Senior IT Service Management (ITSM) & SIAM Lead (L3)
ahora
Senior IT Service Management (ITSM) & SIAM Lead (L3).Incident, Major Incident, Problem, Change, Reporting).End‑to‑end ownership of ITSM processes aligned to ITIL v4.Leading Incident, Major Incident (MIM), Problem, and Change Management.Operating within a SIAM model with multiple third‑party ve