OTIPRO LTD

We currently have an excellent opportunity for an experienced and passionate Reception Manager to join our friendly and fantastic team at The Collingham Serviced Apartments. Located near South Kensington we are a 26-apartment privately owned Aparthotel that strives to provide a personal touch to every guest. As Reception Manager you will be at the heart of our Front of House operations and should bring flair and passion for delivering exceptional service. You will be someone with a helpful can-do attitude who leads from the front to ensure the operational teams deliver best in class service and memorable experiences for our guests. Responsibilities: • Oversee the daily operations to ensure excellent customer service, • Ensure strong working relationships with colleagues and guests, • Ensure immediate resolution of any situations that may arise, • Maintain communication with the guests, respond to comments and complaints, • Assist reservations, • Provide the team with ongoing coaching, training, and development including appraisals, • Ensure compliance with all policies, standards, and procedures, • Anticipate guests’ needs, exceed expectations and respond promptly, and acknowledge all guests, • Assist other departments during their peak times to ensure service levels are never compromised, • Assist the Apart-hotel Manager with any and all operational requirements including statutory requirements, • Previous experience as a senior Duty Manager, Assistant Reception Manager or Reception Manager, • Hands-on approach assisting other departments as and when required, • Excellent customer service and communication skills, • Strong leadership and motivational skills, • Ability to multi-task, effectively prioritise and execute tasks in a high-pressure environment, • Attention to detail, • A consistently positive attitude, self-motivated and enthusiastic, • Excellent personal presentation and grooming standards, • Competitive salary plus incentives, • Complimentary meal on shift, • Referral bonus scheme for recommending top talent, • Dry cleaning service for work attire, • Ongoing training and development

We are a growing pasta manufacturing company, dedicated to producing high-quality products with authentic ingredients and a passion for Italian tradition. To support our expansion into new markets, we are seeking an ambitious and results-driven Business Development Manager to join our team. Key Responsibilities: • Identify and develop new business opportunities across retail, wholesale, and foodservice channels., • Build and maintain strong relationships with distributors, retailers, and key clients., • Research market trends and competitor activities to shape sales strategies., • Negotiate contracts and pricing to achieve sales targets., • Collaborate with production and logistics teams to ensure smooth order fulfilment., • Represent the company at trade shows, food exhibitions, and networking events. Requirements: • Proven experience in business development / sales within the food industry (FMCG, wholesale, or manufacturing)., • Strong understanding of the retail and foodservice market in the UK/EU., • Excellent communication and negotiation skills., • Self-motivated, target-driven, and able to work independently., • Willingness to travel to meet clients and attend industry events. We Offer: • Competitive salary + performance-based bonuses., • Opportunity to grow with a fast-expanding business., • A supportive and entrepreneurial environment., • Exposure to international markets and brand building. If you are passionate about food and business growth, and want to play a key role in expanding a pasta brand, we’d love to hear from you.