Sales Operations Associate
2 days ago
Santa Cruz de Tenerife
Sales Operations Associate GameChange Solar ( GCS ) is one of the fast-growing Clean Technology companies in the rapidly growing utility scale solar industry. We are a global company with offices across the globe and headquarters in Connecticut, USA. We have top quality solar tracker products that generate the most amount of energy, are the fastest to install, offering excellent value to the customers. With a team of experienced professionals and a commitment to quality, GameChange Solar is making a difference in the fight against climate change and helping to create a brighter, greener future for all. We are looking for a highly skilled and experienced Sales Operations Associate to join our dynamic team. As a Sales Operations Associate, you will play a crucial role in driving deals through the purchase order (PO) process, streamlining sales operations, and ensuring effective communication among various stakeholders. This is a key position that requires strong organizational, analytical, and leadership skills, as well as deep knowledge of 2B sales operations. While in depth knowledge of solar racking and trackers is not an initial requirement, it is expected that the candidate be ready to learn many of the basic functions and design elements related to the products in order to quickly and efficiently work with our internal teams as well as client requests. This is a prime opportunity to get started in a rapidly growing company, for someone looking to become an integral part of a global team. Responsibilities: • Review RFP data to identify pertinent project requirements, • Lead and oversee the purchase order (PO) process from initial deal negotiation to final execution., • Collaborate with the sales team, customers, and internal departments to ensure smooth and timely order processing., • Track and monitor PO status, ensuring all required documentation and approvals are obtained within specified deadlines., • Identify and address potential bottlenecks or issues in the PO process, implementing corrective measures as needed., • Handle any necessary administrative work including filing reports or presenting sales team with necessary documents, • Develop and implement strategies to enhance sales operations efficiency, accuracy, and effectiveness., • Identify opportunities for process improvement and automation, leveraging technology and tools to streamline sales operations workflows., • Monitor key performance indicators (KPIs) related to sales operations and provide regular reports and analysis to management., • Conduct training sessions to educate sales team members on sales operations processes, including PO management, documentation requirements, and CRM system usage., • Provide ongoing support and guidance to sales team members, addressing inquiries and issues related to sales operations., • Collect, analyze, and interpret sales data to identify trends, patterns, and opportunities for improvement., • Generate regular reports and dashboards on sales performance, PO status, and other relevant metrics., • Present findings and recommendations to management, contributing to strategic decision-making processes., • Acknowledge customers by promptly responding to emails, texts, and phone calls, • Answers phone calls from customers regarding deals and assist in resolving any issues as they arise, • Follow up with customers to make sure that they are satisfied with a particular product and services, • Follow up internally with engineering and production to ensure timely responses to clients, • Bachelor’s degree or equivalent work experience, • Significant experience in administrative/operational role supporting a 2B Sales/Business Development team, • Experience with CRM systems and excellent Excel skills, • Proficient in Microsoft Office Suite (Word, Excel, Outlook, and Access), • Excellent communication skills, both verbal and written, • Strong client service skills for 2B client., • Excellent time-management skills and the ability to prioritize tasks, • Excellent analytical and problem-solving skills, • Adaptable and eager to learn; self-starter who is willing to wear multiple hats to accomplish goals and can work independently w/o supervision once trained, • Team-oriented, • Someone who thinks outside the box and brings new ideas, • Thrives in a fast-paced environment, • Highly organized and detail-oriented, • Prior solar energy experience is a plus Salary: DOE Business Office professional attire when in office setting. PPE and GCS attire for onsite visits. Location: Madrid Office, Spain
