TOD ́S Group - Ortega y Gasset - Assistant Store Manager
1 month ago
Madrid
Mission: assist the store manager in the commercial development of the store, respect for brand image and customer experience within the store. Main activities: Develop the store sales turnover: • Implement TOD'S sales policy within the store: :, • Setting of sales objectives and periodic analysis of the results achieved, • Implementation of the selling ceremony in accordance with the Brand guidelines, • Highlighting of the store's products in accordance with the brand's visual policy and in collaboration with the visual merchandising department, • Set up CRM actions in order to develop the customer database, • Coordinate Trade marketing events, • Analyze sales reports and customer feedback, • Propose action plans in order to exceed the set objectives and increase sales turnover, • Check invoicing and compliance with in the collection procedures, • Participate in the organization of the activity of the store: planning, determine collective and individual actions, • Support and organize communication to store staff: lead daily briefings and other meetings, set and monitor individual goals, identify areas for improvement, • Participate in the integration of new employees: training in processes and procedures, various trainings, etc., • Ensure that the store is perfectly displayed while respecting the visual identity of the Brand and the company’s commercial policy, • Ensure compliance with customer service guidelines: post-sales service management, customer requests, etc Experience • 3/4 years store experience, • Management, • Result orientation (mastery of different KPIs), • Client oriented, • Organization, responsiveness and adaptability, • Written and oral communication, • Knowledge / sensibility of the world of luxury and fashion, and in particular of shoes TOD’S Group promotes the values of inclusion and full equality between persons at all stages of an employment relationship. Therefore, in line with the principles of our Code of Ethics and the Policy for the Protection of Diversity, Equity and Inclusion, all qualified applicants will be considered, regardless of their gender, age, nationality, culture, religious belief and sexual orientation.