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Operations Assistant Position at DANA DAIRY GROUP About Dana Dairy Group Dana Dairy Group is a global leader in the dairy and infant nutrition industry, supplying high-quality dairy products to more than 90 countries worldwide. With manufacturing, sourcing, logistics, and commercial operations spanning multiple continents, Dana Dairy manages a complex international supply chain serving distributors, retailers, food manufacturers, and government customers. We are looking for a highly organized and detail-oriented Operations Assistant to support our global operations team and help ensure smooth coordination between sales, logistics, procurement, production, and finance functions. Position Summary The Operations Assistant plays a critical role in supporting the daily execution of customer orders, supplier coordination, logistics processes, inventory management, documentation control, and internal communication. The role requires strong administrative skills, excellent attention to detail, and the ability to work effectively in a fast-paced international environment. The ideal candidate is proactive, structured, and capable of managing multiple tasks simultaneously while maintaining a high level of accuracy. Key Responsibilities Order Management & Customer Support - Process and monitor customer orders from receipt to delivery. - Verify order details, pricing, product specifications, and delivery requirements. - Coordinate order execution with sales managers and customers. - Follow up on order status and provide updates to relevant stakeholders. - Maintain accurate order records within company systems. Logistics Coordination - Coordinate shipments with freight forwarders, warehouses, and logistics providers. - Monitor inbound and outbound deliveries. - Track shipment progress and proactively identify delays or issues. - Support preparation of shipping instructions and transport documentation. - Assist in resolving logistics-related operational challenges. Documentation Management - Prepare and review commercial and shipping documentation, including: - Commercial Invoices - Packing Lists - Certificates of Origin - Health Certificates - Export Documentation - Customer Documentation Packages - Ensure documentation accuracy and compliance with customer and regulatory requirements. - Maintain organized electronic filing systems. Procurement & Supplier Coordination - Support communication with suppliers regarding orders, deliveries, and documentation. - Monitor supplier performance and delivery schedules. - Assist in collecting quotations and maintaining supplier records. - Coordinate purchasing activities as directed by management. Inventory & Production Coordination - Monitor inventory reports and stock movements. - Assist in coordinating production schedules with manufacturing partners. - Follow up on production progress and product availability. - Support inventory reconciliation and reporting activities. Internal Coordination - Act as a communication link between Sales, Logistics, Finance, and Management teams. - Ensure information is communicated accurately and promptly between departments. - Support management with operational reporting and administrative tasks. Data Management & Reporting - Maintain accurate records in ERP, CRM, and internal systems. - Prepare operational reports and performance summaries. - Monitor key operational KPIs and provide updates when requested. - Assist with data analysis and process improvement initiatives. Qualifications Education - Bachelor's degree preferred in: - Business Administration - Supply Chain Management - Logistics - International Business - Economics - Relevant work experience may substitute for formal education. Experience - 1–3 years of experience in operations, logistics, supply chain, customer service, or administration. - Experience in international trade or FMCG industries is an advantage. - Experience working with ERP systems is preferred. Skills & Competencies - Excellent organizational and time management skills. - Strong attention to detail and accuracy. - Ability to manage multiple priorities simultaneously. - Strong written and verbal communication skills. - Advanced proficiency in Microsoft Excel, Word, and Outlook. - Ability to work independently in a remote international environment. - Problem-solving mindset and proactive attitude. - Strong follow-up and coordination capabilities. Language Requirements - Fluent English and Spanish (written and spoken). - Additional languages are considered an advantage. What We Offer - Opportunity to work in a truly global business operating in over 90 countries. - Exposure to international trade, supply chain management, and dairy industry operations. - Professional development and career growth opportunities. - Dynamic and multicultural work environment. - Competitive compensation package. - Fully remote work arrangement with international collaboration opportunities.

Operario/a de almacén con gestión administrativa, en un entorno logístico dinámico en Alovera, Guadalajara. El puesto combina tareas físicas con responsabilidades administrativas de apoyo, centrándose en la gestión integral de las operaciones del almacén. El horario es fijo de noche, de martes a sábado, y la duración es temporal, con posibilidad de continuidad según los resultados y las necesidades del servicio. Se requiere disponibilidad para empezar de forma inmediata. Las funciones principales incluyen el control administrativo de entradas y salidas de mercancía, actualizando datos en el sistema de gestión de almacén (SGA) y en herramientas como Excel, Outlook y XGA. También se elaboran, revisan y siguen albaranes y pedidos, asegurando una documentación correcta de cada movimiento. La coordinación diaria con el equipo interno y con transportistas externos es clave para mantener la fluidez de las operaciones. Cuando sea necesario, el puesto requiere apoyo en tareas físicas del almacén, como picking, packing, carga, descarga y organización del espacio. Se valora al menos un año de experiencia previa en almacén, manejo fluido de Excel, SGA, Outlook y XGA, además de una actitud proactiva, capacidad de trabajo en equipo y cuidado con la documentación.