Technical Support Advisor (Danish-Speaking) On Site - Audiovisual Entertainment Tv02
1 day ago
Benalmádena
OverviewJob Title: Technical Support Advisor (Danish-speaking) On Site - Audiovisual entertainment TV02Experience the power of a game-changing career. We’re a global technology and services leader that powers the brands of the future, in over 70 countries. If you’re looking to grow and be inspired, as a Technical Support Advisor in Malaga (On Site), you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.Location and language requirements: ESP Benalmádena Costa - Plaza Solymar, C.C. Benalmar Local 12; Language Requirements: Danish (Required), English; Time Type: Full time.Responsibilities- In a correct, customer friendly and efficient manner answer and/or solve complex technical questions or problems posed by customers via telephone or email.- Identify and analyze the technical issue of the customer by good listening and asking clear and concise questions.- Provide good customer service with the aid of high-quality technical knowledge and the technical knowledge gained from the internal training and support systems.- Per customer contact gather and document all relevant information into the system to insure a high level of service is delivered.- Keep up to date with all new developments in the technical area, networks and consumer electronics relating to the position.Qualifications- Have a proficient or bilingual level of Danish and advanced level of English.- Have a completed ICT training.- Have knowledge of network architecture and Consumer Electronics products (wireless audio, smart displays, etc.).- Have a good understanding of the MS Office environment is essential.- Are service orientated, accurate, analytical, communicative and have a good telephone etiquette.Preferred- A strong technical affinity, experience in technical field.- Experience in Business-to-Consumer (B2C) or Business-to-Business (B2B) environment.What’s in it for you- Full-time 39 hours/week permanent contract: Schedule 09:00-18:00 Monday-Friday.- Salary 24,863 euros gross/year + up to 1,800 euros gross/year in bonus.- Central office location in Benalmadena.- Full paid training on the company and the project you’ll be working on.- Career development programs, specialized courses, and language classes.Experience the best version of you! If you feel this is the perfect next step, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their employer of choice.Concentrix is an equal opportunity employer. We’re proudly united as one team, one company, globally. We’re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.R1738090#J-18808-Ljbffr