Client Advisor
hace 6 días
Sant Francesc de Formentera
Client Advisor – Full Time | Manebí Store Formentera Manebí embodies the spirit of an endless summer: a spontaneous and carefree mood brought to life through our collections. From our iconic espadrilles—designed in Italy and handcrafted in Spain—to a complete range of easy-chic apparel and accessories, Manebí celebrates an authentic, sustainable Mediterranean style. Our collections, created using high-quality and ethically sourced materials, are designed to stand the test of time and accompany those who love to travel, embrace the sun, and live a cosmopolitan lifestyle. For our store in Formentera, we are currently looking for a Full-Time Client Advisor. Mission The Client Advisor guides customers into the Manebí world, sharing the brand’s heritage, values, and distinctive style. The role is dedicated to creating a complete and personalized look for each client, capturing their aspirations and enhancing their individuality. This position is crucial in ensuring high levels of customer satisfaction through excellent service and long-lasting relationships. Key Responsibilities • Welcome and assist customers throughout the entire purchasing journey, guiding them in selecting the products that best suit their needs. • Actively drive sales through up-selling and cross-selling, contributing to the store’s sales targets. • Build and nurture positive customer relationships, making clients part of the Manebí Experience, also through digital tools and omnichannel communication. • Manage daily store operations: replenishment, visual merchandising, opening/closing procedures, and inventory management. • Ensure compliance with brand standards, GDPR regulations, and workplace safety policies. • Effectively use digital tools to enhance processes and the overall customer experience. Requirements • 1–3 years of previous experience in Retail or Luxury, preferably in a similar role. • Excellent knowledge of Spanish and English; Italian will be considered a plus. • Strong aptitude for clienteling and teamwork. • Problem-solving skills, adaptability, and flexibility with working hours. • Passion for fashion and awareness of market trends (both online and offline). • Excellent communication, interpersonal, and presentation skills. Location & Working Hours The position is on-site at our Formentera store. Please note that company accommodation is provided.
