Hotel•51-250 employees
Hiring on JOB TODAY since July, 2019
From the team that created 1 Hotels. It's new and nostalgic. Shedding light and warmth, wood and wild. Treehouse evokes the excitement,
anticipation and adventure of climbing up inside your own special place to make lasting memories.
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About the job Citadines Trafalgar Square is seeking a confident Head Housekeeper to become part of our Team. Our properties operate 24/7; therefore, the department works on an early and late shift, on a rotating basis. You will report to the Residence Manager, supporting towards providing our guests with memorable experiences of the city. As Head Housekeeper, you will be responsible for: Leading the Housekeeping Team, managing both employees and external workers through our outsourced partners, ensuring that the standards of cleaning, hygiene, stock control and staffing are maintained Planning, organising and supervising the cleaning services within the property Dealing with suppliers, trade associations, outsourced partners, ensuring linen, uniform, consumable and staff costs are within budget Being responsible for departmental communications Managing reporting and budget for the Housekeeping Team To be successful in the role of Head Housekeeper, we require: Previous supervisory or managerial experience Ability to lead and develop teams Ability to bring the guest experience to life throughout the hotel Willingness to learn and work with IT systems quickly A good command of English is essential, a second language is advantageous This is your opportunity to be part of our team as a Head Housekeeper. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us Citadines is a brand of The Ascott Limited. At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Trading as: Citadines by The Ascott Limited Required skills: Leadership Skills, Time Management, Decision Making, Customer Service, Multitasking, Organisation Skills, Attention to Detail, Customer Focus, Communication Skills, Problem Solving Salary discussed at venue Department: Housekeeping Language required: English. The company At The Ascott Limited, we believe that our guests can be anywhere in the world, and still feel right at home. With a suite of accommodation options that spans serviced apartments & hotels, coliving properties, as well as independent senior living apartments, our guests can count on us for that sense of comfort and familiarity, be it for a short stopover or a new space to call their home. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. This year, Ascott marks 40 years in hospitality service. Growing from strength to strength, powering up through new alliances and transforming challenges into triumphs, Ascott is trailblazing tomorrow and charting a new future of growth. Hear from Ascott’s past and present leaders as they share about their experiences in this tribute video, having witnessed Ascott’s growth to become truly Unlimited.
Housekeeper – 5* Boutique Hotel The Megaro Hotel Born in March 2007, The Megaro Hotel is a 49-bedrooms boutique hotel. Part of St Pancras Hotels group, this is unique property, unique in its style, combining art, luxury and exclusivity under one roof. The Megaro proudly holds the world’s largest external hotel mural, seen and acknowledged by international artists. We are looking for a housekeeper for this wonderful property, someone that will be fully independent in ensuring the highest standard of cleanliness. The housekeeper be responsible for guests’ bedrooms and the general upkeep of the hotel’s public areas. You will be methodical and conscientious with an eye for detail, ensuring the rooms are always sparkling clean. Key Responsibilities Include: · Cleaning and maintaining all areas of the Hotel as well as back of house and public areas. · You will work as part of a team and make sure that an enjoyable environment is maintained. · You will perform all housekeeping duties in an efficient manner, and to the highest standards. · Adhere to the Health & Safety policies and demonstrate duty of care procedures to all areas within your department. · Complete the relevant daily, weekly and monthly tasks as directed. · Maintain high standards of personal presentation and hygiene in line with the company dress code. · Ensure that personal KPI’s are achieved. · Demonstrate a pro-active approach to self-development. · Maintain high standards of personal presentation and hygiene in line with the company dress code. Knowledge, Skills, Experience & Qualifications: · Minimum 2 years’ experience in a luxury hotel. · 1 year of working as a cleaner. · Reliable and dependable in performing duties. · Customer Service centric. · The desire to succeed, through drive and commitment to high levels of customer service, and product and service offerings. · The ability to communicate in English effectively and persuasively at all levels · A good team ethos is important, along with the ability to support team members and colleagues. · The ability to use chemicals efficiently and appropriately. This is a wonderful opportunity for an individual who’s willing to learn and grow, apply now to be part of our enlarge family at The Megaro Hotel.
We are looking for a Linen and Luggage Porter for The Megaro Collection, located in Kings Cross St Pancras. The role will float between 3 properties, all located walking distance to each other. The ideal candidate is someone that will be fully independent in ensuring the highest standard of cleanliness and organisation. The Linen Porter is responsible for stock counting and distributing linen correctly on each floor of the property, guarantee a smooth running of the housekeeping department throughout the day. Additionally, the role will involve accepting delivery of clean linen from supplier, arranging linen for pick up always maintaining a calm demeanour and working in respect of health and safety regulation. The linen porter will also be called upon cleaning duties, when necessary, assisting the rest of team in cleaning rooms or public areas as well as managing all guests requests with a positive and pro-active attitude. The candidate will be methodical and conscientious with an eye for detail, ensuring the highest level of organisation. Key Responsibilities Include: · Adhere to the Health & Safety policies and demonstrate duty of care procedures to all areas within your department. · Receive and store deliveries. · Stock linen cupboards. · Assist reception team with allocation of luggage in rooms whenever necessary and possible. · Report maintenance issues. · Complete the relevant daily, weekly and monthly tasks as directed. · Maintain high standards of personal presentation and hygiene in line with the company dress code. · Ensure that personal KPIs are achieved. · Maintain high standards of personal presentation and hygiene in line with the company code. Knowledge, Skills, Experience & Qualifications: · Minimum of 1 year of working within the housekeeping department (not a must to be considered). · Reliable and dependable in performing duties. · The ability to communicate in English effectively and persuasively at all levels. · A good team ethos is important, along with the ability to support team members and colleagues. · The ability to use chemicals efficiently and appropriately. If you are looking for a vibrant workplace, no need to look any further. Apply today and begin a new adventure with us.
End of Tenancy & Deep Cleaners Location: East & South East London (close to Canary Wharf preferred) Hours: Flexible, dependent on bookings Pay: £15 - £20 p/h Contract: Zero-hour contract initially, with opportunity to move to a permanent contract within 6 months About Us At AEG Cleaning Services Ltd, we take pride in creating spotless, welcoming environments for our clients. Founded with a mission to provide high-quality, reliable, and carbon-neutral cleaning services, we are building a team of cleaners who care as much about detail as we do. Our vision is simple: Quality Cleaning Starts With Quality People. The Role We are looking for reliable and experienced End of Tenancy and Deep Cleaners to join our growing team. You will play a key part in preparing properties to the highest possible standard, helping tenants get their deposits back and landlords hand over homes in immaculate condition. Key Responsibilities • Carry out end of tenancy cleans to industry standard (including kitchens, bathrooms, and all living spaces)., • Perform deep cleans where extra attention is required., • Use checklists and company procedures to ensure consistency and quality., • Handle cleaning equipment and eco-friendly products safely and effectively., • Report any damages or maintenance issues to the office., • Work to allocated timeframes without compromising standards. What We’re Looking For • Previous experience in end of tenancy or deep cleaning is essential., • CSCS Green or Blue Card is required., • Driving licence is an advantage., • Strong eye for detail and pride in delivering high standards., • Reliability and good time management., • Ability to work independently and follow instructions., • Must live in close proximity to Canary Wharf / East & South East London. What We Offer • Zero-hour contract with the chance to move into a permanent contract within 6 months., • Regular work with trusted clients., • Training, checklists, and support from our management team., • Eco-friendly cleaning products provided., • Opportunities for growth as we expand our services., • A welcoming, supportive workplace where we value loyalty and teamwork. Inclusion & Accessibility We are proud to be a member of the Disability Confident Scheme. We welcome applications from people with disabilities and will provide assistance in completing the application process if needed.
Job Types: Full-time, Temporary, Zero hours contract Pay: £12.21 per hour Overview We are seeking a dedicated and detail-oriented Room Attendant to join our hospitality team. As a Room Attendant, you will play a crucial role in maintaining the cleanliness and overall presentation of guest rooms and public areas within our hotel. Your commitment to providing exceptional service will enhance our guests' experience, ensuring they feel comfortable and valued during their stay. Duties Clean and tidy guest rooms, including making beds, dusting surfaces, and vacuuming carpets. Restock room supplies such as towels, toiletries, and linens to ensure all amenities are available for guests. Inspect rooms for maintenance issues and report any concerns to the appropriate department. Maintain cleanliness in public areas, including lobbies, hallways, and restrooms. Follow health and safety regulations while performing cleaning duties. Respond promptly to guest requests for additional items or services. Collaborate with other hotel staff to ensure a seamless guest experience. Skills Previous experience in hospitality or hotel environments is preferred but not essential. Strong attention to detail with a focus on cleanliness and organisation. Excellent time management skills to efficiently complete tasks within designated timeframes. Ability to work independently as well as part of a team in a fast-paced environment. Good communication skills to interact effectively with guests and colleagues. A positive attitude and a willingness to go the extra mile for guests. Join our team as a Room Attendant in our CLIENT HOTEL and contribute to creating memorable experiences for guests through your hard work and dedication!
• General cleaning of public areas, • Removing dirty linen, • Ensure all housekeeping requests are fulfilled, • Ensure all guests requests are fulfilled, • Report to Housekeeping Manager, • Linen counting, • Fill and refill /counting chemicals, • Linen stock count, • Etc..
About Us Hygiene Squad is a professional cleaning company based in London, specialising in short-term rental and Airbnb property cleaning. We pride ourselves on delivering spotless, hotel-standard cleaning services that create a welcoming experience for every guest. Role Overview We are seeking a reliable, detail-oriented, and professional cleaner to join our team, with a focus on preparing Airbnb and short-term rental properties for guests. This role requires efficiency, high attention to detail, and the ability to follow strict checklists to ensure consistency across multiple properties. Key Responsibilities Perform full property cleans, ensuring all areas are spotless, sanitised, and guest-ready. Follow Airbnb-specific cleaning checklists (bedroom, bathroom, kitchen, living spaces, outdoor areas). Change bed linens, towels, and prepare guest essentials according to company standards. Restock household and guest supplies (toilet paper, hand soap, tea/coffee, etc.) when required. Report damages, maintenance issues, or missing items to management promptly. Ensure properties meet Hygiene Squad’s quality standards and Airbnb’s cleaning protocols. Maintain a professional, discreet, and respectful attitude at all times. Work within strict timeframes to complete turnover cleans between guest check-in and check-out. Requirements Proven cleaning experience (Airbnb, hotels, or short-term rentals preferred). Strong attention to detail with a “guest-first” mindset. Ability to work independently and manage time effectively. Reliable, punctual, and flexible with working hours (including weekends and holidays). What We Offer Competitive hourly rate Regular and consistent work with opportunities for growth. Training on Airbnb-specific cleaning standards and procedures. A supportive team environment with management support. All cleaning supplies and equipment provided (unless otherwise agreed)
I would like to introduce you to this job For this jobs we request DBS check Experience Housekeeping/Cleaning Apartments or Airbnb Job description: Self employed 5 star hotel with Airbnb style apartments (100 apartments) in 15 different locations all in central London. Weekly payments of £14.80 per hour. Transport is paid by you and is not deductible. Travel time between apartments is included in the working hours. Meet at our office around 9:30 AM Finish around 6:00 PM Cleaning supplies included Most likely in tandem with another cleaner for a trial period 30 minute break How many apartments need to be cleaned: Approximately 2 or 3 apartments per day are cleaned (1, 2, 3 or 4 bedroom apartments, bathrooms, kitchen and living room). Clean linen is waiting for you in the apartments, in the hallway or inside the apartment. Each block has a storage room on the ground floor where you can find a vacuum cleaner, mop and other utensils. Are cleaning supplies provided: Yes, we do. The cleaning staff also have to pick up the apartment's toiletries from the office, such as toiletries, coffee, sugar etc. They have an office in Covent Garden where their supplies are located. Basically we meet there, pick up the cleaning supplies for the apartment (we have hand wheeled trolleys) and then take the bus to apartment number 1. After that we walk to apartment number 2 and then take the bus to apartment number 3, many of which are in the city centre. As mentioned, the time spent travelling between apartments is considered working hours. The locations vary each day and you will need to use the bus or tube between them. Other locations are 5, 10, 15, 20, 25 or 30 minutes walk from the office. Once you have finished cleaning an apartment, you need to register it in the app and go through all the steps in the app to finalize everything so that the apartment is ready to book. You need DBS check for this job Task Description Inspection of the apartment: Bedroom, Bathroom, Living area, and Kitchen if there is any damage to the property Window must be open to get airflow and clear the air. REPORT ANY MAINTENANCE ISSUES STRAIGHT AWAY ON THE GROUP AND LATER UPDATE OPERTO 1 - Bedroom Bedroom: ensure the cleanliness and presentable following our standard Strip the bed linen and drop dirty linen at the drop location / photo to send to the Whatssap group In case linen arrives, the bed can be dressed. The bedsheet and duvet must not have stains. In case it is a wrinkle use fabric softener spray to flat it straight. The bed must be in a nice and presentable position. Protectors check if stain/dirty to wash and dust/or hoovers ensure no hair from previous guests. Bedside must be clean and lamp dust free/ensure lightbulb not 000 Window / blind must be clear and the frame/skirt needs to be dusted with wet cloth. Ceiling dust in case of spider web. Hoover carpet / or mop in case of wooden floor. Check the curtain if the stain is to be reported and if it's broken to also report in the operator and send a picture to the cleaning group. Spot clean if possible. Spot clean on the sofa and/or carpet if needed. 2 - Bathroom Bathroom: ensure the cleanliness and presentable following our standard. Amenities fully refilled: toiletries (1 set per bathroom/shower gel shampoo, conditioner, hand wash, and lotion), sanitary bag (6 per bathroom/inside drawer), hairdryer (1 per bathroom/ inside drawer), toilet paper (1 open on holder & 2 spares with wrapping paper). Towel set up: (2 hand towels, 2 bath sheets, and bath mat (hang on the bathtub or folded in the shower) following the standard. Toilet clean ensures there is no limescale/ toilet seat that must be closed. Shower/ bathtub must be dry, shower head free of limescale or mole. Bin empty and wash and the top must be closed. Sink must be cleaned with scrub in case of limescale Extracting fan to be Hoover/ dust Drainage need to be check and clean & clear 3 - Kitchen Kitchen: ensure the cleanliness and presentability following our standard. Ensure amenities filled; Nespresso pod (4 in box, 4 in the jar with 2bed+), sugar jar (10 per type), Nescafe sachet (5 per type), salt & pepper (10 per type), milk bottle (1, 2 for 3bed+) and tea bag (10 per type). Utensils, kitchenette, and cutlery in full follow standard. Ensure the dishwasher & washing machine is empty and dry. If there are clean dishes in the machine > put them back in the cupboard. If there are dirty dishes > put them to wash. If there are no dirty dishes and no dishes in the machine > put the machine to wash. Bin fresh bag & top closed. Kitchen towel hung by oven/ or nicely folded place in the drawer. Sink must be dry with no water, under with amenities (bin bags (5), laundry & dishwasher detergent cap (5), fresh sponge, and washing up liquid bottle. Dust the counter and wipe if needed. All surfaces, counters, decoration items, tea box&tray, and amenities jar must be clean and placed only refilled with the amenities standard. Sink drain must be checked and clean of blockage. Floor rehover and mop. Window / blind must be clear and frame/skirt need to be dusted with wet cloth living area: ensure the cleanliness and presentable following our standard. 4 - Living Room Living area: ensure the cleanliness and presentable following our standard. Coffee table wipe clean Sofa & cushion must be dusted including the wall skirt and wall paint should not have marks or any drawing. Lamp and decor to be dust / wipe / hoover if applicable. Take the rubbish that is in the bin or near to the bin, don't take anything else that you don't know if it is rubbish or not. The AC unit has to clean and cover the dust. Window clean. Decor items, such as vases, sculptures, or pictures must be dusted/wiped or hoover (where applicable). Window / blind must be clear and the frame/skirt needs to be dusted with wet cloth. Hoover and mop. 5 - Garden/Balcony Garden/balcony (if applicable) wipe. Must be swip / mop Pick up all the rubbish /pet poo/toy etc 6 - ExitBefore exiting the apartment all lights, AC, and heating have to be turned off.