Global Technical Support Technician
hace 2 días
Viana
Trina Tracker, a global leader tracker solutions provider and business unit of Trina Solar is looking for talented multi-cultural professionals to participate in its international growth. Trina Tracker is positioned among the 5 top global tracker companies with projects deployed in more than 40 countries. Pioneers in R+D+I, we design trackers solutions focused to obtain maximum energy yield at a minimum cost. As Trina Solar Tracker continues to expand its capacity, improves its technology and enters new markets, Trina Solar Tracker is always looking for people who are hard-working and passionate about solar energy. From research and development to sales and marketing to manufacturing, Trina Solar Trackers looks for people who thrive in exciting, challenging and dynamic work environments to become a part of our dedicated team of professionals and contribute daily to bringing clean, reliable and cost-effective solar energy solutions to customers around the globe. Join us and our mission to promote and develop solar energy as a source of clean, renewable energy for all. For our team in Spain, we are currently looking for a Global Technical Support Technician. Roles and Responsibilities • Development of software, tools and improved calculation procedures to increase the efficiency of engineering teams, costs, etc., • Technology monitoring and implementation of advanced solutions (AI, Automation, etc.) for the analysis of possibilities for improving the work procedures of the rest of the departments., • Support for digitalization at HQ., • Technical support in after sales, problems in installations, consultations on possibilities of adapting current solutions, • Alignment with the technical team to respond to requirements in customer approval processes, • Analysis of calculation methodologies in new products or developments, • Review of potential problems on new developments for evaluation, study and justification before entering the market phase., • Analysis of new technical documentation such as wind tunnels, corrosion studies, etc for the application in the technical justifications., • Preparation, monitoring and management of cybersecurity procedures in accordance with the requirements of European or international regulations. Study of the applicability of specific customer requirements. Lead related certifications., • Preparation, management and update of product assembly manuals., • Participation in tasks to reduce costs and improve the competitiveness of the company's portfolio., • Support to the sales and pre-sales area for the technical defense of solutions in the offers that require it., • Support in the alignment of the different regions to improve shared information and common decision-making., • Support in the development of the development plans of the product management team., • Active dialogue with third parties of a technical nature such as technical advisors, customer technical teams, technical solution providers and other similar parties., • Strictly comply with the environmental standards established in the company., • Strictly comply with the cybersecurity standards established in the company., • Take into account the responsibilities in terms of prevention, which will be indicated in the prevention plan, coinciding with the responsibilities of the interlocutor with the External Prevention Service., • Be responsible for the efficient use of energy and compliance with policies and procedures., • Work actively with the QHSE manager in the monitoring of the company's management system (Quality, Environment, ORP and energy management)., • To keep the management manager (Quality, Environment, ORP and energy management) permanently informed about any aspects or incidents related to quality management, the environment, prevention and energy management., • Be aware of quality and the environment, as well as risk prevention, including relationships and actions with suppliers and subcontractors., • Collaborate with the management manager in the dissemination and explanation of the policy, quality, environment, prevention and energy management objectives established for each organizational level of the company. Requirements • Training in Civil Engineering / Industrial Engineering with a speciality in structural calculation., • 2 years of experience in calculation of steel structures., • Experience Excel + VBA., • Advanced knowledge of programming (C#, Python, JavaScript)., • Experience in using Robot or Sap2000 calculation software., • Fluent English., • Job position location: Viana. Navarra (Spain) Valuable • Experience in .NET API (VB.NET/C#), AutoLisp, ObjectARX (C++)., • Knowledge in photovoltaic installations., • Knowledge in topography., • Knowledge in foundation design.
