involves occasional quality assurance checks and offers long-term employment opportunities. EEO Statement At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent. Equal Opportunity Employer At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

Description and Requirements We are looking for dynamic people who have strong communication skills and use the Internet daily. This is a freelance, independent contractor position. You will have the flexibility and freedom to work from your own home, working your own hours. What are the main requirements for the opportunity? 1. You must be living in Spain for the last 3 consecutive years 2. You must have familiarity with current and historical business, media, sport, news, social media and cultural affairs in Spain 3. Full professional proficiency in English and German language 4. Access to and use of a broadband internet connection and associated computer and software to perform the work, all provided at your own expense 5. Experience in use of web browsers to navigate and interact with a variety of content 6. Access to and use of an Android (version 4.1 or higher) or IOS Smartphone (version 8 or higher) to complete tasks 7. A Barcode Scanner application must be installed on your smartphone to complete certain tasks 8. Active daily user of Gmail and other forms of Social Media Additional Job Description In this job you will be reviewing online advertisements in order to improve their content, quality and layout. You will be required to provide feedback and analysis on advertisements found in search engine results and provide ratings on their relevance to the search terms used. Another aspect of this opportunity will involve reviewing the language used in advertisements by examining grammar, tone and cultural relevance. Through this work you will be making a valuable contribution to the quality of online advertisements in Spain EEO Statement At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent. Equal Opportunity Employer At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

Description and Requirements TELUS International AI-Data Solutions partners with a diverse and vibrant community to help our customers enhance their AI and machine learning models. The work of our AI Community contributes to improving technology and the digital experiences of many people around the world. Our AI Community works in our proprietary AI training platform handling all data types (text, images, audio, video and geo) across 500+ languages and dialects. We offer flexible work-from-home opportunities for people with passion for languages. The jobs are part-time, and there is no fixed schedule. Whoever you are, wherever you come from, come join our global AI community. We are hiring freelance English and Spanish speaking Online Data Analysts for a project aimed at improving the content and quality of digital maps, which are used by millions of users globally. The job would suit someone who is detail-oriented, likes doing research and has a good knowledge of national and local geography. This is a freelance position on a flexible schedule - you can work in your own time whenever work is available. You will be completing research and evaluation tasks in a web-based environment, eg verifying and comparing data, determining the relevance and accuracy of information. You will be provided with guidelines for each task, which need to be followed. Requirements Full Professional Proficiency in English and Spanish You must be living in Spain the last 2 consecutive years Ability to follow guidelines and do research online using search engines, online maps and website information You must have familiarity with current and historical business, media, sport, news, social media and cultural affairs in Spain Being open to work across a diverse set of Task Types (e.g. Maps, News, Audio tasks, Relevance) Willingness to learn and adapt to changing guidelines and tasks Applicants must be 18 years or over. Working on this project will require you to go through a standard recruitment process (including passing an open book assessment). This is a long-term project and your work will occasionally be subject to quality assurance checks. Why Join the TELUS International AI Community? Earn additional income with flexible hours to fit your lifestyle Better work-life balance Be your own boss Complimentary Well-Being package encompassing a wealth of well-being resources. Be part of an online community Payment Rate of pay per task is inclusive of reading task guidelines. Payment will be issued in accordance with the terms of the contributor agreement upon successful completion of tasks. Additional Job Description We are hiring freelance English & Spanish speaking Online Data Analyst’s for a project aimed at improving the content and quality of digital maps, which are used by millions of users globally. The job would suit someone who is detail-oriented, likes doing research and has a good knowledge of national and local geography. EEO Statement At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent. Equal Opportunity Employer At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

Description and Requirements We are looking for dynamic people who have strong communication skills and use the Internet daily. This is a freelance, independent contractor position. You will have the flexibility and freedom to work from your own home, working your own hours. What are the main requirements for the opportunity? You must be living in Spain for the last 3 consecutive years. You must have familiarity with current and historical business, media, sport, news, social media and cultural affairs in Spain. Full professional proficiency in English and Catalan language. Access to and use of a broadband internet connection and associated computer and software to perform the work, all provided at your own expense. Experience in use of web browsers to navigate and interact with a variety of content. Access to and use of an Android (version 4.1 or higher) or IOS Smartphone (version 8 or higher) to complete tasks. A Barcode Scanner application must be installed on your smartphone to complete certain tasks. Active daily user of Gmail and other forms of Social Media Additional Job Description In this job you will be reviewing online advertisements in order to improve their content, quality and layout. You will be required to provide feedback and analysis on advertisements found in search engine results and provide ratings on their relevance to the search terms used. Another aspect of this opportunity will involve reviewing the language used in advertisements by examining grammar, tone and cultural relevance. Through this work you will be making a valuable contribution to the quality of online advertisements for the Catalan language in Spain. EEO Statement At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent. Equal Opportunity Employer At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

Description and Requirements We are looking for dynamic people who have strong communication skills and use the Internet daily. This is a freelance, independent contractor position. You will have the flexibility and freedom to work from your own home, working your own hours. What are the main requirements for the opportunity? 1. You must be living in Spain for the last 3 consecutive years 2. You must have familiarity with current and historical business, media, sport, news, social media and cultural affairs in Spain 3. Full professional proficiency in English and German language 4. Access to and use of a broadband internet connection and associated computer and software to perform the work, all provided at your own expense 5. Experience in use of web browsers to navigate and interact with a variety of content 6. Access to and use of an Android (version 4.1 or higher) or IOS Smartphone (version 8 or higher) to complete tasks 7. A Barcode Scanner application must be installed on your smartphone to complete certain tasks 8. Active daily user of Gmail and other forms of Social Media Additional Job Description In this job you will be reviewing online advertisements in order to improve their content, quality and layout. You will be required to provide feedback and analysis on advertisements found in search engine results and provide ratings on their relevance to the search terms used. Another aspect of this opportunity will involve reviewing the language used in advertisements by examining grammar, tone and cultural relevance. Through this work you will be making a valuable contribution to the quality of online advertisements in Spain EEO Statement At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent. Equal Opportunity Employer At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.