Hostess / Receptionist
hace 14 días
Atalaya Isdabe
Por Fin Estepona is looking for a friendly, professional, and well-organized Hostess / Receptionist to join our team. We are seeking someone who enjoys working with people, has a positive attitude, and can help create a warm and welcoming atmosphere for our guests. As the first point of contact for our guests, you will play an important role in ensuring they receive a friendly and professional welcome and enjoy a positive experience from the moment they arrive. The role also involves administrative responsibilities, including preparing reports and working with Microsoft Office. Key Responsibilities • Welcome and greet guests in a friendly and professional manner., • Manage reservations and assist with guest seating., • Answer phone calls and respond to reservation enquiries., • Assist with coordinating bookings and managing the waiting list when necessary., • Communicate effectively with the team to ensure smooth daily operations., • Provide excellent customer service and ensure guests feel comfortable and well looked after., • Prepare and maintain reports accurately and in a timely manner., • Use Microsoft Excel and Word for reporting, data entry, and other administrative tasks., • Maintain organized reservation records and relevant documentation., • Maintain a professional appearance and a positive attitude at all times. The Ideal Candidate • Has a friendly, welcoming, and approachable personality., • Has excellent communication and interpersonal skills., • Is organized, reliable, and able to multitask in a busy environment., • Has a professional attitude and a strong sense of responsibility., • Is comfortable using Microsoft Office, particularly Excel and Word, and is able to prepare reports accurately., • Has good administrative and organizational skills, with strong attention to detail., • Enjoys working as part of a team and interacting with guests., • Has previous experience in hospitality, reception, or a similar role. Previous experience is an advantage., • Speaks English confidently. Additional languages are a plus. We are looking for someone enthusiastic, motivated, and detail-oriented who would be happy to become part of our team and contribute to the welcoming atmosphere at Por Fin Estepona, while also supporting the administrative side of our daily operations. Availability for an immediate start is preferred. Salary will be discussed during the interview, depending on experience and suitability for the role. If you are interested in this opportunity and believe you would be a great fit for our team, we would love to hear from you. Please get in touch with your CV and a brief introduction. We look forward to welcoming the right candidate to Por Fin Estepona!
