Join Our Greece Team: Customer Support Agent role forEnglish Speakers
2 months ago
Madrid
IMPORTANT: Only apply if you meet one of the following conditions: * You hold EU citizenship * You possess a Full-purpose or Specific-purpose Work Permit Card for Greece * You have a Certificate of Protection (refugee status) Location: Athens, Thessaloniki, or Chania, Greece (On-site or Remote - Relocation included) Language Requirements: Advanced English (C1+) Contract Type: Full-time Relocation Support: Flight ticket, 2-week hotel accommodation, airport pickup, and real estate assistance Ready to start a new chapter in both your career and personal life? This is your chance to join a global leader in telecommunications while enjoying the incredible lifestyle Greece offers. Why Greece? Why This Role? Picture yourself finishing your workday with a sunset over the Aegean Sea, exploring ancient ruins on weekends, or enjoying world-famous Greek cuisine after hours. With more than 3,000 islands, a mild climate, and a lower cost of living, Greece offers the perfect balance of professional development and personal wellbeing. You will join an international team, working on impactful customer service projects for well-known global brands. As a Customer Service Representative, you will: * Act as the first point of contact for customers * Handle queries via phone, email, or chat * Resolve issues related to products, orders, accounts, or technical concerns * Adapt quickly to new tools and processes * Work collaboratively with team leaders and quality teams to improve customer satisfaction * Contribute to a positive and inclusive team environment What Were Looking For: * Fluency in English (B2 level or higher) * Strong communication and interpersonal skills * Customer-focused mindset with good problem-solving abilities * Willingness to relocate to Greece (relocation support provided) * For some projects: Technical knowledge or B2B cloud experience * For specific roles: Minimum age of 21 Whats Offered: * Full-time employment with competitive salary * Private health insurance * Paid training and continuous learning opportunities * Clear career progression paths * Remote work option available for certain roles * Vibrant, multicultural work environment Please note: Details about the client, project, and exact compensation will be shared during the recruitment process.