Stage Customer Care & Relation Client - Paris - Big Mamma Group - Paris

Big Mamma is a Franco-Italian restaurant group born from the idea of Victor Lugger and Tigrane Seydoux. Over the past 10 years, we have opened the doors to 34 restaurants across Europe (France, the Principality of Monaco, the United Kingdom, Spain, Germany, Italy, Belgium, and Ireland) as well as in the United Arab Emirates (Dubai). Our mission? To share the unique atmosphere of the most beautiful places of Italian tradition and create unforgettable moments of togetherness with our guests. Take the lead with La Squadra as a Junior Assistant Manager in Munich 🇩🇪 With the group's continued growth, we are looking for our next rising star to join , our restaurant in Munich. As a Junior Assistant Manager, you will report to the Front-of-House Manager and embody our values of excellence, meritocracy, entrepreneurship, and authenticity in the restaurant every day. Your areas of responsibility: Responsible for service quality • Ensure excellence, consistency, and speed of service, in line with the Big Mamma vision., • Responsible for welcoming guests. Contribute to the restaurant's performance • Optimize table turnover / service pace and staff efficiency for resetting tables., • Ensure the average check meets targets through staff briefings, sales training requests when needed, performance monitoring of section heads, and individual coaching. Ensure smooth front-of-house operations • Ensure compliance with dining room hygiene standards., • Propose initiatives to control front-of-house labor costs., • Oversee team schedules., • Responsible for orders and stock management (wine, tableware, aprons)., • Responsible for cash handling., • Ensure proper use and maintenance of equipment. Responsible for the success of the front-of-house team • Participate in the recruitment process for new hires., • Support the onboarding of new team members., • Coach and support the front-of-house team daily., • Be a key driver of team cohesion and positive working relationships. Our offer: • Competitive salary., • Permanent contract / 42H per week / 2 consecutive days off per week., • Meal on shift: a meal prepared daily with love by our squadra., • Employee discount: discount on food and drink at our restaurants for you and up to 3 of your friends., • Continuous trainings, team buildings and career opportunities., • And much mooore! BIG MAMMA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, age, or any other characteristic protected by law. #JoinBigMamma

Big Mamma is a French Italian restaurant group, the brainchild of Victor Lugger and Tigrane Seydoux. Over the past 10 years we have opened the doors of 34 restaurants across Europe (France, Monaco, the United Kingdom, Spain, Germany, Italy, Belgium and Ireland) and the United Arab Emirates (Dubai). Our mission? To share the special ambience of the most beautiful places of Italian tradition, creating unique moments of sharing with our customers. As Bar Manager, you embody our values of excellence, meritocracy, entrepreneurship and authenticity on a daily basis in the restaurant. You report to the General Manager and your key areas of responsibility include: Your Missions: • Management of a team of 7 people., • Management of team plannings / Guarantor of the monthly People Cost., • Responsible for the quality of cocktails, monitoring of customer comments, guarantor of compliance with recipe sheets., • Participation in the creation of new recipes in collaboration with the Beverage Group Manager., • Responsible for the Food Cost on the beverage part., • Carrying out inventories., • Management of order placement and their proper execution., • Training and supporting the team on a daily basis. Your Skills: • Dynamic, passionate about good products., • Confirmed experience in a similar position., • Confirmed team management., • Excellent leader and trainer., • Knowledge of mixology. Our Offer: • Highly competitive salary + bonus., • Full time role., • 2 consecutive days off per week., • 28 days paid holiday per year., • Pension scheme., • Permanent contract., • Meal on shift: we serve the staff meal before the lunch and dinner shift., • Employee discount: discount on food and drink at our restaurants for you and up to 3 of your friends, • Continuous trainings, team buildings and career opportunities: we offer a training path and concrete career opportunities.

Big Mamma è un gruppo francese di ristorazione italiana nato dall'idea di Victor Lugger e Tigrane Seydoux. Negli ultimi 10 anni abbiamo aperto le porte di 34 ristoranti tra Europa (Francia, Principato di Monaco, Inghilterra, Spagna, Germania, Italia, Belgio, Irlanda) ed Emirati Arabi (Dubai). La nostra missione? Condividere l'ambiente speciale dei più bei luoghi della tradizione italiana, creando momenti unici di condivisione con i nostri clienti. Data la continua espansione del gruppo, per i nostri ristoranti di Berlino ( ), Monaco di Baviera ( ) e Amburgo ( ) siamo alla ricerca dei prossimi Junior \& Assistant Manager: riportando al Front-of-House Manager, incarnerai ogni giorno i nostri valori di eccellenza, meritocrazia, imprenditorialità e autenticità all'interno del ristorante. Le tue principali missioni: Responsabile della qualità del servizio • Garantire un servizio eccellente, coerente e veloce, in linea con la visione Big Mamma., • Accogliere gli ospiti e assicurarsi che l'esperienza in sala sia impeccabile. Contribuire alla performance del ristorante • Ottimizzare il turnover dei tavoli, il ritmo del servizio e l'efficienza dello staff nella preparazione dei tavoli., • Raggiungere gli obiettivi del ticket medio tramite briefing, formazione sulle vendite, monitoraggio delle performance e coaching individuale. Garantire un'operatività fluida del front-of-house • Assicurare il rispetto degli standard igienici in sala., • Proporre iniziative per ottimizzare i costi del personale., • Supervisionare i turni del team., • Gestire ordini e scorte (vini, stoviglie, grembiuli)., • Gestire la cassa e garantire l'uso corretto e la manutenzione delle attrezzature. Responsabile del successo del front-of-house • Partecipare al processo di selezione di nuovi membri del team., • Supportare l'inserimento dei nuovi membri., • Formare quotidianamente il team e favorire un ambiente di lavoro positivo. La nostra offerta: • Contratto a tempo indeterminato (full-time, 2 giorni OFF consecutivi);, • 15% di sconto nei ristoranti del Gruppo;, • Integrazione al costo totale dell'alloggio (30% di sconto);, • Formazione continua e opportunità di carriera;, • And much mooore! Start date: asap BIG MAMMA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, ethnicity, color, religion, disability, age, or any other characteristic protected by law.

Big Mamma est un groupe de restauration franco-italien, créé par Victor Lugger et Tigrane Seydoux. Depuis 10 ans, nous avons ouvert les portes de 31 restaurants en Europe (France, Monaco, Angleterre, Espagne, Allemagne, Belgique et Italie). Notre mission ? Partager l'ambiance particulière des plus beaux lieux de la tradition italienne, en créant des moments uniques de partage avec nos clients. Pizzaiolo🍕🍕 Tes missions : A travailler dans une brigade où tu seras formé sur toutes les bases du métier de la pizzeria. • Gérer tes priorités et bien communiquer avec le reste de l'équipe au sein d'un environnement dynamique., • Etre autonome et adopter les bons réflexes durant les phases de préparation, mise en place et service (respect des fiches techniques, vérification des stocks, limitation des pertes..)., • Connaissances sur les techniques de cuisson au feu de bois et sur la gestion/entretien du four (allumage, nettoyage, température)., • Connaissance des différents types de techniques de préparation de la pâte à pizza. Rejoins nous si : • Tu es passionné par le monde de la pizzeria et tu as envie d'apprendre., • Tu es curieux, tu aimes les bons produits et tu adores de la cuisine italienne., • Tu es dynamique, tu adores le challenge et tu aimes travailler en équipe, • Tu es organisé, rigoureux et réactif. Notre offre : • CDI - 38H/semaine avec 2 jours de repos consécutifs, • Pourboires, • Un repas préparé chaque jour avec amour par notre squadra et une réduction de 15% dans toutes nos tratto Ti aspettiamo!

Senior Talent Acquisition Corporate and Projects {#docs-internal-guid-b6391e47-7fff-0d27-8e9f-9ecb4cee0a8a} Why Join Us {#docs-internal-guid-b6391e47-7fff-0d27-8e9f-9ecb4cee0a8a} Join a team of around 10 passionate professionals dedicated to talent attraction, selection and development. In this role, you will experience a highly international exposure, collaborating with multiple levels and functions across the Group, and creating a tangible impact on the growth and development of our organisation. All of this takes place in the restaurant and hospitality sector, where collective spirit and people remain at the heart of everything we do. Big Mamma is a unique and fast-growing company, thriving over the past 10 years with a strong expansion trajectory. Key Responsibilities:{#docs-internal-guid-b6391e47-7fff-0d27-8e9f-9ecb4cee0a8a} 1. Talent Acquisition Strategy \& Process Design {#docs-internal-guid-b6391e47-7fff-0d27-8e9f-9ecb4cee0a8a} 2. Stakeholder Collaboration \& Strategic Partnership {#docs-internal-guid-b6391e47-7fff-0d27-8e9f-9ecb4cee0a8a} 3. Employer Branding \& Diversity Initiatives {#docs-internal-guid-b6391e47-7fff-0d27-8e9f-9ecb4cee0a8a} 4. Pre and Onboarding (Group-Level) {#docs-internal-guid-b6391e47-7fff-0d27-8e9f-9ecb4cee0a8a} 5. HR Development \& Talent Management Support {#docs-internal-guid-b6391e47-7fff-0d27-8e9f-9ecb4cee0a8a} Location:Paris (2°arr){#docs-internal-guid-b6391e47-7fff-0d27-8e9f-9ecb4cee0a8a} Scope:International / Global;{#docs-internal-guid-b6391e47-7fff-0d27-8e9f-9ecb4cee0a8a} Reporting line:Group Talent Acquisition Management Director{#docs-internal-guid-b6391e47-7fff-0d27-8e9f-9ecb4cee0a8a} Profile{#docs-internal-guid-b6391e47-7fff-0d27-8e9f-9ecb4cee0a8a} • 6-8 years of experience in Corporate Talent Acquisition within an international environment, • Proven ability to work in matrix structures with multiple stakeholders, • Strong interest in or exposure to the retail and/or hospitality sectors, • Fluent French and English (mandatory), • Strong communication, analytical and project management skills BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law.

Big Mamma est un groupe de restauration franco-italien né de l'idée de Victor Lugger et Tigrane Seydoux. Au cours des 9 dernières années, nous avons ouvert les portes de 26 restaurants en Europe (France, Monaco, Angleterre, Espagne, Allemagne, Belgique et Italie). Tous les jours, plus de 10 000 clients fréquentent les restaurants Big Mamma partout en Europe et bientôt on the Moon ! 🚀 Notre POWER est dans quatre valeurs : méritocratie, authenticité, excellence et entrepreneuriat. Plus de 2000 employés nous accompagnent dans une croissance ultra-dynamique. BIG MAMMA GROUP, c'est une dingue équipe qui cherche avant tout à faire vivre à ses clients le meilleur moment de leur journée Stage de Contrôleur de Gestion -- Paris ( 6 mois) MISSIONS: 1. QUALITÉS REQUISES • Bonne connaissance de la finance d'entreprise, • Fiabilité et rigueur, • Appétence opérationnelle, • Proactivité, • Très bonne maitrise d'Excel, • Première expérience en finance requise Vous reportez hiérarchiquement au CFO de la zone France / Allemagne / Italie / Belgique et responsable RSE. Poste en français et anglais. La maitrise de l'allemand ou de l'italien est un plus