Service Engineer - EFI Electronics for Imaging
hace 6 días
Almassora
Overview As a Service Engineer for EFI industrial inkjet printers, you’ll deliver on-site and remote support to ensure installation, maintenance, and peak performance of our equipment. You will collaborate with Field Service, Quality Assurance, and R&D to document procedures, train operators, and implement improvements. You’ll troubleshoot electro-mechanical systems and translate findings into actionable service reports. This role blends hands-on field work with cross-functional collaboration in a dynamic industrial setting. Responsabilidades • Create and update documentation, manuals, and procedures for EFI printers, • Provide support for new products and existing systems, • Develop preventive maintenance and corrective repair documentation for complex electro-mechanical systems, • Troubleshoot mechanical, electrical, and basic control issues, • Offer technical support to Field Service and Customer Support teams, • Deliver operator training and maintenance guidance to Field Service Engineers, • Document activities and findings in EFI service systems with precise reporting, • Collaborate with Engineering to implement product improvements and corrective actions, • Support continuous improvement of service processes and documentation, • Foster strong cross-department relationships to maintain high service quality Requisitos principales, • Bachelor’s degree in Industrial Engineering, Mechanical Engineering, Electrical Engineering or similar, • 0–3 years of experience in service engineering, maintenance, or industrial environments, • Solid foundation in mechanical systems (components, alignment, maintenance) and electrical systems (wiring, industrial components, troubleshooting), • Comfort with office and field work, • Good level of English for international collaboration, • Strong problem-solving and analytical skills, • Customer-focused with solid communication abilities, • Willingness to travel up to 20% of the time, • problem-solving, • communication, • customer-focus, • Mechanical systems maintenance, • Electrical troubleshooting, • Basic control systems understanding (PLC or similar)