Functional Medicine Wimbledon

CLOSING DATE: TUESDAY 1 JULY INTERVIEWS: FRIDAY 25 JULY THIS ROLE WILL START FROM: 8 SEPTEMBER We are seeking a reliable and organised part-time administrator to join our team. The successful candidate will provide administrative support to ensure the smooth running of our operations. This is an important role as it is often one of the first points of contact a patient will have with Functional Medicine Wimbledon (FMW). The role will sit in the administration team and will report to our Practice Manager supporting her and the rest of the team, a doctor and two dietitians. Job description and Key Responsibilities: - Aid the smooth running of the clinic daily and also ensures that our patients are looked after at all stages - Answering the telephone with the ability to listen, empathise, taking relevant information and keeping both the patient/potential patient and the team updated - Maintaining patient records and filing systems - Help to manage the patient portal messages, FMW email inbox, including booking, moving and cancelling appointments as needed. - Helping patients to navigate their patient portal when needed - Providing general information to patients - General office administration - Ordering tests - Assisting with scheduling and diary management for all the team and their patients - Supporting the team with ad hoc tasks as required - The role will also require flexibility as we are a small team and support each other Skills and Requirements: - Excellent communication and inter-personal skills - Previous administrative experience desirable - Good organisational skills - Proficient in Microsoft Office (Word, Excel, Outlook) and Zoom video - Ability to work independently and as part of a team - Patience, discretion and strict adherence to confidentiality rules. Relevant training is provided during induction. While seeking treatment, patients or potential patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately The successful candidate will be guided through the induction and training period to familiarise with the business and the job requirements. We are committed to equal opportunities and welcome applications from all sections of the community. All offers of employment are subject to satisfactory references and background checks in line with CQC requirements.

Key Responsibilities - Recruitment & Onboarding: Drafting job descriptions, posting vacancies, screening CVs, arranging and participating in interviews, conducting background checks, and ensuring smooth onboarding for new hires. - Employee Relations & Performance Management: Supporting employee engagement, conducting performance appraisals, organizing satisfaction surveys, and exit interviews to promote a positive work environment. - Training & Development: Coordinating employee training programs, tracking learning progress, and assisting with career development initiatives. - Compensation & Benefits: Assisting in developing and implementing fair and competitive pay structures and managing employee benefits schemes. - HR Policies & Compliance: Ensuring all HR policies and procedures comply with UK employment laws; managing contracts, holiday leave, sick leave, etc. - Data Management & Reporting: Maintaining employee records and preparing HR-related reports to support management decisions. Who We’re Looking For - Education: A degree in Human Resource Management, Business Administration, Psychology, or a related field. - Experience: Minimum of 2 years of relevant HR experience, with a strong understanding of UK employment laws. - Language Skills: Proficient in English, with strong written and verbal communication skills. - Technical Skills: Proficient in Microsoft Office; familiarity with HRIS (Human Resources Information Systems) is a plus.

job Title: Part-Time Office Administrator Schedule: Monday to Friday, with occasional Saturdays Position Type: Part-Time (Potential to become Full-Time) About Us: We are a dynamic and client-focused mortgage brokerage firm dedicated to helping individuals and families secure the best mortgage solutions. As our business continues to grow, we are looking for a reliable and detail-oriented Office Administrator to join our team. Job Summary: The Office Administrator will play a key role in supporting the day-to-day operations of the office. This position requires excellent organizational skills, strong communication abilities, and a proactive attitude. The ideal candidate will be comfortable working in a fast-paced environment and eager to grow with the company. Key Responsibilities: Provide administrative support to mortgage brokers and office staff Answer and direct phone calls and emails in a professional manner Schedule client appointments and manage calendars Prepare and organize client files and documentation Liaise with lenders, solicitors, and clients as needed Maintain office supplies and ensure the office is well-organized Assist with data entry and CRM updates Handle incoming and outgoing mail Support marketing and client outreach efforts as required Requirements: Previous administrative or office experience preferred Strong organizational and multitasking skills Excellent written and verbal communication Proficiency in Microsoft Office and basic computer skills Ability to work independently and as part of a team High attention to detail and accuracy Experience in the mortgage or financial services industry is an asset but not required Working Hours: Part-time: Monday to Friday (flexible hours), with occasional Saturdays Potential to transition into a full-time role based on performance and business needs Benefits: Opportunity for career growth Supportive and collaborative team environment Training provided Potential for full-time employment with added responsibilities