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En Etnia Barcelona en HQ necesitamos incorporar un/a Customer Service con nivel nativo de FRANCÉS en el Departamento de Customer Service ¿Cómo será tu día a día? Atender todas las llamadas entrantes tanto de los clientes como de la red de ventas. Procesar pedidos y garantías para ofrecer al cliente la mejor calidad en plazos de entrega. Gestionar quejas y reclamaciones para ofrecer al cliente la mejor solución en cada caso. Solucionar las incidencias de transporte para cumplir con los plazos establecidos. Asistir a otros departamentos para asegurar la buena comunicación con los representantes y clientes. Requisitos: Experiencia mínima previa de 2 años trabajando en un departamento de Customer Service. Francés nativo y nivel alto de castellano. Valoraremos positivamente conocimientos de SAP. Buscamos una persona resolutiva, metódica, con habilidades comunicativas, y acostumbrada a trabajar en entornos internacionales, con capacidad de trabajo en equipo y de adaptación a entornos dinámicos. Te ofrecemos: Incorporación a un grupo Internacional en pleno crecimiento. Integración en un entorno de trabajo joven, dinámico, creativo. Posibilidades de crecimiento y desarrollo profesional. Salario competitivo y beneficios sociales. En ETNIA estamos comprometidxs con la igualdad de oportunidades y apostamos por un entorno de trabajo diverso e inclusivo como motor para la creación de equipxs donde todxs puedan ser la mejor versión de sí mismxs.

Customer Service team to achieve service quality standards and client satisfaction. Support Customer Service in providing answers to external customers. You will work within an environment of globally harmonized processes, understanding key topics to guarantee optimal service to customers.

Conocimiento e interés por el mundo de la consultoría y entornos IT así como solida experiencia en venta de consultoría IT (servicios y proyectos, no solo licitaciones).

Comercialización de electrodomésticos de las marcas AEG y Electrolux en el canal mueblista (estudios de cocina). Experiencia previa en el canal mueblista, aunque sea con otra tipología de productos.

For COSCO SHIPPING Lines Spain we are looking for an experienced Export Customer Service Assistant (m/f/d) for our office in Barcelona or Valencia, Spain.

To increase our global expansion, expand our brand presence, we are looking for a Partner Account Manager – Catalunya (m/f/d) for 40 hours/week to start immediately or as soon as possible. This role will report directly to the Country Manager Iberia, LATAM, and Italy. This role is based in Catalunya and can be performed from our Barcelona office. Your Job • You will identify as well as continuously supervise and develop a network of regional sales partners and distributors in Catalunya., • You will oversee the onboarding process of new partners and build long-term, successful business relationships., • You will organize and coordinate both online and in-person training sessions for our partners, including product training, while ensuring the effective implementation of the Hornetsecurity Partner Program., • You will define and drive business plans with partners, closely monitoring their growth and ensuring continuous strategic and commercial development, • You will actively participate in industry events, fairs, and partner meetings, promoting our solutions and strengthening brand presence., • You will create accurate sales forecasts and define actionable strategies to ensure business targets in Spain are achieved., • Internally, you will collaborate closely with teams such as Sales, Marketing, and Product Management. Externally, you will act as a key point of contact, representing the company with professionalism and expertise., • You will regularly update our CRM system with the relevant partner and deal with information to ensure accurate tracking and reporting., • Valuable knowledge and existing relationships within Partners and MSSP in Catalunya will be considered a strong asset for this role. Your Profile • You have solid IT knowledge gained through your academic background, university studies, or an equivalent qualification—ideally in the field of cybersecurity or cloud services., • You have at least five years of professional experience in the IT sector and a strong understanding of complex IT solutions and business processes., • Experience with enterprise sales methodologies such as MEDDIC, SPIN Selling, Miller Heiman is highly valued, especially in complex Partners or end users environments involving multiple stakeholders., • You have relevant experience in dealing with sales partners and distributors in Catalunya and have been able to successfully develop partners strategically and economically., • You are an excellent communicator and interact confidently and professionally with partners and customers., • You are willing to travel frequently (up to 50% of business days) and enjoy presenting and promoting Hornetsecurity’s solutions during customer meetings, partner sessions, and negotiations, • You bring a winning personality and thrive in an international, fast-paced environment., • You have excellent communication skills and present yourself competently and confidently to partners and customers – both in Spanish, Catalan and English., • You are driven by your own achievements and pursue your quarterly goals with passion and accountability., • You are highly organized and know how to prioritize tasks to support the growth and success of the Hornetsecurity Group. Your Benefits • A dynamic and growing cybersecurity company with a strong market presence., • A competitive salary with a performance-based bonus structure., • Career development opportunities in a fast-paced, international environment., • Home-Office Option and flexible, trust-based working time., • Team events like Laser Tag, Escape Room or nights out together – let yourself be surprised., • Be-Active Bonus – we’ll keep you healthy with an allowance for your membership in fitness and sports clubs., • Unlimited contracts – we’re looking for hornets to grow long-term with us., • Referral Bonus: we pay 1500€ for each referral who is successfully hired by us!, • And, of course, the usual standards such as development opportunities, coffee, tea, soft drinks & fresh fruit, office dogs, no dress code and much more. Join us and be a key player in taking Hornetsecurity’s growth in Spain to the next level!

Hey, future Account Manager! We’re looking for an experienced and motivated Account Manager to join our French Business Team at Weekendesk in Barcelona. Ready to take on the challenge? Your Role at Weekendesk As a Account Manager, you’ll take ownership of a diverse portfolio of 200-250 hotel

Coordinate with shippers and truckers for the export of shipments.Process of shipment includes arranging for pick-up or inland transportation, booking and.Prepare document including bill of lading, invoicing, certificate of origin, export declaration.AES, and follow-up with tracking and tracing to f

In this position, one must create collaborative relationships across the sales, logistics, finance, and supply chain organizations to execute service levels as REVLON and our customers expect Customer service agents must follow the operational KPIs daily to analyze inefficiencies and put in place a

About the company At Nuitée, we are building the API backbone for the global travel industry. Founded in 2017, Nuitée is on a mission to transform a fragmented travel ecosystem with simple, scalable, and API-first infrastructure—think “Stripe for Travel.” By enabling seamless connectivity between hotels, OTAs, fintechs, super-apps, and businesses, some of which are entering the travel market for the first time, Nuitée empowers companies to deliver reliable travel products effortlessly. Our robust platform simplifies complex supplier networks, offering direct access to hotel inventory with better pricing, coverage, and technology. With teams across the globe, including hubs in London, New York, San Francisco, Palma de Mallorca and Casablanca, Nuitée has grown into a global infrastructure provider trusted by industry leaders like Hopper, Expedia, Priceline, Google, and Uber. Now backed by leading VCs and world-class investors, Nuitée is positioned to redefine the B2B travel market, streamline operations for hotels, and enable new applications through cutting-edge APIs. Nuitée is at the forefront of a revolution—delivering AI-powered, smarter, and more personalized travel experiences for a new era. About the Role: We are looking for a dedicated Customer Service Representative to join our team. The ideal candidate should be well-spoken with a professional demeanor and strong customer service and computer skills. Key Responsibilities: • Listening to customer concerns and providing information, answers, or responses., • Handling customer complaints and processing returns effectively., • Ensuring customer satisfaction, • Handle customer enquiries via the telephone and email by providing accurate information regarding products and product applications and process telephone orders accordingly., • Cross team collaboration Our Ideal Candidate: • An associate's or bachelor's degree, • 1 to 2 years experience in the same or similar role., • Spanish and English are mandatory (Spoken and Written), • Good data entry and typing skills., • Good IT skills, particularly in word, excel and including Microsoft office., • Excellent problem-solving and analytical skills., • Effective communication skills, both written and verbal. Why Nuitee? At Nuitée, we’re not just reimagining travel—we’re building the infrastructure to power it. • Massive Market Opportunity: We are tackling the $9.9tn travel industry, starting with the $75 billion B2B hotel market, a fragmented space filled with outdated systems, gatekeepers, and inefficiencies. Nuitée’s API-first platform is solving this, enabling businesses to access hotel inventory seamlessly and at scale., • World-Class Backing: Backed by Accel and visionary leaders across tech and travel—including Booking.com, Stripe, and Shopify—we’re equipped to scale our ambition globally., • Bootstrapped Resilience, Startup Agility: Having grown profitably for years without external funding, we combine operational discipline with the speed and innovation of a scaling startup., • Global Impact: Our infrastructure supports partners like Hopper, Google, and Uber and enables banks, fintechs, super-apps, and non-travel businesses to offer travel solutions for the first time.

Tucai Group is considered one of the leading manufacturers of flexible connection hoses and valves for gas, water, and fuel applications, with globally recognized certifications. The mission of the Customer Service role is to serve our national and international customers in their sales and after-sales activities and experience. THE ROLE Key responsibilities: • Insert customer orders in the ERP systems and manage order confirmations to customers., • Receive and respond to customer enquiries, emails and phone calls. Send invoices and shipment related documents. Send rappel reports to customers. Send samples, commercial documents, catalogues, etc., • Receive customer claims and insert them in the internal app. Transfer and manage with involved departments all information from customers and send back information to customers regarding the status of related claims. Manage credit and replacements., • Carry out the internal processes to ship orders to customers: send internal order to logistic dpt. when goods are produced and ready to be shipped. Work as a team and coordinate with our international plants., • Create and maintain updated customer files in ERP system, keep customer data permanently updated (customer contacts, shipping address, price list). Follow internal procedure to open new customers (Financial approval process and risk assignment), • Insert sales forecast received from customers into ERP system., • Negotiate with customers in case of incidents or needs. WE ARE LOOKING FOR A CANDIDATE WITH: • Middle degree in technical, economics, or any related field., • A minimum of 5 years’ experience in Customer Service within an international company., • Experience with EDI and/or Microsoft 365 or similar. Good command of Ms.Office., • Fluent English is a must for daily communication. French or another European language is a plus., • Willing to travel occasionally., • The role is for a very committed person with high standards of quality, a dynamic personality and a strong customer orientation., • Due to limited public transportation options, applicants must have a car. WHAT CAN WE OFFER YOU? • Full-time and permanent contract, • Flexible hours (7:30/9:15 to 16:30/18:30), short days on Fridays and in August., • You can work from home 1 or 2 days per week depending on your tasks and schedule., • Food vaucher and flexible benefits., • Salary according to experience and profile.

Synvert ClearPeaks is a specialist consulting firm delivering services and solutions in "Everything Data" - Business Intelligence, Advanced Analytics, Big Data & Cloud, and Web & Mobile Applications. We are part of a strategic alliance with synvert, a group of six successful full-service Data & Analytics (D&A) consulting firms, with a clear goal to become one of EMEA's largest D&A consulting companies. Our services are based on the latest market-leading enterprise technology platforms, and delivered by a dynamic team of expert consultants. Our strength lies in our ability to efficiently deliver customer insight and value, gained through our decades of experience with real-world challenges. The Role We are seeking a strategic and relationship-driven Account Manager to join our growing team. This role focuses on nurturing and expanding relationships with existing clients, ensuring consistent value delivery and long-term partnership success. You will own account planning and execution, identifying growth opportunities, mitigating risks, and ensuring client satisfaction. This is an ideal role for someone with a strong customer focus and a track record of expanding business within an existing client base. Responsibilities Serve as the main point of contact for a portfolio of key clients Develop and execute strategic account plans aligned with customer needs and company objectives Generate cross-sell and upsell opportunities to grow account revenue Collaborate with internal teams (Delivery, Marketing, Operations) to ensure quality of service and maintain high levels of client satisfaction and retention Identify innovation and potential offerings and accelerators within your portfolio of customers Track and report on account performance metrics and identify potential risks and proactively implement mitigation strategies Requirements Proven experience as an Account Manager in a Data & analytics consulting or professional services company Deep understanding—and preferably hands-on experience—with data analytics, data platforms, cloud architecture, and business intelligence tools Demonstrated ability to develop and execute strategic account plans Strong interpersonal, negotiation, and communication skills Commercial acumen and ability to identify growth opportunities in large enterprises Customer-first mindset and results-driven approach Our offer to you! Be part of an international and talented team, enjoying an excellent work environment where people are passionate about what they do Attractive salary according to experience and knowledge provided Flexible working schedule

Omega CRM Consulting is looking for a Agency Management Specialist that would like to collaborate with one of the top global pharmaceutical companies. We are looking for an Agency Management Specialist to join our team and support the implementation, compliance, and performance monitoring of our Agency Management Program. This role will ensure agencies meet expectations in alignment with company processes and financial requirements, while fostering collaboration with internal and external stakeholders. Key Responsibilities 1. Onboarding & Processes • Act as the main Point of Contact for daily operational support of agencies., • Coordinate and provide agencies with all necessary onboarding information to ensure compliance with Boehringer requirements., • Support the setup of new agencies for future launches and ensure SLA compliance., • Collaborate with internal stakeholders (Marketing, Medical, Sourcing, etc.) to confirm processes are implemented and followed., • Training & Compliance, • Ensure agencies’ training compliance, maintaining and updating training curricula., • Act as a point of contact for sharing new training needs with agencies., • Analyze and report on services provided by agencies and new functionalities of the system., • Serve as System Owner and coordinate with Global Capability Owners for future improvements. 3. Performance Management • Ensure agencies deliver as agreed in their Service Level Agreements (SLAs)., • Monitor metrics and prepare Business Review Meetings with stakeholders., • Interpret and communicate performance analysis and results to the organization., • Financial Management, • Support the rollout of new finance systems, ensuring continuous improvement and vendor relationship management., • Manage implementation phases: agency selection, onboarding, monitoring, and adoption of finance systems., • Mandatory: Experience working with or within agencies, preferably as an Account Executive or in a similar client-facing role., • 3–5 years of experience in Agency Management, Vendor Management, or Procurement roles., • Proven track record in project management and implementation of new systems/processes., • Experience in training compliance, SLA management, and performance monitoring., • Background in financial management processes is a plus., • Previous exposure to global or matrix organizations preferred., • Strong communication skills and ability to manage internal/external stakeholders., • Customer-oriented and empathetic approach., • Ability to interpret and report on data, metrics, and financial analyses., • Strong team collaboration and cross-functional leadership., • Skills in change management and driving adoption of new systems., • Permanent contract., • Flexible Schedule. We make it easy. Balance your professional and personal life., • Trainings & Certifications. Improve your skills and get the official certificate from our main partners., • Home Office., • Flexible retribution (public transport ticket, Ticket restaurant, ...)., • Health insurance. Omega CRM, a Merkle Company, is a global digital company specialising in accelerating the Business Experience (BX) of our clients through customer-centric solutions, technology, and data – all enhanced by AI. Together with Merkle, we form the largest Customer Experience Management (CXM) agency in Spain, and as part of the dentsu group, we offer end-to-end solutions that integrate media, creativity, content, technology, and strategy to deliver real business impact. With over 23 years of experience, a team of 580+ professionals from 24 nationalities, and 2,500+ certifications, Omega CRM is a recognised leader in the Salesforce ecosystem in Spain. We operate across key industries including Retail, Healthcare, Pharma, Real Estate, Education, and Non-Profit, delivering omnichannel experiences in Customer Service, eCommerce, Marketing, and Analytics. Client satisfaction is at our core (rating: 4.9/5), and we’ve been recognised with awards such as Salesforce Partner of the Year FY23 and Most Innovative Project (Iberia). At Omega CRM, we believe in growth through people – guided by our values: #Talent, #Flexibility, #Commitment, and #Innovation. We grow #Together.

To increase our global expansion, expand our brand presence, we are looking for a Partner Account Manager – Catalunya (m/f/d) for 40 hours/week to start immediately or as soon as possible. This role will report directly to the Country Manager Iberia, LATAM, and Italy. This role is based in Catalunya and can be performed from our Barcelona office. Your Job • You will identify as well as continuously supervise and develop a network of regional sales partners and distributors in Catalunya ., • You will oversee the onboarding process of new partners and build long-term, successful business relationships., • You will organize and coordinate both online and in-person training sessions for our partners, including product training, while ensuring the effective implementation of the Hornetsecurity Partner Program., • You will define and drive business plans with partners , closely monitoring their growth and ensuring continuous strategic and commercial development, • You will actively participate in industry events, fairs, and partner meetings, promoting our solutions and strengthening brand presence., • You will create accurate sales forecasts and define actionable strategies to ensure business targets in Spain are achieved., • Internally, you will collaborate closely with teams such as Sales, Marketing, and Product Management. Externally, you will act as a key point of contact, representing the company with professionalism and expertise., • You will regularly update our CRM system with the relevant partner and deal with information to ensure accurate tracking and reporting., • You have solid IT knowledge gained through your academic background, university studies, or an equivalent qualification—ideally in the field of cybersecurity or cloud services., • You have at least five years of professional experience in the IT sector and a strong understanding of complex IT solutions and business processes., • Experience with enterprise sales methodologies such as MEDDIC, SPIN Selling, Miller Heiman is highly valued, especially in complex Partners or end users environments involving multiple stakeholders., • You have relevant experience in dealing with sales partners and distributors in Catalunya and have been able to successfully develop partners strategically and economically., • You are an excellent communicator and interact confidently and professionally with partners and customers., • You are willing to travel frequently (up to 50% of business days) and enjoy presenting and promoting Hornetsecurity’s solutions during customer meetings, partner sessions, and negotiations, • You bring a winning personality and thrive in an international, fast-paced environment., • You have excellent communication skills and present yourself competently and confidently to partners and customers – both in Spanish, Catalan and English ., • You are driven by your own achievements and pursue your quarterly goals with passion and accountability., • A dynamic and growing cybersecurity company with a strong market presence., • A competitive salary with a performance-based bonus structure., • Career development opportunities in a fast-paced, international environment., • Home-Office Option and flexible, trust-based working time ., • Team events like Laser Tag, Escape Room or nights out together – let yourself be surprised., • Be-Active Bonus – we’ll keep you healthy with an allowance for your membership in fitness and sports clubs., • Unlimited contracts – we’re looking for hornets to grow long-term with us., • Referral Bonus : we pay 1500€ for each referral who is successfully hired by us!

JOB DESCRIPTION: • Become a Hero: Provide essential support via phone, email, or chat, ensuring users have the best experience., • Tech-Savvy Superhero: Provide assistance to customers, ensuring they never miss out on any service experience., • Empathetic Professional: Resolve customer complaints with a smile, fostering satisfaction and trust., • Frontline Support for All: Assist both B2B and B2C clients as the first point of contact. OUR REQUIREMENTS: • Team Player with a Sense of Humor: Collaborate effectively with a passion for technology and creativity., • Customer-Centric Mindset: Prioritize the customer experience in every interaction., • Language Maestro: Fluent in Danish (C1) and proficient in English (B2)., • Administrative & Tech Proficiency: Possess strong administrative and technical skills. WE OFFER: • Salary: 11.000 PLN gross monthly,, • Relocation Support: We offer a relocation package to assist you in moving to Warsaw smoothly and effortlessly - flight tickets and 3 weeks of accommodation,, • Equal opportunities for all, regardless of age, gender, and other factors. Everyone is held to the same standards of knowledge,, • We Care About You: Social benefits package, MyBenefit cafeteria, private medical care, and life insurance., • Skill Development: Gain new skills through comprehensive training programs., • Career Path: Enjoy rapid advancement and professional growth in a dynamic environment., • Global Work Environment: Connect with colleagues from around the world, broadening your cultural horizons.

Full-time, permanent contract after 12 months.Up to 500 for flight + assistance in finding accommodation.Cross Border Talents is hiring an Account Manager to join an international team in Málaga, supporting one of the worlds leading financial services brands.This is a client-facing role focused on

We are seeking a motivated and customer-oriented individual to join our team as a Spanish-speaking Customer Delight Representative in Lisbon, Portugal.

Are you passionate about customer service and fluent in French? As a Customer Service Representative, you'll be the main point of contact for incoming customer inquiries and will ensure users get the support they need.This is an opportunity to work hands-on in a fast-paced environment with cutting-e

We are seeking a motivated and customer-oriented individual to join our team as a Spanish-speaking Customer Delight Representative in Lisbon, Portugal.You will play a crucial role in ensuring a seamless and positive experience for our Spanish-speaking customers.You will be responsible for addressing

Join our team of passionate customer-centric individuals with a track record of achievement in providing exceptional service to customers in Denmark.Strong preference for candidates based in Barcelona, Spain; willing to consider candidates able to relocate to Barcelona.Native / Fluent in Danish (ver

Are you passionate about customer service and fluent in French? As a Customer Service Representative, you'll be the main point of contact for incoming customer inquiries and will ensure users get the support they need. Customer Focus: Strong listening skills and a proactive approach to solving custo

Sicherstellung der Kundenzufriedenheit und ggf. Wenn du kommunikativ bist und gerne Menschen hilfst, ist dies die perfekte Gelegenheit, um deine Karriere im Kundenservice zu starten oder auszubauen und das bei mediterranem Flair!. Dokumentation der Kundeninteraktionen im internen System.

David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a Danish speaking Customer Service Representative for their Barcelona office.

Are you ready to step into a rewarding sales role where your drive and relationship-building skills translate into real business impact? Join a forward-thinking team in lively Barcelona that empowers you to grow your career and deliver outstanding results in the dynamic SMB market. Comprehensive, fu

Freelance Email Customer Support for Korean Speakers. Are you looking for a fully remote and flexible job? We are hiring freelance email customer support agents for international companies. Freelancer status with the ability to issue invoices.

David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a Hungarian and Romanian speaking Customer Service Representative for their Barcelona office.Position: Customer Service Representative.Handle incoming customer inquiries (via phone, email, chat,

Availability: Able to work both from the office and remotely (within 100km from the office).

Thinking about moving abroad? Take a look at Barcelona! Barcelona is a city where there is lots to do and experience.When moving there you will be able to visit a good number of museums, the Barcelona Cathedral and the Sagrada Familia.You can experience the culture and maybe even learn Catalan or Sp

Advanced IT knowledge in areas such as signal path connectivity, wireless networking, and audiovisual products. If you're ready to take the next step in your career and join a company that values your contributions, we want to hear from you!.

Are you fluent in Italian and passionate about delivering excellent customer service? As a Customer Service Representative, you'll play a vital role in ensuring our customers receive prompt and effective support for their inquiries. Language Proficiency: C2 or fluent in Italian, with a solid command

Position: Customer Support Agent.Employment type: fixed term (6 months) with possibility of extension / permanent contract.Provide responsive and professional support to business customers across communication platforms (Phone, Email, Chat).Assist clients with account-related queries, including iden

Are you looking for a fully remote and flexible job? We are hiring freelance email customer support agents for international companies.

Oficinas modernas con espacios de descanso y excelente ambiente laboral. Buenas habilidades de comunicación, trato interpersonal y resolución de problemas. Oportunidades de desarrollo profesional.

Buenas habilidades de comunicación, trato interpersonal y resolución de problemas. Oportunidades de desarrollo profesional. Oficinas modernas con espacios de descanso y excelente ambiente laboral.

Desde Talent Brand, seleccionamos para nuestro cliente, empresa de referencia en el sector fitness, en constante crecimiento y comprometida con ofrecer productos y servicios de calidad a nivel internacional, ubicada en Sant Just Desvern.CUSTOMER SERVICE SUPPORT - SECTOR FITNESS.Coordinación y gest

Oficinas modernas con espacios de descanso y excelente ambiente laboral. Buenas habilidades de comunicación, trato interpersonal y resolución de problemas. Oportunidades de desarrollo profesional.

Oportunidades de desarrollo profesional. Oficinas modernas con espacios de descanso y excelente ambiente laboral. Buenas habilidades de comunicación, trato interpersonal y resolución de problemas.

At Revlon , we’re passionate about all things beauty and inspiring women to ‘Live Boldly’. Since the launch of the first opaque nail enamel in 1932, Revlon has provided our consumers with high-quality products that deliver sophisticated glamour. Today, Revlon's diversified portfolio of brands is sold in more than 150 countries worldwide. It includes some of the world’s most iconic and desired brands in color cosmetics, skincare, hair care, hair color, and fragrances. At Revlon , we are equally passionate about our team! We celebrate success, invest in health and wellbeing initiatives, and support professional development programs designed to unlock potential. POSITION OVERVIEW This position is responsible for executing the Order to Delivery Process, which supports the sales department and serves as the primary point of contact for our customers regarding service level performance. In this position, one must create collaborative relationships across the sales, logistics, finance, and supply chain organizations to execute service levels as REVLON and our customers expect Customer service agents must follow the operational KPIs daily to analyze inefficiencies and put in place actions to resolve them, always striving for excellence in our service level. ESSENTIAL DUTIES & RESPONSIBILITIES Manage customer service activities to ensure excellent service: Create/monitor Sales order fulfillment to ensure order accuracy and forecast alignment. Follow up on order status, delivery, pick & pack, invoice, and documentation. Solve issues related to orders from Order Entry to Invoice and cash collection. Provide information to customers (both external and internal) regarding OTB processes and their status. Work closely with Supply Planning, Distribution, and Finance to achieve objectives and plans. Support Sales & Marketing in achieving sales plans, keeping information up to date, and sharing and validating data. Coordinate databases (customer and material master, etc.) are accurate to avoid complaints, returns, and credits due to incorrect data. Support customer requests and act as a central point of contact for any questions. Participate and engage in continuous improvement efforts to drive order process quality and efficiency. Education & Experience: Bachelor’s Degree preferably in business/ or supply chain management, plus 3 -5 years’ experience Customer service knowledge Skills in Microsoft Office. SAP knowledge of the SD module, or JDE Fluent in the English language (C1) Skills: Strong analytical capability and attention to detail Willingness to work complex tasks through to completion Ability to collaborate with other departments to reach a common goal Strong understanding of Supply Chain principles Desire to learn and grow in the position and company English working proficiency required. Other European languages will be considered as an asset. Ability to work in conditions that include multiple and sometimes conflicting priorities in tight deadlines

Omya is a leading global producer of industrial minerals mainly derived from calcium carbonate, dolomite, and perlite - and a worldwide distributor of specialty chemicals. Founded in 1884 in Switzerland, Omya has a global presence extending to more than 160 locations in over 50 countries with 9,000 employees. As a Customer Service Support , you will play a key role in supporting the local Customer Service team to achieve service quality standards and client satisfaction. This position requires performing tasks to the required standards in accordance with existing procedures and in a timely manner. You will work within an environment of globally harmonized processes, understanding key topics to guarantee optimal service to customers. MAIN RESPONSIBILITIES: • Transactional Services: Process returns, credits, and debits in SAP in accordance with existing procedures., • Internal Requests: Support Customer Service with general administrative tasks to facilitate efficient task execution., • Customer Requests and Complaints: Monitor the resolution of customer problems and/or complaints resulting from incorrect pricing, non-conforming products, and other related issues., • Close complaints in Salesforce in accordance with existing procedures., • Follow up on all customer service inquiries., • Support Customer Service in providing answers to external customers., • Documents for Customers: Provide and send the following documents to external customers:, • Certificate of Analysis, MSDS, Product data sheets, etc., • Special questionnaires (Master data, environmental info, bank details, other supplier info, etc.), • Create and follow up on QSHE SF tickets and Regulatory Affairs Salesforce tickets., • Cover colleagues during absences to maintain the Customer Service level., • Maintain safe working conditions and practices to achieve a zero lost-time injury record within the area of responsibility., • 1 to 3 years of prior experience in customer service, accounts payable, or order entry., • Experience in export transportation or international business in the industrial chemical market is preferred., • Excellent organizational and interpersonal skills., • Detail-oriented and accuracy-driven personality., • Working knowledge of BPCS or SAP/Salesforce is a plus., • 50% Hybrid Work Model: Flexibility to work from home and in the office according to company policy, promoting a healthy work-life balance., • Ticket Restaurant: Daily meal allowance to support your well-being., • Flexible retribution: Kindergarten & Transport benefits., • 30 Labor Days of Holidays: Ample time off to relax and recharge., • Language Lessons: Access to language lessons to support personal and professional growth., • Medical Insurance: 60% company-subsidized medical insurance for employees, with the option to extend coverage to family members at a competitive rate., • Open and Modern Office Environment: Work in a collaborative, innovative, and comfortable space designed for your success.

U. is a family company dedicated to the commercialization and distribution of essential oils and aromatic chemicals. The headquarters of our company are located in El Prat de Llobregat (Barcelona) and has large facilities with more than 19,000 m2 distributed in offices, laboratory and warehouse. We have a global presence in the 5 continents. Reporting to the Customer Service Manager, you will ensure Lluch's service level by acting as a liaison between the organization and the assigned customer portfolio in accordance with the company's commercial and development strategies. Customer representative in the organization: intermediary service between customers and other departments of the company. Providing a high level of service by answering customer queries via e-mail and telephone Creation of commercial offers in the system according to customer requirements Receipt, management and registration of sales orders in SAP: creation, confirmation, tracking and stock updates within the order until shipment Stock control: analysis and control of incoming stock in the warehouse giving the correct date and allocation in the open orders Support and resolution of customer complaints, incidents and returns. Maintain and update customer database in SAP. And technical documentation (TDS, SDS, COA, Halal, Kosher...). Comply with both general and position-specific policies and procedures, as well as ensure the completion of all tasks within scope to facilitate the achievement of company objectives. Advanced knowledge of the Office package Knowledge of SAP Spanish: Bilingual English: Advanced Second European language (French, German or Italian) at an advanced level, preferable

Desde Chemical Solutions and Monitoring (CSM) , división especializada en la gestión integral y optimización de productos químicos para tratamiento de agua, nos encontramos en la búsqueda de un/a Account Manager en Tarragona.

MediaMarktSaturn has chosen Barcelona as the main Hub for their Digital Consultation Services . As Europe’s leading consumer electronics retailer, MediaMarktSaturn partners with the world’s top tech brands to bring customers the latest and most innovative solutions. This is your opportunity to join a brand-new international team, help shape a growing business unit, and deliver cutting-edge support to customers through modern digital tools! Languages Required: Excellent command of Dutch Professional level of English Other languages are considered a plus Main Responsibilities : Communicate with customers via chat, video, and co-browsing tools Understand customer needs and recommend the ideal product through tailored solutions and expert advice Support customers with the initial setup and discovery of their new devices Identify opportunities for cross-selling and up-selling to maximize customer value Share responsibility for project KPIs through reporting and analysis Continuously develop your skills and contribute to training materials for the team Core Skills : Passionate about Tech and Consumer Electronics (Entertainment and Audio/Video Electronics, IT and Computing Devices, Mobile Devices, Smart Home Solutions etc.) Previous Sales experience in Retail or Direct Sales (Consumer Electronics industry is a plus) Comfortable with digital communication tools and video calls Ability to build trust and connect with customers in a clear, empathetic, and professional way Willingness to work five days per week, from 10:00 to 19:00 (including Saturdays). What's on Offer : ~ Competitive Salary of EUR 25,000-30,000 OTE ~ Permanent contract ~ Hybrid working model: 3–4 days per week working from home ~ Birthday off ~10% discount on all the company’s products ~ Private gym, game room, physiotherapist and nutritionist in the office ~ Languages Courses ~ Medical insurance ~ Parking in the office Our Recruitment process : Step 1: Interview with our Recruiter to learn more about you Step 2: Video Interview with the Team Managers Step 3: Final Interview with the HR Manager

We are Applus+ Laboratories, the division of the Applus+ Group that provides testing, certification, and product development engineering services.In the IT & CYBERSECURITY laboratory, we are accredited to carry out cybersecurity evaluations on products under private certification schemes.We help suppliers around the world with cybersecurity evaluations in sectors such as payment, identification, network equipment, mobile, automotive, and industrial systems, among others.We are looking for a highly motivated Junior/Mid Account Manager , passionate about cybersecurity, and possessing excellent communication skills to join our team. In this role, you will be responsible for driving our business by identifying and acquiring new clients interested in our cybersecurity certification services.Responsibilities:Prospect and develop a portfolio of potential clients interested in our cybersecurity certification services.Understand client needs and offer appropriate solutions that meet their digital security requirements.Collaborate with the internal team to create technical and commercial proposals that reflect the benefits and value of our certification solutions.Maintain proactive communication with clients throughout the sales cycle and ensure an excellent customer experience.Participate in industry events and fairs to promote our services and expand our network of contacts.Requirements:Diploma or Bachelor's degree in Business Administration, Telecommunications Engineering or a technical field 2 years of experience in IT sales or cybersecurity.Excellent oral and written communication skills in English.Passion for cybersecurity and a desire to learn and grow in the field of certification.Ability to build strong relationships with clients and understand their specific needs.Proactive and results-oriented mindset, with the ability to work independently and in a team.We Offer:Full-time positionOpportunity to work in an exciting, constantly growing industry and professional development.Collaborative work environment and highly motivated team.Attractive compensation package and commissions based on achieved results.Flexible compensation plan (medical insurance, transportation, daycare, meal vouchers).Are you passionate about cybersecurity? Do you want to be part of a team of experts? This is your company!Applus+ Laboratories is an equal opportunity employer. We commit to treating all applicants equally based on their abilities, achievements, and experience regardless of their race, nationality, gender, age, disability, sexual orientation, gender identity, or any other classification protected by law.

En MTG () somos líderes en diseño y fabricación de elementos de desgaste para maquinaria de movimiento de tierras. Con más de 65 años de trayectoria , exportamos a más de 60 países y el 95% de nuestras ventas están respaldadas por patentes propias . Para reforzar nuestro equipo, buscamos un/a Export Customer Service & Order Management Specialist que garantice una gestión ágil y eficiente de pedidos, consultas y reclamaciones. ¿Cuál será tu misión? Serás responsable de gestionar el ciclo completo de los pedidos , actuando como interlocutor/a único/a entre MTG y sus clientes para todos los aspectos relacionados con la gestión administrativa comercial: consultas, reclamaciones, tramitación y seguimiento de pedidos y expediciones. Tus principales responsabilidades incluirán: Completar el ciclo de los pedidos de venta hasta la facturación en el ERP, incluyendo la documentación que fuera necesaria para aduanas o para el cobro del cliente. Coordinar el transporte y la logística, garantizando entregas puntuales y documentación precisa. Resolver consultas y reclamaciones con un enfoque orientado al cliente y a la mejora continua. Mantener actualizada la base de datos de los clientes y gestionar los plazos de entrega. Supervisar el proceso de cobro de facturas y gestionar riesgos comerciales con la aseguradora. Lo que buscamos en ti: Experiencia mínima de 2-3 años en atención al cliente, gestión de pedidos o logística en un entorno internacional. Formación universitaria en Empresariales o áreas afines. IMPRESCINDIBLE inglés y alemán hablado y escrito correctamente. Valorable francés. Valorable conocimiento de SAP y experiencia en comercio exterior. Qué ofrecemos: Contrato indefinido Ubicación: Barcelona (distrito 22@, Poblenou). Jornada partida en horario flexible de lunes a jueves e intensiva los viernes. Salario bruto anual entre 32.000 y 35.000€

Manage partners proactively, providing a timely response and resolution to incoming queries via telephone.Drive sales opportunities to meet sales quota and targets.Reviewing level of client satisfaction and escalating issues when.Maintain an accurate pipeline of incoming deals and track their progre

Are you fluent in Italian and passionate about delivering excellent customer service? As a Customer Service Representative, you'll play a vital role in ensuring our customers receive prompt and effective support for their inquiries.This position offers a fantastic opportunity to work in a dynamic en

Elaborar y revisar documentación de exportación (facturas, packing lists, certificados).

Thinking about moving abroad? Take a look at Barcelona where there is a lot to do and experience.You will be able to visit a good number of museums, the Barcelona Cathedral and the Sagrada Familia.You can experience the culture and maybe even learn Catalan or Spanish.All of this is possible while w