Trabajos monitora en Calp

Job Summary: As a Front of House Manager, you will be responsible for overseeing all aspects of the customer experience within our establishment. You will lead and manage a team of servers and bartenders to ensure exceptional service delivery and customer satisfaction. Your role will involve coordinating daily operations, implementing policies and procedures, managing reservations, handling guest inquiries and concerns, and maintaining a positive atmosphere. The ideal candidate will possess strong leadership skills, excellent communication abilities, and a passion for providing exceptional hospitality. Responsibilities: 1. Supervise and coordinate front-of-house staff, including hiring, training, scheduling, and performance management. 2. Ensure smooth and efficient operations during service hours, including seating arrangements, table turnover, and customer flow. 3. Develop and implement standard operating procedures for guest service, cleanliness, and safety protocols. 4. Monitor inventory levels for front-of-house supplies and equipment, and place orders as needed. 5. Handle guest inquiries, complaints, and feedback in a professional and timely manner. 6. Maintain a clean, organised, and welcoming environment in all front-of-house areas. 7. Collaborate with the kitchen and back-of-house staff to ensure seamless communication and service delivery. 8. Conduct regular staff meetings and training sessions to reinforce service standards and procedures. 9. Manage reservations and seating arrangements to optimise table turnover and guest satisfaction. 10. Monitor financial performance metrics, such as revenue, labour costs, and expenses, and implement strategies to improve profitability. 11. Ensure compliance with health and safety regulations and alcohol service laws 12. Stay informed about industry trends, customer preferences, and competitor activities to identify opportunities for improvement. Qualifications: 1. Proven experience in a supervisory or managerial role within the hospitality industry, preferably in a restaurant or similar setting. 2. Excellent leadership, communication, and interpersonal skills. 3. Strong organisational and multitasking abilities. 4. Ability to remain calm and composed in high-pressure situations. 5. Knowledge of food and beverage operations, including menu items, ingredients, and preparation methods. 6. Familiarity with point-of-sale (POS) systems and restaurant management software. 7. Understanding of health and safety regulations and alcohol service laws. 8. Flexibility to work evenings, weekends, and holidays as needed. 9. Bachelor’s degree in hospitality management or related field (preferred but not required). 10. Fluency in Spanish and English is required. Benefits: • Competitive salary • Employee discounts on food and drinks • Opportunities for career advancement Start in May

We are seeking a dedicated and skilled Cook to join our culinary team. The Cook will be responsible for preparing and cooking a variety of dishes according to recipes and standards set by the Head Chef. The ideal candidate will have a passion for food, strong culinary skills, and the ability to work efficiently in a fast-paced kitchen environment. Responsibilities: 1. Prepare and cook menu items according to recipes and specifications, ensuring consistency in flavour, appearance, and portion size. 2. Assist in the preparation of ingredients, including chopping, slicing, and marinating, to support efficient cooking operations. 3. Operate kitchen equipment, such as stoves, ovens, grills, and fryers, safely and efficiently. 4. Monitor food temperatures and cooking times to ensure food safety and quality standards are met. 5. Coordinate with other kitchen staff to ensure timely preparation and delivery of food orders during service. 6. Maintain cleanliness and organisation in the kitchen, including proper storage and labelling of food items, and regular cleaning of cooking surfaces and equipment. 7. Follow food safety and sanitation procedures, including proper handling, storage, and disposal of food items, to prevent contamination and ensure compliance with health regulations. 8. Assist in inventory management, including stock rotation, receiving deliveries, and maintaining adequate levels of ingredients and supplies. 9. Collaborate with kitchen team members to develop and refine recipes, menu items, and cooking techniques. 10. Adhere to company policies and procedures, including safety protocols and grooming standards, at all times. Requirements: 1. Previous experience as a cook or line cook in a restaurant or similar culinary environment is preferred. 2. Basic knowledge of cooking techniques, kitchen equipment, and food safety practices. 3. Ability to work well as part of a team and follow instructions from kitchen supervisors. 4. Strong attention to detail and organisational skills to ensure accurate and efficient food preparation. 5. Flexibility to work evenings, weekends, and holidays as needed to support kitchen operations. 6. Physical ability to stand for extended periods and lift heavy objects (up to 23 kg). 7. Possess right to work in Spain. 8. Food handler's certificate or willingness to obtain one upon hire. Training: Training will start in May at half wage to ensure you're well-equipped for the role prior to opening, followed by full-time employment.