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Company description: TalentWorldGroup provides industry changing contact center services. (Multilingual, Scalable, Uniform, Global) Centralized and standardized native customer support Worldwide. International marketplace of premium contact center projects for Talents working remotely. We are a truly peoples company and we are on a mission to reinvent professional Home-Based Working and build the Workplace of the Future ! Our innovative approach allows our talents to find the best fitting projects, with the schedules they prefer, working part-time, up to full time. Offer description: We are looking for Native German Customer Care Talents to first join our Talent Pool and then have the opportunity to start working on a variety of Contact Center projects like Inbound customer care (phone/email/chat) in the Hospitality industry- Reservation Booking, Survey Handling - Outbound calls in Heath Care and Catering industry. -We are doubling our inbound customer care team in the Hospitality industry for the high Season, so we already opened our qualification process for this project. -In case you would like to start working on a project from the end of April (in the high season), after qualifying yourself to our Talent Pool, you will have time to integrate to our online International Community and get to know your colleagues, before starting to train and work in this amazing, high speed, fun project. -We have further opportunities, new projects coming up shortly, so it is time to ensure your place in our amazing teams! REQUIREMENTS -2 or more years of Call Center -Experience (Inbound/Outbound) -Experience in the Hospitality industry is an advantage -Computing Skills- strong user level -You strive for excellence and find your happiness in helping others -You are a strong multitasker, with experience in using more online tools at the same time for work -German is your mother tongue language -Good communication skills in written and spoken English -College or University Degree is also an advantage We will ask you to have: -Wired, USB plug-in Headset Internet: -Broadband internet connection ( 10 Mbps download, 2 Mbps upload) -Ethernet based LAN connection Hardware Requirements: -Processor: 1.8Ghz upwards (64bit preferred) -RAM: 8 GB RAM upwards -Available Storage: 10Gb minimum -Preferred Resolution: 1920x1080 Operating System -Microsoft Windows: 10 upwards -MacOs: 12 upwards Location: Remote (if not possible, then Germany, Berlin area) Type of contract: Freelance (Hourly rate is 11 EUR/hour)
CUSTOMER SERVICE ENGLISH. FULL TIME - Features: Answer emergency calls within the project in which they are involved. Calls will be made in English. Other required languages: Spanish, German, Italian, French and/or Portuguese. - Type of contract: 6-month - Work shift: Full time from Monday to Friday within the time slot of 08:00 a.m.- 8:00 p.m. - Salary: To be defined - Work zone: Madrid Center (Calle de Don Ramón de la Cruz, 84) Hybrid mode - Date of joining work : Immediate
Are you ready to embark on an exhilarating journey as a TOUR GUIDE IN GERMAN? Job Description: We're on the lookout for dynamic, vibrant guides with charisma and enthusiasm. Our team needs individuals who thrive on connecting with others, bringing joy to their lives, and sharing unforgettable moments. Location: Madrid City Center Responsibilities: - Leading groups of up to 20 individuals with a friendly and outgoing demeanor. - Ensuring a high level of customer satisfaction before, during, and after the tour. - Experiencing satisfaction in both the process of learning and the act of teaching. Requirements: - High communication skills - Fluency in English, French, Italian, or German - Knowledge of the local history and customs of Madrid (preferred) - Experience as a tour guide (preferred) - Background in dramatic arts; acting i(preferred) Benefits: - Excellent and outstanding salary with the best job responsibilities - Flexible schedules - Friendly and easygoing workplace culture - We are the current winner of the best tour in the world Interested in becoming part of our dynamic team? Don't hesitate to apply!
Are you ready to embark on an exhilarating journey as a TOUR GUIDE? Job Description: We're on the lookout for dynamic, vibrant guides with charisma and enthusiasm. Our team needs individuals who thrive on connecting with others, bringing joy to their lives, and sharing unforgettable moments. Location: Madrid City Center Responsibilities: - Leading groups of up to 20 individuals with a friendly and outgoing demeanor. - Ensuring a high level of customer satisfaction before, during, and after the tour. - Experiencing satisfaction in both the process of learning and the act of teaching. Requirements: - High communication skills - Fluency in English, French, Italian, or German - Knowledge of the local history and customs of Madrid (preferred) - Experience as a tour guide (preferred) - Background in dramatic arts; acting i(preferred) Benefits: - Excellent and outstanding salary with the best job responsibilities - Flexible schedules - Friendly and easygoing workplace culture - We are the current winner of the best tour in the world Interested in becoming part of our dynamic team? Don't hesitate to apply!
Are you ready to embark on an exhilarating journey as a DARK TOUR GUIDE? Are you ready to discover the cruelest and darkest face of Madrid. ☠ cover blood, terror, horror and more Spanish Inquisition , murders, mysteries, witches, satanic rituals, suicides, ghosts and more. Job Description: We're on the lookout for dynamic, vibrant guides with charisma and enthusiasm. Our team needs individuals who thrive on connecting with others, bringing joy to their lives, and sharing unforgettable moments. Location: Madrid City Center Responsibilities: - Leading groups of up to 20 individuals with a friendly and outgoing demeanor. - Ensuring a high level of customer satisfaction before, during, and after the tour. - Experiencing satisfaction in both the process of learning and the act of teaching. Requirements: - High communication skills - Fluency in Spanish, English, French, Italian, Portuguese german OR another languague - Knowledge of the local history and customs of Madrid (preferred) - Experience as a tour guide (preferred) - Background in dramatic arts; acting (preferred) Benefits: - Excellent and outstanding salary with the best job responsibilities - Flexible schedules - Friendly and easygoing workplace culture - We are the current winner of the best tour in the world Interested in becoming part of our dynamic team? Don't hesitate to apply!
Desde Gi Group, la firma de servicios de trabajo temporal y permanent placement de Gi Group Holding, multinacional italiana líder en soluciones de Recursos Humanos, estamos convencidos de que podemos ayudarte a encontrar tu trabajo ideal. Es sencillo, cuidamos de ti y nos preocupamos por potenciar tu carrera profesional. Actualmente, desde la delegación de MADRID nos encontramos en busca de CUSTOMER SERVICES DE ATENCIÓN AL CLIENTE CON INGLÉS BILINGÜE, para UNA IMPORTANTE EMPRESA DEL SECTOR DE LOS SEGUROS UBICADA EN MADRID Descripción del servicio: Tareas asociadas a la atención al cliente. Emisión y recepción de llamadas para los distintos distintos departamentos. Te contamos los principales requerimientos y otras habilidades de la posición: - Formación FP/ grado superior / estudios de especialización /grado universitario -Inglés mínimo B2 -Experiencia previa en departamentos de ATC o venta en Call center. -Experiencia previa en atención al cliente -Disponibilidad de incorporación inmediata Y por nuestra parte, ¿qué podemos ofrecerte? Tipo de contrato: Contrato temporal Horario y jornada: Jornada completa de lunes a viernes en turnos rotativos cada dos semanas. De 9h a 19hs y segunda semana de 8:15hs a 14:45hs Salario: 25.782€ brutos/anuales + plus por horarios especiales + salario en especie. Jornada parcial de lunes a viernes de 14hs a 19hs. Salario: 19.481€ brutos/anuales + plus por horarios especiales + salario en especie. Zona de trabajo: Puesto presencial en Calle Ramírez de Arellanos, nº 35 + teletrabajo 2 días a la semana. Curso de formación previo. Remunerado y bajo contrato. 1 mes y medio de formación teórica y práctica. Incorporación inmediata Y bien, ¿estás preparad@? Una oportunidad laboral de calidad y un trato personalizado y cercano te están esperando. ¡Inscríbete a la oferta y únete al equipo Gi Group! Te estamos esperando porque #NuestroCompromisoEresTú. En cumplimiento de la Ley Orgánica 3/2018, de 5 de diciembre, de Protección de Datos Personales y garantía de los derechos digitales, le informamos de que sus datos personales forman parte de un fichero propiedad de Gi Group Spain ETT S.L.U. y son tratados con la única finalidad de mantener la relación adquirida con usted. Puede ejercitar sus derechos de acceso, rectificación, cancelación y oposición dirigiéndose por escrito a Paseo de la Castellana, 89, 5º Planta, 28046, Madrid
Niche perfumes is a leading retailer in the fragrance industry, committed to providing exceptional customer experiences and offering a diverse selection of premium perfumes and cosmetics. With a passion for scent and beauty, we aim to create an inviting and knowledgeable environment for our customers to explore and find their signature fragrances. Position Overview: We are seeking a dynamic and enthusiastic Perfume Shop Assistant to join our team at our flagship store in Madrid. The ideal candidate will possess a strong passion for perfumes and cosmetics, along with excellent customer service skills. As a Perfume Shop Assistant, you will play a crucial role in providing personalized assistance to our customers, helping them discover the perfect scent to suit their preferences. Responsibilities: Greet and assist customers in a friendly and professional manner. Provide expert advice and recommendations on perfume selections based on customer preferences and needs. Demonstrate product knowledge and familiarity with different fragrance brands and their characteristics. Assist customers in testing and sampling various perfumes and cosmetics. Process transactions accurately and efficiently using our point-of-sale system. Maintain cleanliness and organization of the store environment, including product displays and shelves. Monitor inventory levels and assist with restocking shelves as needed. Stay updated on new product arrivals, promotions, and industry trends. Requirements: Previous experience in retail or customer service is preferred. Passion for perfumes and cosmetics, with a desire to learn and expand product knowledge. Excellent communication and interpersonal skills. Ability to work effectively in a team environment. Strong attention to detail and organizational abilities. Flexibility to work a variety of shifts, including weekends and holidays. Fluency in Spanish; proficiency in English is a plus. Must be legally eligible to work in Spain
We are looking for an enthusiastic Telesales to generate sales either calling or answering from generated leads .requests in a fast-paced environment. You will be responsible for influencing existing or potential customers to buy products or services. A successful salesep must be friendly and persuasive. You must be able to understand the customer’s requirements in a short time and present solutions that meet their needs. The ideal candidate will be patient and cool-tempered to deal with aggressiveness and complaints. The goal is to promote business growth by expanding the company’s clientele. Responsibilities • call people using a given leads to sell products or solicit donations • Answer incoming calls from prospective customers • Use scripts to provide information about product’s features, prices etc. and present their benefits • Ask pertinent questions to understand the customer’s requirements • Persuade the customer to buy by demonstrating how merchandise or services meet their needs • Record the customer’s personal information accurately in a computer system • Deal with complaints or doubts to safeguard the company’s reputation • Go the “extra mile” to meet sales quota and facilitate future sales • Keep records of calls and sales and record useful information Requirements • Proven experience as telemarketer or similar sales/customer service role • Proven track record of successfully meeting sales quotas preferably over the phone • Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems • Excellent communication and presentation skills • Proficient in English
We are looking for an administrative assistant to support our finance department. As a part of our team you will play a key role at the department and work closer to other departments. Responsibilities: Processing invoices Mantaining spreadsheets Create, send, and follow up on invoices Overseeing client accounts Collecting and reviewing data for reports Bank reconciliation Solve customers incidences Skills: MS Office (MS Excel specially) Attention to detail Customer service background is a must Excellent time management skills Good organizational skills Fluent English and Spanish mandatory Willingness to work in a multifunctional team in an international environment Strong verbal and written communication skills Familiarity with office equipment Problem-solving skills
¿Te apasiona la gastronomía y buscas crecer profesionalmente como Gerente de Restaurante? ¡Te cuento! En Padthaiwok, no solo ofrecemos deliciosa comida tailandesa con un toque picante, sino también una experiencia excepcional para nuestros clientes y un buen ambiente de trabajo para nuestro equipo. Estamos en búsqueda de un Gerente de Restaurante para nuestro local de calle López de Hoyos (Madrid), en que comparta nuestra pasión por la excelencia en el servicio y esté listo para liderar nuestro equipo hacia el éxito. ¿Qué buscamos? Pasión por la industria de la restauración. Experiencia en roles de gerencia en restauración organizada. Habilidades de liderazgo y buena comunicación con el equipo. Enfoque centrado en la customer experience. Responsabilidades: Gestión del personal y control de inventarios. Maximizar la calidad del servicio. Gestión de incidencias y kpi,s. Responsabilidad máxima del cumplimiento de los estándares de calidad marcados por la marca. Perfil del Candidato: Liderazgo inspirador y habilidades gerenciales. Habilidad para manejar situaciones desafiantes con calma y eficacia Creatividad y compromiso con la excelencia en el servicio. Disponibilidad horaria Valoramos experiencia en el sector, actitud, compromiso y trabajo en equipo. ¿Qué ofrecemos? Ambiente de trabajo dinámico y estimulante. Oportunidades de crecimiento y desarrollo profesional. Contrato indefinido. Jornada completa. Puesto importante en una de las empresas de restauración con mayor notoriedad y crecimiento actualmente. Únete a nosotros #Padthaiwok y descubre un mundo de posibilidades en la industria de la restauración. ¡Esta es tu oportunidad para brillar!
¿Te apasiona la gastronomía y buscas crecer profesionalmente como Gerente de Restaurante? ¡Te cuento! En Padthaiwok, no solo ofrecemos deliciosa comida tailandesa con un toque picante, sino también una experiencia excepcional para nuestros clientes y un buen ambiente de trabajo para nuestro equipo. Estamos en búsqueda de un Gerente de Restaurante para nuestra nueva apertura en Madrid (zona de La Vaguada), en que comparta nuestra pasión por la excelencia en el servicio y esté listo para liderar nuestro equipo hacia el éxito. ¿Qué buscamos? Pasión por la industria de la restauración. Experiencia en roles de gerencia en restauración organizada. Habilidades de liderazgo y buena comunicación con el equipo. Enfoque centrado en la customer experience. Responsabilidades: Gestión del personal y control de inventarios. Maximizar la calidad del servicio. Gestión de incidencias y kpi,s. Responsabilidad máxima del cumplimiento de los estándares de calidad marcados por la marca. Perfil del Candidato: Liderazgo inspirador y habilidades gerenciales. Habilidad para manejar situaciones desafiantes con calma y eficacia Creatividad y compromiso con la excelencia en el servicio. Disponibilidad horaria Valoramos experiencia en el sector, actitud, compromiso y trabajo en equipo. ¿Qué ofrecemos? Ambiente de trabajo dinámico y estimulante. Oportunidades de crecimiento y desarrollo profesional. Contrato indefinido. Jornada completa. Puesto importante en una de las empresas de restauración con mayor notoriedad y crecimiento actualmente. Únete a nosotros #Padthaiwok y descubre un mundo de posibilidades en la industria de la restauración. ¡Esta es tu oportunidad para brillar!
Are you ready to embark on an exhilarating journey as a TOUR GUIDE IN CATALAN? Job Description: We're on the lookout for dynamic, vibrant guides with charisma and enthusiasm. Our team needs individuals who thrive on connecting with others, bringing joy to their lives, and sharing unforgettable moments. Location: Madrid City Center Responsibilities: - Leading groups of up to 20 individuals with a friendly and outgoing demeanor. - Ensuring a high level of customer satisfaction before, during, and after the tour. - Experiencing satisfaction in both the process of learning and the act of teaching. Requirements: - High communication skills - Fluency in French, Portuguese, German, Hebrew, Chinese or another languague - Knowledge of the local history and customs of Madrid (preferred) - Experience as a tour guide (preferred) - Background in dramatic arts; acting i(preferred) Benefits: - Excellent and outstanding salary with the best job responsibilities - Flexible schedules - Friendly and easygoing workplace culture - We are the current winner of the best tour in the world Interested in becoming part of our dynamic team? Don't hesitate to apply!
Are you ready to embark on an exhilarating journey as a TOUR GUIDE IN HEBREW? Job Description: We're on the lookout for dynamic, vibrant guides with charisma and enthusiasm. Our team needs individuals who thrive on connecting with others, bringing joy to their lives, and sharing unforgettable moments. Location: Madrid City Center Responsibilities: - Leading groups of up to 20 individuals with a friendly and outgoing demeanor. - Ensuring a high level of customer satisfaction before, during, and after the tour. - Experiencing satisfaction in both the process of learning and the act of teaching. Requirements: - High communication skills - Fluency in French, Portuguese, German, Hebrew, Chinese or another languague - Knowledge of the local history and customs of Madrid (preferred) - Experience as a tour guide (preferred) - Background in dramatic arts; acting i(preferred) Benefits: - Excellent and outstanding salary with the best job responsibilities - Flexible schedules - Friendly and easygoing workplace culture - We are the current winner of the best tour in the world Interested in becoming part of our dynamic team? Don't hesitate to apply!
Are you ready to embark on an exhilarating journey as a TOUR GUIDE IN PORTUGUESE? Job Description: We're on the lookout for dynamic, vibrant guides with charisma and enthusiasm. Our team needs individuals who thrive on connecting with others, bringing joy to their lives, and sharing unforgettable moments. Location: Madrid City Center Responsibilities: - Leading groups of up to 20 individuals with a friendly and outgoing demeanor. - Ensuring a high level of customer satisfaction before, during, and after the tour. - Experiencing satisfaction in both the process of learning and the act of teaching. Requirements: - High communication skills - Fluency in French, Portuguese, German, Hebrew, Chinese or another languague - Knowledge of the local history and customs of Madrid (preferred) - Experience as a tour guide (preferred) - Background in dramatic arts; acting i(preferred) Benefits: - Excellent and outstanding salary with the best job responsibilities - Flexible schedules - Friendly and easygoing workplace culture - We are the current winner of the best tour in the world Interested in becoming part of our dynamic team? Don't hesitate to apply!
Are you ready to embark on an exhilarating journey as a TOUR GUIDE IN FRENCH? Job Description: We're on the lookout for dynamic, vibrant guides with charisma and enthusiasm. Our team needs individuals who thrive on connecting with others, bringing joy to their lives, and sharing unforgettable moments. Location: Madrid City Center Responsibilities: - Leading groups of up to 20 individuals with a friendly and outgoing demeanor. - Ensuring a high level of customer satisfaction before, during, and after the tour. - Experiencing satisfaction in both the process of learning and the act of teaching. Requirements: - High communication skills - Fluency in French, Portuguese, German, Hebrew, Chinese or another languague - Knowledge of the local history and customs of Madrid (preferred) - Experience as a tour guide (preferred) - Background in dramatic arts; acting i(preferred) Benefits: - Excellent and outstanding salary with the best job responsibilities - Flexible schedules - Friendly and easygoing workplace culture - We are the current winner of the best tour in the world Interested in becoming part of our dynamic team? Don't hesitate to apply!
Are you ready to embark on an exhilarating journey as a TOUR GUIDE IN GERMAN? Job Description: We're on the lookout for dynamic, vibrant guides with charisma and enthusiasm. Our team needs individuals who thrive on connecting with others, bringing joy to their lives, and sharing unforgettable moments. Location: Madrid City Center Responsibilities: - Leading groups of up to 20 individuals with a friendly and outgoing demeanor. - Ensuring a high level of customer satisfaction before, during, and after the tour. - Experiencing satisfaction in both the process of learning and the act of teaching. Requirements: - High communication skills - Fluency in French, Portuguese, German, Hebrew, Chinese or another languague - Knowledge of the local history and customs of Madrid (preferred) - Experience as a tour guide (preferred) - Background in dramatic arts; acting i(preferred) Benefits: - Excellent and outstanding salary with the best job responsibilities - Flexible schedules - Friendly and easygoing workplace culture - We are the current winner of the best tour in the world Interested in becoming part of our dynamic team? Don't hesitate to apply!
Are you ready to embark on an exhilarating journey as a TOUR GUIDE? Job Description: We're on the lookout for dynamic, vibrant guides with charisma and enthusiasm. Our team needs individuals who thrive on connecting with others, bringing joy to their lives, and sharing unforgettable moments. Location: Madrid City Center Responsibilities: - Leading groups of up to 20 individuals with a friendly and outgoing demeanor. - Ensuring a high level of customer satisfaction before, during, and after the tour. - Experiencing satisfaction in both the process of learning and the act of teaching. Requirements: - High communication skills - Fluency in English, French, Italian, or German - Knowledge of the local history and customs of Madrid (preferred) - Experience as a tour guide (preferred) - Background in dramatic arts; acting i(preferred) Benefits: - Excellent and outstanding salary with the best job responsibilities - Flexible schedules - Friendly and easygoing workplace culture - We are the current winner of the best tour in the world Interested in becoming part of our dynamic team? Don't hesitate to apply!
¡En Nopa Bagels, un café de especialidad y obrador de bagels nuyorquinos artesanales en Madrid, necesitamos gente! Buscamos a alguien con entusiasmo, que disfrute de interactuar con la gente y trabajar en cafés. Gente que sepa trabajar en grupo, y quiera formar parte de un equipo dinámico y novedoso. Imprescindible alta capacidad de comunicación en inglés y español. Posibilidades a tiempo parcial para los fines de semana y algunas horas entre semana. Es esencial tener experiencia previa en preparación de alimentos y servicio al cliente. ________________________________ Nopa Bagels, a new artisanal bagel and specialty coffee shop in Madrid is hiring! We are looking for energetic and enthusiastic team players who enjoy interacting with people and who want to be part of a dynamic and innovative team. Part time possibilities for the weekend and a few hours during the week. Prior experience in food preparation and customer service is essential as well as great communication skills in English and Spanish.
EXPERIENCE IN INDUSTRIAL ADMIN / SALES would be great PREFERABLY IN THE STEEL INDUSTRY This position is an Inside sales job. The main task is, to support the sales director in order to expand our activities in the Spanish market, especially with our main customers in Cadiz and Madrid. Main tasks - Telephone and written contact with customers including processing of business correspondence in the assigned work environment - Checking the relevant incoming payments from our customers - Processing customer complaints - Processing customer enquiries - Monitoring and coordination of deadlines and processes - Customer support - Answering information and customer enquiries Secondary tasks - Supporting the sales manager in developing local suppliers - Supporting the sales manager in developing further potential customers - Supporting the sales manager with travel expense reports Requirements Qualifications Completed commercial or technical studies Experience At least 5 years experience in the field of "Industrial Administration / Industrial sales" or a similar environment. Languages fluent Spanish spoken & written (C2) fluent English spoken & written (min. B2) - HOME OFFICE - NOTEBOOK + MOBILE PHONE will be provided - 1-2 Business-Trips to Germany necessary per year