Senior Digital Product Manager – Decide & Invest
hace 4 días
Boadilla del Monte
ph3IT STARTS HERE /h3 pSantander ( is evolving from Country: Spain Santander ( is evolving from a global, high-impact brand into a technology-driven organization, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference. Our mission is to contribute to help more people and businesses prosper. We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management. /p h3The Wealth Management Insurance division /h3 pcovers three businesses in all Santander Group countries: Insurance, Asset Management and Private Banking. We work to provide the best solutions to our clients in these three businesses in the 10 countries where we are present. /p h3THE DIFFERENCE YOU MAKE /h3 h3Savings Investments Domain /h3 pis looking for a Senior Digital Product Manager – Decide Invest, based in Boadilla (Madrid). /p pAs a bSenior Digital Product Manager /b, you will own one of the core customer missions within Santander's global Savings Investments platform: bDecide Invest. /b You will define the vision, strategy and evolution of the end-to-end digital investment experience, helping millions of Santander customers discover, decide and execute investments across multiple markets and channels. We're transforming the way customers save and invest through innovation, AI, customer-centric design and global platforms. This role offers a unique opportunity to build products at global scale with direct business impact. Working at the intersection of business, customer experience, data and technology, you will lead one of the most strategic product areas within the Savings Investment platform, driving innovation while ensuring a consistent, scalable and customer-centric experience across countries. You will partner closely with local banks, technology teams, Product Owners and senior stakeholders to translate strategic priorities into tangible customer value, shaping the future of Santander's digital investment capabilities. You will play a key role in building Santander's global digital investment platform, designing scalable capabilities that can be adopted across multiple countries while remaining flexible enough to address local regulatory, business and customer needs. Your challenge will be to balance global standardisation with local adaptability, enabling faster time-to-market, greater reuse of capabilities and a consistent customer experience across the Group. /p h3In This Role You Will /h3 h3Product Strategy, Vision Definition /h3 ul liAnalyse customer needs, competitors, market trends and business priorities. Identify opportunities to improve customer experience and simplify investment journeys. /li liOwn the vision, strategy and roadmap for the Decide Invest customer mission. /li liDefine and continuously evolve the end-to-end customer journey, covering onboarding, profiling, suitability, portfolios, investment execution and servicing. /li liDesign omnichannel-oriented experiences across channels, while giving response to different customer segments’ needs. /li liTranslate product strategy into detailed functional requirements. /li liDeliver a unified investment experience across investment capabilities. /li liBalance customer needs, business priorities and technical constraints to maximise customer and business value. /li /ul h3Customer Experience Journey Optimisation /h3 ul liSimplify investment journeys and improve customer experience through data-driven product decisions. /li liDesign intuitive investment journeys that increase conversion and reduce friction throughout the investment process. /li liChallenge existing processes to make Regulatory and Compliance requirements as simple, intuitive and customer friendly as possible while ensuring full regulatory compliance. /li liContinuously identify customer pain points and convert them into product opportunities. /li liDrive consistency across journeys, channels and markets. /li liAct as the voice of the customer, translating customer needs into product strategy and roadmap priorities. /li /ul h3Product Delivery /h3 ul liLead the end-to-end product lifecycle, from discovery and prioritisation to delivery and continuous optimisation. /li liCoordinate Product Owners, countries, technology teams and business stakeholders to ensure scalable global delivery. /li liManage dependencies, risks and cross-functional alignment across multiple initiatives. /li liEnsure product adoption and rollout across countries. /li liPromote collaboration across customer missions to deliver a seamless end-to-end investment experience. /li /ul h3Product Performance /h3 ul liDefine product success metrics and monitor customer, business and operational KPIs. /li liDrive product adoption, rollout and change management across countries. /li liIdentify opportunities for optimisation, innovation and continuous improvement. /li liMonitor market trends, competitor initiatives and emerging technologies, translating insights into product strategy. /li liManage internal and external partners where required. /li /ul h3Country adoption responsible for a set of core markets /h3 ul liCountry roadmap alignment /li liEnd-to-end customer experience delivered /li liBusiness readiness /li liLocal business priorities /li liFunctional rollout support /li liMarket feedback continuous improvement /li /ul pYou will think like an entrepreneur, combining customer obsession, commercial impact and technology to build products that scale across multiple markets. /p h3What You’ll Bring /h3 pOur people are our greatest strength. Every individual contributes unique perspectives that make us stronger as a team and as an organization. We’re enabling teams to go beyond by valuing who they are and empowering what they bring. /p pThe following requirements represent the knowledge, skills, and abilities essential for success in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. /p h3Professional Experience /h3 ul li8+ years of relevant experience as a Product Manager, Senior Product Owner, Program Manager or similar role in digital environments. /li liExperience owning digital products or leading complex digital initiatives with cross-functional and international stakeholders. /li liStrong background in digital banking, wealth management, fintech, e-commerce or online platforms. /li liExperience leading complex, multi-country digital initiatives. /li liSolid understanding of Agile delivery and digital product development. /li liStrong stakeholder management and communication skills, including interaction with senior profiles. /li liAbility to translate complex concepts into clear, actionable strategies and roadmaps. /li liGood understanding of technology concepts and development principles. /li liStrong product mindset with the ability to combine strategic thinking, customer obsession and hands-on execution. /li liUX-oriented with high attention to detail. /li liExcellent organizational and prioritization skills. /li /ul h3Education /h3 ul liUniversity degree in Business, Economics, Engineering, Data, Technology or related fields (Preferred) /li /ul h3Languages /h3 ul liFluent English and Spanish (Required). /li /ul h3WE VALUE YOUR IMPACT /h3 pYour contribution matters, and it’s recognized. You can expect a fair, competitive reward package that reflects the impact you create and the value you deliver. But we know rewards go beyond numbers. /p ul liWe’re enable our teams to go beyond through global opportunities and broad career paths. /li liFlexibility that works. Enjoy a hybrid working models—some days remote, some days onsite with your team—along with flexible hours. /li liLearning for life. Access hundreds of courses on our platforms, including exclusive access to our global learning space: Santander Open Academy ( /li liCompetitive rewards. Receive a highly competitive salary with performance-based bonuses, motivating you to keep growing with us. /li liFinancial advantages. Benefit from preferential banking terms, special interest rates on loans, life insurance, and more. /li liYour health is our priority. Through BeHealthy, our global wellness programme, we promote Holistic wellbeing. /li liWe know family is everything. That’s why we offer childcare support and family-friendly programmes tailored to each life stage. /li liAlways by your side. Get access to Santander Contigo, our program for employees and their families offering legal, emotional, and administrative advisory services. /li liExtra benefits. Gym/WellHub membership, medical centers in some of our facilities, meal subsidy, parking, shuttle service from various points in Madrid, as well as exclusive discounts and offers for Santander employees. And that’s only the beginning—we’ll tell you more when you join! /li /ul pWe’re here to keep you motivated, help you reach your goals, and celebrate your progress, every step of the way. /p h3LOCAL COMPLIANCE /h3 pSantander is proud of being an organization where there are equal opportunities regardless of age, gender, disability, civil status, race, religion or sexual orientation. We are committed to providing an inclusive and accessible application process for all candidates. /p /p #J-18808-Ljbffr