Private Company

Do you have a passion for delivering high-quality customer service? This role allows you to significantly impact our customers' journey as the main point of contact, ensuring a high standard of service. Responsibilities: • Greet customers warmly as they enter the shop., • Act as the liaison between customers and the kitchen., • Prepare coffees and perform basic kitchen tasks to complete orders., • Demonstrate a thorough understanding of the menu and available options., • Report any issues immediately to the head chef., • Engage confidently with the public. Key Skills Required: • Previous face-to-face customer service experience., • Proven ability to handle and resolve customer issues effectively., • Strong written and verbal communication skills., • Ability to thrive in a fast-paced environment and adapt to change., • Experience in a gluten-free kitchen/shop is advantageous. Benefits: • Enjoy food during shifts.

📍 Location: Notting Hill, London 🗓 Days Needed: Monday, Wednesday, Thursday, Saturday & Sunday (You must be available to work at least 3–4 of these days) About Us We’re Lyna London — a small, sister-owned jewellery and accessories brand founded in 2021. We create high-quality, super cute pieces at affordable prices and are known for our good vibes, great customer service, and strong social media presence. You’ve probably seen us on TikTok or Instagram — now’s your chance to be part of the story! The Role We’re looking for a fun, friendly, and creative Sales Assistant to join our Notting Hill team. You’ll chat with customers, help them choose the cutest pieces, and create custom charm bracelets and necklaces on the spot. If you love accessories, social media, and a role where no two days are the same — this is for you. What You’ll Be Doing: • Creating a welcoming and friendly atmosphere;, • Making charm bracelets and necklaces (full training provided);, • Styling products and giving customer recommendations;, • Operating the till and processing payments;, • Keeping the shop clean, tidy, and well-stocked;, • Confidently multitasking in a busy environment;, • Creating fun content for social media (bonus if camera-confident!);, • Answering phone calls politely and professionally. What We’re Looking For 💫 • Outgoing and confident communicator;, • Comfortable working in a fast-paced retail environment;, • Creative and enjoys hands-on tasks;, • Keen to learn and grow with a small indie brand;, • Retail or customer service experience (a bonus, not essential);, • Organised with good time management;, • Reliable, proactive, and a positive team player. Availability Must-Haves 📅 • Weekend and bank holiday availability is essential Perks You’ll Love 💕 💎 Free jewellery & accessories 💰 Staff discount on everything 🍫 Free snacks during shifts 🌸 Friendly team, fun shifts & good vibes 📸 Opportunities to be involved in social media content ✨ Sound like your vibe? Join our Lyna London fam at Notting Hill and help us create magical moments for every customer 💫 We can’t wait to meet you!

Join us as we continue to expand across London. We are part of a chain of 6 high-end Central London Dry Cleaning Stores spaced across the capital. As we grow, we are continuing our search for driven, open-minded and hard-working individuals to help us grow and stretch our business. We are currently looking to hire Laundry/Store Assistants Experience in the industry is NOT REQUIRED We value individuals who possess an open-minded mentality to work, coach-ability and a strong hardworking nature. * Full and detailed training is provided by our team What we look for: • Driven, committed and target-orientated individuals, • Good organisational skills, • Team Players, • Thorough desire for quality and detail Job Roles: Sorting and ticketing garments per orders Quality Control of Garments Loading and unloading of laundry machines Booking in and ticketing of garments Folding and packing of shirts and other laundry. Maintaining cleanliness of the store and common work spaces The job leads onto a shop assistant role which would involve the following Handling and processing payments Maintaining and building great customer relations Why join us? • Join a special, diverse and enjoyable company culture, • Excel and develop vital and transferable skills such as sales, customer service, management, leadership etc *Who are we? * • Officially founded in 2001, we are a growing, diverse cleaning company with branches spaced all across central London. We have bases in Mayfair, Marylebone, Fitzrovia, Euston, Covent Garden and Baker Street., • We look forward to welcoming you

Sales Management Knowing the Key Performance Indicators (KPI’s) for Retail related to the store (including previous years’ figures): Sales according to Budget, Average Receipt Price, Conversion Rate, UPT. Customer Service Guaranteeing the customer satisfaction standards set by Retail Management and assessed via the Mystery Shopper. Applying Camper’s Customer Services policies: Following the steps of the Sales Cycle. Applying specific SELL FOR SUCCESS training. Knowing how to transmit product benefits and care tips to the customer. Applying Camper’s guarantees in the event of returns and exchanges, ensuring complete customer satisfaction. Encouraging customer loyalty. Developing and maintaining commercial relations with customers with the aim of reinforcing the brand’s image and prestige. Operations and Procedures Store Operations: Opening and closing the Store. Managing using the SAP program: product registration and reception, product returns, orders and transfers between stores, stocktaking, faulty goods, CLUB CAMPER. Correctly controlling and managing the cash register. Handling the POS-terminal. Ensuring the organisation of the storeroom: Managing and ensuring effective and successful stocktaking procedures. Keeping the storeroom in correct working order and tidy. Placing the products on the shelves. Image: Implementing Marketing and Visual Merchandising policies and strategies. Complying with the Uniform Policy established by the Company. Keeping the store area clean and tidy. Job Description 2 Keeping the staff room clean and tidy. Immediately informing of any maintenance incidents. Business Knowledge: Knowing the commercial and brand trends of the Company and its competitors in the sector. Knowing the Camper collection (lines, concepts, models, materials, soles, technical footwear vocabulary). Knowing Camper’s Customer Services policy. Knowing the Marketing and Visual Merchandising policies and strategies. Knowing the SAP tool and its application.

As a Retail Assistant, you will be an integral part of our team, providing excellent customer service and ensuring a pleasant shopping experience for our patrons. Your primary responsibilities will include assisting customers with their purchases, maintaining the organization and visual appeal of the store, and supporting the team in daily operations. Key Responsibilities: Requirements: • Prior experience in a retail environment is beneficial but not mandatory., • Strong communication and interpersonal skills to interact effectively with customers., • Enthusiasm and a positive attitude to contribute to a friendly team atmosphere.

Store Manager – Italian Food & Beverage Concept (City of London) Immediate Start | Italian Speaking Required An established Italian food and beverage concept is seeking an experienced Store Manager for its location in the City of London. This role requires a hands-on leader capable of managing daily operations and ensuring an outstanding customer experience. Key Responsibilities Oversee daily store operations with a strong focus on service quality and operational efficiency. Lead, train, schedule, and motivate a diverse team to meet performance and sales objectives. Manage inventory, stock control, ordering, and waste reduction. Maintain compliance with health & safety standards and internal operating procedures. Analyse performance data to drive profitability and operational improvements. Requirements Fluency in Italian is essential. Proven managerial experience in hospitality, café, bakery, or retail food environments. Strong leadership and people-management skills. Ability to operate effectively in a fast-paced environment with a proactive approach. Excellent organisational and communication skills. Immediate availability required.

We are seeking a dedicated Store Assistant to join our team. This full-time, on-site role is crucial for ensuring excellent customer service and efficient retail operations. Key Responsibilities: • Assist customers with inquiries and providing top level customer service, • Maintain a clean and organized store environment., • Handle transactions and manage sales records., • Collaborate with team members to meet store goals., • Support inventory management and restocking efforts. Ideal Candidate: • Strong communication and interpersonal skills., • Ability to manage tasks efficiently in a fast-paced environment., • Previous retail or customer service experience is a plus. Join our team and help us provide exceptional service to our clientele. Your contribution will be integral to our success as a leading textile care provider.