Autonomous Vehicle Operations Manager (AVOM) - Madrid based
hace 1 día
Navalcarnero
ppWhat makes Cognizant a great place to work? It is the combination of innovation, growth, and a collaborative global environment. We bring together talented professionals from diverse backgrounds to help leading organizations solve complex challenges and create meaningful business impact. /p pAt Cognizant, you will have the opportunity to collaborate with colleagues across the globe, contribute to innovative projects, and develop your career in an inclusive and supportive workplace. /p pWe are seeking an bAutonomous Vehicle Operations Manager (AVOM) /b to lead operational excellence across autonomous vehicle programs while fostering strong client partnerships and high‑performing teams. This role is responsible for overseeing daily operations, driving business performance, supporting organizational growth, and ensuring the successful delivery of services. The ideal candidate will bring strong leadership capabilities, operational expertise, and a commitment to continuous improvement in a fast‑paced environment. /p h3Key Responsibilities /h3 ul liLead and support multiple operational teams to achieve business objectives and drive organizational performance. /li liDevelop and implement operational initiatives that align with strategic business goals and client expectations. /li liOversee the implementation and continuous improvement of business processes to enhance efficiency, quality, and service delivery. /li liEstablish management frameworks, performance metrics, and accountability measures to ensure the successful execution of operational strategies. /li liServe as the primary point of contact for client relationships, ensuring a high level of service, responsiveness, and satisfaction. /li liBuild and maintain strong professional relationships with clients, partners, suppliers, and key stakeholders. /li liAlign operational performance with client objectives to consistently meet and exceed expectations. /li liCollaborate with department leaders and cross‑functional teams to support business priorities and organizational goals. /li liMonitor key performance indicators (KPIs), identify areas for improvement, and implement corrective actions as needed. /li liSupport workforce planning, team development, coaching, and performance management initiatives. /li liEnsure compliance with company policies, operational procedures, and safety requirements. /li liPrepare and present operational reports, performance updates, and business reviews to leadership teams. /li liDrive a culture of collaboration, accountability, innovation, and continuous improvement. /li /ul h3Required Qualifications /h3 ul liBusiness Administration, Operations Management, Logistics, Engineering, or a related field degree. /li liExpertise in leadership, supervisory, or operational management experience. /li liStrong stakeholder management and client relationship skills. /li liExcellent communication, problem‑solving, and conflict resolution abilities. /li liDemonstrated ability to manage multiple priorities in a dynamic operational environment. /li liExperience leading teams and driving performance improvement initiatives. /li liAbility to work independently and collaboratively across diverse teams. /li liFlexibility to support a 24/7 operational environment when required. /li /ul h3Preferred Qualifications /h3 ul liExperience within autonomous vehicle operations, transportation, mobility services, logistics, fleet operations, or related industries. /li liStrong understanding of operational excellence methodologies and performance management practices. /li liExperience managing customer‑focused service delivery environments. /li liKnowledge of health, safety, and regulatory compliance requirements. /li /ul /p #J-18808-Ljbffr
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