Sales Development Representative (Outbound) - Italian Market
8 days ago
Barcelona
Who We Are Spoki is a Conversational Platform that helps companies build authentic relationships with their customers through WhatsApp and Artificial Intelligence. We believe in the value of genuine connections and provide tools that enable marketing, sales, and customer care teams to communicate in a direct, effective, and personal way. Our culture is built on four key principles: an unwavering passion for what we do, putting customer success first, working as a united and collaborative team, and approaching challenges with an entrepreneurial and results-driven mindset. Your Role As an Outbound SDR, you’ll be responsible for building pipeline through proactive outreach. You’ll identify the right companies, engage key decision-makers, create interest, and set high-quality meetings for our Account Executives. What you’ll do Outbound prospecting: build target lists, identify ideal customers (ICP), and generate new opportunities through cold outreach. Cold calling & messaging: run high-volume, high-quality outreach via phone, email, LinkedIn, and sequences—testing angles and improving over time. Research & personalization: understand the prospect’s context (industry, pain points, tech stack, goals) and tailor your approach accordingly. Discovery & qualification: qualify prospects using structured frameworks (e.g., BANT) to assess fit, need, urgency, and potential. Meeting setting & handoff: book strong meetings for AEs with clear notes, pain points, current setup, and next steps. Pipeline discipline: maintain accurate data in HubSpot (or equivalent), logging activities and keeping the funnel clean. Cross-functional collaboration: partner with Sales,Marketing, and Operations to refine ICP, messaging, sequences, and campaign learnings. Performance & optimization: track KPIs (activity, connect rate, reply rate, meeting rate, SQL rate) and continuously iterate. What we’re looking for Experience: 1–2 years in SDR/BDR or sales roles (ideally SaaS or digital). Outbound DNA: proven ability (or strong willingness) to prospect, handle rejection, and consistently create opportunities. Languages: native-level Italian + professional English. Location: based in Barcelona, available to work on-site. Strong communication: concise, persuasive, and confident—especially on the phone. Coachability & mindset: open to feedback, eager to learn, and driven by measurable outcomes. Organization: ability to manage sequences, follow-ups, and pipeline with structure and discipline. Resilience: comfortable in a fast-paced startup environment where persistence wins. Tech & tools (nice to have) HubSpot (or Salesforce), calling tools (Aircall or similar), sequencing/automation tools (Apollo, Lemlist, etc.). Familiarity with ICP, lead scoring, pipeline, MQL/SQL, and outbound metrics. Bonus points Experience selling to e-commerce / retail / customer care / marketing & CRM teams. Interest or knowledge in WhatsApp Business / conversational marketing / automation. Experience running structured experiments (A/B tests on sequences, scripts, positioning). What we offer Be part of building a cutting-edge Conversational Commerce platform poised for global expansion. Competitive compensation Work with an international, passionate, supportive, and talented team dedicated to excellence. The latest Apple MacBook Pro and all necessary tools. Career Levels: continuous growth with clear key points to help you design your personal and professional development in the direction you desire Permanent, full-time contract. Regular team-building events and celebrations. Access to cutting-edge technologies and resources to stay at the forefront of engineering and innovation.