Trabajos controles spa en España

About the job About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A historic landmark with modern energy. History comes to life with modern energy at Four Seasons Hotel Madrid. In the very heart of the capital – within walking distance of all the key attractions – seven historic buildings have been transformed into one dynamic destination. With rooftop dining by Spanish celebrity chef Dani García, Asian-Mediterranean cuisine at our award-winning modern cocktail bar and restaurant Isa, and a four-level Wellness Centre with a sun-splashed pool terrace, Four Seasons is bringing a new level of luxury and service to locals and guests alike.About the role Four Seasons Hotel Madrid is looking for a Hotel Assistant Manager for our team. Candidates with a passion for excellence, proven leadership experience are invited to apply. Oversees the Front Desk operations and acts as the manager on duty in the hotel when senior managers are not available. Directs staff that performs the following duties and will also perform these duties on own: welcomes and registers hotel guests, explaining the accommodations and establishing credit or method of payment. Checks guest out of the hotel, preparing and explaining the bill. Responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies. This position reports to the Front Office Manager, as well to the Front Desk Manager. What you will do Manages the staff at the Front Desk. Interviews, trains and schedules the staff. Conducts Performance Evaluations and disciplines staff when needed. Coordinates arrivals, departures and billing requirements with Sales and Catering Department. Blocks rooms for arrivals and ensures any discrepancies are resolved. Reviews daily arrivals to ensure proper handling of Special Attention Guests, Return Guests, and Groups. Trains, develops and manages the performance of direct subordinates to ensure the efficient running of front office operations. Maximizes hotel revenue by controlling room inventory, group blocking, packages, up selling and reinforcing the late charge policy to maximize REVPAR. Assures that all financial and credit procedures are followed. Follows up on credit problems with Front Office Manager and/or Credit Manager. Reviews all paid-outs, rebates, Petty Cash disbursements and Direct Billings. Checks cashiers’ work at end of shift to ensure all transactions are reconciled with proper approvals and endorsements. Takes action in all matters related to the safety, security, satisfaction and well-being of hotel guests and employees when senior managers are not available. Responds swiftly and effectively in any hotel emergency or safety situation. Resolves customer complaints from all areas of the hotel, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner. Interaction with guest will be in person and by phone. Checks guest in and out in an efficient and friendly manner, using guest name whenever possible. Assures that guest is assigned type of room requested and the correct rate is charged. Arranges for luggage to be delivered to guest room. Issues correct keys to the guest. Checks out guest at end of stay. Ascertains guest satisfaction, collects keys, posts late charges and presents bill to guest. Settles bill accurately through credit card or cash transaction. Utilizes a variety of computer systems to check guests in and out, runs daily reports, selects and block rooms for arriving guests. Complies with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in Employee Handbook. Works harmoniously and professionally with co-workers, supervisors and GSAs. Can answer guest calls and direct them appropriately in the absence of a Communications Operator. Performs any other duties as assigned to him/her by management and is also able to work in all shifts including night shift. Assists with responsibilities and duties in the absence of or due to heavy volume in the areas of the Concierge, Bell Staff, Guest Relations and lobby coverage. Works closely with Bell Staff to ensure smooth handling of guest luggage, deliveries and special requests. Works closely with Housekeeping team to ensure smooth handling of room allocation, balance inventory and room is met with guest’s preference and ready for check in upon arrival. Works closely with Engineering to ensure for the completion of any guest’s related maintenance issues are resolved and control room preventive maintenance program. What you bring Our ideal Hotel Assistant Manager have a firm knowledge of hotel operations and must at least 1 year of experience as Assistant Manager in Rooms Division. Candidates must speak read and write Spanish as well as being fluent in English. Must have the right to work in Spain. What we offer • Competitive Salary, wages, and a comprehensive benefits package., • Excellent Training and Development opportunities., • Complimentary Accommodation at other Four Seasons Hotels and Resorts., • Complimentary Dry Cleaning for Employee Uniforms., • This is a full-time position., • This role operates on a rotating shift basis, covering morning, evening, and night shifts throughout the week, including weekends. Department: Secretary / Executive Assistant Language required: Spanish. The company History comes to life with vibrant modern energy at Four Seasons Hotel Madrid. In the very heart of the capital – within walking distance of all the key attractions – seven historical buildings have been transformed into one dynamic destination. With rooftop dining by Spanish celebrity chef Dani García, a four-level spa and a sun-splashed pool terrace, Four Seasons is bringing a new level of luxury and service to Madrid.

Buscamos Encargada General / Jefa de Hostess para Spa de Lujo en Barrio de Salamanca En nuestro exclusivo spa de alto nivel, ubicado en el centro de Madrid, buscamos una profesional polivalente que combine la gestión operativa con la excelencia en la atención al cliente. Una figura clave que actúe como General Manager y Jefa de Hostess, asegurando que cada detalle del servicio refleje nuestros estándares de lujo y bienestar. Tus principales responsabilidades serán: • Supervisar el funcionamiento diario del spa y liderar al equipo de recepción y atención al cliente., • Coordinar agendas, citas y flujos de trabajo con eficiencia y orden., • Recibir y despedir a los clientes con una atención cálida, profesional y personalizada., • Garantizar una imagen impecable del establecimiento y del personal a su cargo., • Apoyar en la gestión administrativa básica, control de stock, y relación con proveedores., • Actuar como enlace directo entre dirección, terapeutas y clientes para asegurar una experiencia integral. Requisitos del perfil: • Inglés avanzado (imprescindible, se valorarán otros idiomas)., • Experiencia previa en puestos similares en spas, hoteles boutique, centros wellness o de lujo., • Excelente presencia, comunicación y habilidades organizativas., • Perfil resolutivo, proactivo y orientado a la excelencia en el detalle., • Disponibilidad para trabajar en horarios rotativos si fuese necesario. Ofrecemos: • Puesto estable con posibilidad de crecimiento dentro de un entorno elegante, cuidado y profesional., • Condiciones competitivas en función de la experiencia aportada., • Un ambiente de trabajo exclusivo donde el bienestar y el trato al cliente son lo primero. ¿Te apasiona el mundo del wellness y sabes liderar con elegancia y eficiencia? Inscríbete en esta oferta si cuentas con lo necesario!

About the job About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A historic landmark with modern energy. History comes to life with modern energy at Four Seasons Hotel Madrid. In the very heart of the capital – within walking distance of all the key attractions – seven historic buildings have been transformed into one dynamic destination. With rooftop dining by Spanish celebrity chef Dani García, Asian-Mediterranean cuisine at our award-winning modern cocktail bar and restaurant Isa, and a four-level Wellness Centre with a sun-splashed pool terrace, Four Seasons is bringing a new level of luxury and service to locals and guests alike. About Four Seasons Hotel Madrid: Four Seasons Hotel Madrid, a collection of seven heritage buildings is ideally situated near the business district and close to Madrid’s major tourist attractions. A historical landmark redefining elegance, sophistication and urban luxury, located in Centro Canalejas Madrid. Four Seasons Hotel Madrid is home to 200 guest rooms including 39 suites, 22 luxury residences, four restaurants and bars including an expansive roof terrace, a cutting-edge Spa, stylish function spaces and luxury retail. The Role of Pastry Sous Chef: Four Seasons Hotel Madrid is looking for a pastry sous chef to join our team. Our Pastry Sous Chef should provide leadership and management for the Main Kitchen by establishing plans of character, integrity, and quality which result in the long-range continued growth and profitability of the department. The main duties to perform are: Executing the instructions of the Executive Pastry Chef and Executive Chef. Assist in training, development, of employees in the Main Kitchen through effective management and leadership to ensure that established cultural and core standards are met. Control Main kitchen labor and operating expenses through effective planning, purchasing decisions, policy making, and inventory control while focusing on creative cost control and revenue generation solutions to maximize profit in the department, division and hotel. Ensuring the adherence to the hygiene and safety standards and requirements per the applicable Legislation. Set up control systems which will assure quality and portion consistency and the ability to create proper purchasing specifications as well as monitor and review operating criteria and develop an awareness of the importance of the preparation and quality of the product. Communicate with employees to ensure operational needs are met as well as attend regular operational meetings to ensure effective coordination and cooperation between departments. Sign all food requisitions and make the proper adjustments. Check on all equipment in the Main Kitchen that has to be fixed and report to the Restaurant Chef and / or the Executive Chef immediately. Check all the kitchen storerooms daily; ensure that food is well rotated on a first in-first out rotation. Assisting in planning and developing menus for the hotel’s outlets. Our Ideal Pastry Sous Chef will have: Our ideal Pastry Sous Chef candidate has excellent interpersonal skills, as well as the ability to provide exceptional service according to standards. This position does require an applicant with a flexible schedule, able to work morning and afternoon shifts, weekends, and holidays. The ability to multi-task is required, as well as the ability to plan, organize, control and direct the work of employees. Must have at least 1 years’ experience as a Pastry Sous Chef in a similar environment. Must have the legal right to work in Spain and have fluency in English and Spanish. Four Seasons Hotels and Resorts can offer what many hospitality professionals dream of; the opportunity to build a life-long career with global potential and a real sense of pride in work well done. We look for talent who share the Golden Rule – people who, by nature, believe in treating others as we would have them treat us. As Four Seasons works towards phenomenal growth in the next decade, our most valuable partners continue to be our talent, with whom we have a strong relationship based on the Golden Rule. This relationship is made tangible by the awards received year after year by Four Seasons on a corporate level, as well as by our hotels, resorts and residences around the world, making us an undisputed “employer of choice.” Department: F&B kitchen Language required: Spanish. The company History comes to life with vibrant modern energy at Four Seasons Hotel Madrid. In the very heart of the capital – within walking distance of all the key attractions – seven historical buildings have been transformed into one dynamic destination. With rooftop dining by Spanish celebrity chef Dani García, a four-level spa and a sun-splashed pool terrace, Four Seasons is bringing a new level of luxury and service to Madrid.

Buscamos Encargada General / Jefa de Hostess para Spa de Lujo en Barrio de Salamanca En nuestro exclusivo spa de alto nivel, ubicado en el centro de Madrid, buscamos una profesional polivalente que combine la gestión operativa con la excelencia en la atención al cliente. Una figura clave que actúe como General Manager y Jefa de Hostess, asegurando que cada detalle del servicio refleje nuestros estándares de lujo y bienestar. Tus principales responsabilidades serán: • Supervisar el funcionamiento diario del spa y liderar al equipo de recepción y atención al cliente., • Coordinar agendas, citas y flujos de trabajo con eficiencia y orden., • Recibir y despedir a los clientes con una atención cálida, profesional y personalizada., • Garantizar una imagen impecable del establecimiento y del personal a su cargo., • Apoyar en la gestión administrativa básica, control de stock, y relación con proveedores., • Actuar como enlace directo entre dirección, terapeutas y clientes para asegurar una experiencia integral. Requisitos del perfil: • Inglés avanzado (imprescindible, se valorarán otros idiomas)., • Experiencia previa en puestos similares en spas, hoteles boutique, centros wellness o de lujo., • Excelente presencia, comunicación y habilidades organizativas., • Perfil resolutivo, proactivo y orientado a la excelencia en el detalle., • Disponibilidad para trabajar en horarios rotativos si fuese necesario. Ofrecemos: • Puesto estable con posibilidad de crecimiento dentro de un entorno elegante, cuidado y profesional., • Condiciones competitivas en función de la experiencia aportada., • Un ambiente de trabajo exclusivo donde el bienestar y el trato al cliente son lo primero. ¿Te apasiona el mundo del wellness y sabes liderar con elegancia y eficiencia? Inscríbete en esta oferta si cuentas con lo necesario!

About the job Bienvenid@ a Eurostars Hotel Company, La Industria de la Felicidad Eurostars Hotel Company es la cadena hotelera de Grupo Hotusa del que forman parte las marcas Eurostars Hotels, Áurea Hotels, Exe Hotels, Ikonik Hotels, Crisol Hotels y Tandem Suites. Actualmente, nuestro portofolio cuenta con más de 271 hoteles con presencia en más de 20 países de todo el mundo. Nuestra actividad está avalada por un importante know how que se refleja en todos los ámbitos, desde la gestión hotelera a los valores de marca o al cuidado en la experiencia del huésped. Estamos convencidos de que el éxito de una empresa reside en el desarrollo del talento y la ilusión del equipo humano que lo forma. Por ello, buscamos personas que sientan pasión por su trabajo y que quieran crecer con nosotros. ¿Quieres unirte a la Industria de la felicidad? Buscamos un/a Técnico/a de Mantenimiento para uno de nuestros Hoteles 5* ubicado en Fuencarral, Madrid. ¿De qué serás responsable? Identificar todos los equipos sujetos a mantenimiento. Verificar y ejecutar el plan de mantenimiento preventivo y correctivo. Inspeccionar el estado de las instalaciones, maquinaria y equipos. Contactar y supervisar los servicios de mantenimiento subcontratados y el desarrollo de las inspecciones reglamentarias. Ejecución de reparaciones básicas de mantenimiento corriente del edificio en coordinación con las necesidades transmitidas por los demás departamentos del hotel, así como de acuerdo con las necesidades encontradas tras la ejecución de los planes de mantenimiento preventivo. Mantener informado a Dirección y al responsable de Mantenimiento de Zona sobre el estado de las instalaciones y maquinarias, del comportamiento de proveedores y empresas de mantenimiento subcontratadas. ¿Qué buscamos?: Conocimientos en fontanería general del edificio, instalaciones eléctricas, instalaciones de Protección Contra Incendios, detección de averías, instalaciones de climatización y producción de Agua Caliente Sanitaria. Conocimientos sobre control y prevención de legionela. (instalaciones con SPA y piscinas) Experiencia previa en mantenimiento de Hoteles o grandes edificaciones. Disponibilidad para trabajar de lunes a domingo. Buscamos a una persona dinámica, con la suficiente autonomía como para gestionar el departamento de mantenimiento de su hotel, con capacidad de aprendizaje y adaptación y orientado al servicio y a la disponibilidad. ¿Qué ofrecemos? En Eurostars Hotel Company podrás formar parte de una empresa líder en el sector travel, en continuo crecimiento y expansión global, que apuesta por el constante desarrollo profesional de su equipo. Además, al formar parte de Eurostars Hotel Company podrás disfrutar de los siguientes beneficios: 50% de descuento en nuestros hoteles de alta gama: Podrás beneficiarte de descuentos de hasta el 50% en todos nuestros magníficos hoteles 4*/5* alrededor del mundo y hasta un 20% para tus familiares. Formación The Power Business School: Acceso 100% gratuito e ilimitado a todas las formaciones (MBA, digital, ofimática, Skills etc) de la mano de nuestro partner The Power Business School, la escuela de negocios online nº 1 del mercado e impartida por los mejores profesionales en activo del sector. Acceso a nuestro Club del Empleado: donde podrás beneficiarte de diferentes tipos de descuentos y ventajas de todo tipo (ocio, tecnología, deporte, moda etc). Disfrutar de noches de hotel gratis: con el Programa de referenciados de Eurostars Hotel Company, recompensamos las recomendaciones que se transforman en contrataciones. Si recomiendas a alguien y le contratamos, recibes noches de hotel gratis. Si este proyecto te interesa y crees que encajas en el perfil, nos encantaría que apliques a la posición. O, si conoces a alguien que le pueda interesar compártela. Department: Maintenance Language required: Spanish. The company Somos una cadena de establecimientos de 4* y 5* con ubicaciones estratégicas en las ciudades más importantes entre las que se encuentran las principales capitales. Actualmente, contamos con más de 200 hoteles que operan bajo nuestras distintas marcas entre las que se encuentran Eurostars Hotels, Aurea Hotels, Exe Hotels, Ikonik Hotels y Crisol Hotels. Recorrer las instalaciones de cualquiera de nuestros hoteles significa descubrir un universo de espacios de cuidado interiorismo y mimada decoración, donde vanguardismo y tradición se funden para dar lugar a establecimientos cálidos y acogedores. En ellos, nuestros huéspedes sienten el confort del propio hogar, sin renunciar a las ventajas y comodidades de las más modernas instalaciones y los equipamientos tecnológicos de última generación.

Buscamos un SPA Manager con experiencia y capaz de liderar y tomar el control de las operaciones diarias de Servicios Spa en hotel Esta persona será responsable de garantizar el óptimo funcionamiento y desempeño del spa, desde la apertura hasta el cierre. Su objetivo principal será ofrecer una atención personalizada y servicios de excelencia, asegurando que cada cliente disfrute de una experiencia única de bienestar en cada cliente. Responsabilidades: • Dirigir las operaciones diarias del spa., • Garantizar que los servicios ofrecidos cumplan con los estándares de calidad., • Planificar y organizar las actividades del centro, para impulsar las ventas., • Coordinar y motivar al equipo fomentando un entorno de trabajo armonioso y profesional., • Gestionar equipos, horarios y turnos del resto de empleados a cargo. -Supervisar protocolos de tratamientos, paquetes y servicios, innovando constantemente para adaptarse a las expectativas de los clientes. -Brindar atención personalizada a los clientes, asesorándolos sobre los tratamientos y productos disponibles en el spa. • Gestionar stock y controlar las compras necesarias., • Velar por el cumplimiento de las normativas de higiene, seguridad y protocolos operativos en todas las áreas del spa., • Mantener una buena y constante comunicación con el equipo de oficina., • Gestionar llamadas, mails y contactos., • Evaluar el desempeño financiero y operativo del spa, fomentando el enfoque de cumplimiento de objetivos diarios., • Planificación y seguimiento de formaciones para mejorar las fortalezas y debilidades del equipo. > Requisitos mínimos: • Formación en Grado Superior o similar., • Experiencia laboral de 3 años mínimo en una posición similar., • Idiomas: Castellano e inglés de nivel avanzado. Se valorará el conocimiento de más idiomas., • Ofimática: dominio a nivel profesional., • Capacidad de resolver conflictos y estar enfocada a objetivos., • Habilidades en liderar, gestionar y comunicar al resto del equipo., • Imagen profesional., • Porcentaje sobre objetivos