Software developer intern
5 hours ago
Madrid
Stub Hub International (SHI) is a marketplace that provides fans a safe, transparent, and trusted environment to buy and sell tickets for sport and music events all over the world. It allows fans with tickets they can no longer use to recoup part of the money they've spent and fans that didn't have the chance to buy tickets during the on-sale, to access them at any time. Our Purpose: To bring the joy of live to fans globally. At Stub Hub International, we are: We put our fans first: A vibrant marketplace needs to earn and keep the trust of buyers and sellers. We prioritise and work backwards from the Fan, with the conviction that a high trust Fan experience will serve the best interests of sellers and our business in the long-term. We are one team with a purpose: We are stronger together. We collaborate in pursuit of ambitious shared purpose and goals. We empower others to respectfully challenge ideas when they disagree. We debate, decide, and commit. We deliver: We are empowered to make data-driven decisions and take action. We balance quality, effort and speed. We seize opportunities, overcome obstacles and find solutions. We accept full ownership of our commitments and trust others to achieve theirs. We are diverse & inclusive: We believe a diverse and inclusive workplace represents the world we live in, provides an environment for multiple perspectives to be considered, and helps us serve our customers better. We seek to understand and respect others regardless of their background or position. The Opportunity: We're looking for a curious and driven Software Developer Intern to join our engineering team and gain hands-on exposure to the backend of a large-scale, distributed e-commerce platform. In this role, you will focus on investigating and triaging support tickets related to backend services, using Java, Postman, and AI-assisted tooling to accelerate root cause analysis and resolution. This internship is ideal if you want to understand how modern backend systems are built, scaled, monitored, and maintained in production environments without being thrown into deep water on day one. Responsibilities: • Investigate incoming support tickets related to backend microservices and APIs • Reproduce and validate reported issues using Postman, logs, and internal tools • Use AI tools to assist in log summarization, hypothesis generation, and communication drafts • Identify whether issues are defects, configuration gaps, or usage misunderstandings • Partner with senior backend engineers to escalate and document confirmed bugs • Draft clear and structured incident reports and recommended next steps • Contribute to internal knowledge base and troubleshooting playbooks • Learn the architecture, data flows, and operational patterns of a distributed commerce stack Requirements: • Foundational programming skills in Java (coursework or projects are enough) • Familiarity with HTTP APIs and use of tools like Postman • Interest in backend engineering, distributed systems, and e-commerce platforms • Strong analytical thinking and willingness to dive into unknown systems • Clear written communication, especially in technical contexts • Proactive, resourceful, and being adaptable will be in your DNA • Basic understanding of microservices and message queues (nice to have) • Exposure to Java frameworks, e.g., Spring Boot (nice to have) What we offer: - Flexible work that fits into your life. - Competitive salary. - Permanent contract. - Good work environment is very important for us. - Cultural diversity and international teams. - Other perks: private medical insurance, life insurance, pension plan, meal tickets, time off and other benefits. Are you interested in joining an ambitious, close-knit team dedicated to creating unforgettable experiences for fans at life events? Your work will have a meaningful impact on the business and help spread the joy of concerts, theatre, and sports around the world. We love creating opportunities for others by connecting people from diverse backgrounds, perspectives, and geographies. Diversity and inclusion aren't just goals we strive for—they are who we are and an integral part of what we do every single day. We want to ensure that, as an employee, you feel Stub Hub International is a place where, no matter who you are, you feel safe, included, and empowered to bring your unique self to work.
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