Housekeeping Supervisor Trainee
hace 2 días
Barcelona
ppMandarin Oriental, Barcelona is looking for a bHousekeeping Supervisor Trainee /b to join our bHousekeeping Department /b. /p pAre you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. /p pMandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world. Renowned for legendary service inspired by Asian heritage, the Group offers refined and innovative luxury experiences globally. /p pMandarin Oriental, Barcelona is an exclusive 5-star hotel located on Passeig de Gràcia, featuring 120 rooms and suites designed by Patricia Urquiola, Michelin-starred dining, spa facilities, and elegant public areas. /p h3About the job /h3 pBased at bMandarin Oriental, Barcelona /b, within the bHousekeeping Department /b, the bHousekeeping Supervisor Trainee /b supports the supervisory team while gaining comprehensive knowledge of housekeeping operations, quality standards, and people management. This role is designed to prepare the trainee for a future supervisory position within the department. The Housekeeping Supervisor Trainee reports to the bHousekeeping Manager / Assistant Housekeeping Manager /b. /p h3As Housekeeping Supervisor Trainee, you will be responsible for the following duties: /h3 ul liSupport the supervision of daily housekeeping operations, ensuring guest rooms and public areas meet Mandarin Oriental cleanliness and quality standards. /li liAssist in coordinating and monitoring the work of Room Attendants, Public Area Attendants, and other housekeeping colleagues. /li liParticipate in daily briefings to understand room status, arrivals, VIPs, and special guest requests. /li liLearn to inspect guest rooms and public areas, ensuring compliance with brand standards and identifying maintenance or cleanliness issues. /li liSupport the handling of guest requests and complaints related to housekeeping, ensuring timely resolution and service recovery. /li liBecome familiar with linen and amenities control, inventories, and stock management. /li liAssist in monitoring cleaning supplies, equipment usage, and housekeeping inventories. /li liLearn housekeeping procedures, standards, and health safety regulations, including proper use of cleaning products and tools. /li liCollaborate closely with Front Office, Engineering, and Guest Experience teams to ensure seamless operations. /li liGain exposure to scheduling, attendance control, and basic administrative tasks within the department. /li liSupport the onboarding and basic training of new housekeeping colleagues when required. /li liPromote a positive working environment through professional communication, teamwork, and respect. /li liUnderstand and support sustainability initiatives and environmentally responsible housekeeping practices. /li /ul h3As Housekeeping Supervisor Trainee, we expect from you: /h3 ul liStrong interest in housekeeping operations and people management within luxury hospitality. /li liHigh attention to detail and strong organizational skills. /li liAbility to lead by example with a professional and service-oriented attitude. /li liWillingness to learn supervisory responsibilities and operational procedures. /li liAbility to work efficiently in a fast-paced environment. /li liGood communication skills and team spirit. /li liFlexibility to work shifts, including weekends and holidays. /li liFluency in English; Spanish and additional languages are an asset. /li /ul h3Our commitment to you /h3 pbLearning Development /bbr/Your success is our success. We provide hands‑on training and development to help you grow into a supervisory role. /p pbMOstay /bbr/Enjoy complimentary nights and attractive colleague rates across Mandarin Oriental properties worldwide. /p pbHealth Colleague Wellness /bbr/Your wellbeing matters. We offer access to wellness initiatives and colleague benefits. /p pMandarin Oriental is an equal opportunity employer. We value diversity and are committed to creating an inclusive, respectful, and professional working environment for all colleagues. /p /p #J-18808-Ljbffr