Oracle HCM Cloud Consultant - HR Path
hace 10 días
Donostia / San Sebastián
HR Path Group, a global leader in HR consulting, helps clients with their HR transformation projects, covering both human and HRIS (Human Resources Information System) aspects. Our 2,600 employees are located in 30 countries. Our mission is to support our clients at every step of their HR digital transformation with a comprehensive range of services. Advise to Outsource ! HR Path, Global Leader in HR solutions • ADVISE: We support our customers in the transformation of their HR function, through a redefinition of their HR organization and their HRIS digitalization, • IMPLEMENT: As a partner of the main editors of the market, we carry out technical and functional implementation projects of all HRIS solutions (SaaS or On-Premise), • OUTSOURCE : We support organizations at every stage of their HR and payroll outsourcing journey, helping them operate compliantly, efficiently, and at scale Our latest fundraising of 1 billion euros aims to accelerate our growth and international expansion. Our goal is to double our revenue within five years and become the world leader in HR digital transformation. YOUR MISSIONS As a Senior Oracle HCM Cloud Consultant, you will join the RUN team within our Cloud Service Center and act as a functional expert, playing a key lead and coach role for both consultants and clients. 1) AMS – Support & Continuous Improvement • Handle L3 topics: analysis, troubleshooting, resolution, workaround definition and follow-up until stabilization., • Drive service quality: SLAs, prioritization, KPIs, structured communication and risk management., • Organize and secure deployments: releases to production, fixes, regression testing, documentation and knowledge transfer., • Advise clients on adopting Oracle quarterly updates: impacts, trade-offs and business value. 2) Lead / Coach – Team Reference • Serve as a go-to person for consultants: coaching, support on complex cases and skills development., • Structure and maintain best practices: templates, guides, checklists, configuration/support standards and knowledge capitalization., • Contribute to the operating model: coaching junior consultants, workload management and arbitration/prioritization., • Help improve delivery methods (quality, industrialization, documentation, tooling). 3) Client Interface & Governance • Own the day-to-day relationship on your scope: steering, follow-up, action plans, expectation alignment., • Turn pain points into optimization opportunities: rationalization, securing operations, process simplification., • Collaborate with project teams (Build → Run transition, stabilization, hypercare). YOUR PROFILE • You have proven senior-level experience in HRIS AMS (Application Maintenance Services)., • You know Oracle HCM Cloud and have expertise in one or more areas: Core HR (mandatory), ORC, Performance, Learning, Compensation, and others (certifications are a plus, not required if you have strong hands-on experience)., • You demonstrate a reference/lead mindset: rigor, pedagogy, ability to structure, prioritize, and grow a team., • You are comfortable in a multi-stakeholder environment: operations, HR, IT, vendor/publisher, • Your level of English or/ and French is fluent WHAT WE OFFER • A highly stimulating and fulfilling work environment with international deveopment, • Rapid career growth with numerous opportunities for development (horizontal & vertical): international mobility, training, and certification, • A good work-life balance with remote working possibilities, • A good working atmosphere on a daily basis: quarterly team evenings, annual seminar, • We are Happy at Work certified and continue to listen to our employees. If you value a culture that respects diversity, individual courage, integrity, excellence and encourages team collaboration, HR Path is the place for you
