Store Manager - Private Company

If you love Italian Fashion, come and join our Italian Luxury Cashmere Brand where we provide exceptional customer service and we have a culture of inclusion and diversity. We are looking for Senior Sales with experience in promoting style advise to our affluent customers in one of our Store in King's Road-Chelsea/Knightsbridge/Hampstead Hit or Marylebone. Job description: *Ensure high levels of customer satisfaction through excellent sales service. *Maintain outstanding store condition and visual merchandising standards. Maintain a fully stocked store. Identify customers' needs and wants and create a best seller list. *Welcome and greet customers in an elegant manner. Assisting customers at the fitting room and being able to add on sales. • Actively involve in deliveries and re-plan, up to date with product information. Accurately describe product features and benefits. *Follow all companies policies and procedures. The goal is to provide high class customer service and to increase company’s growth and revenue through maximising the sales. Requirements and skills *Proven working experience in retail sales Basic understanding of sales principles and customer service practices Proficiency in English Track record of over-achieving sales KPIs, Solid communication and interpersonal skills Customer service focus Friendly, helpful, confident and engaging personality. This job is full time only

Let me take this opportunity to introduce TWG Tea to you. TWG Tea offers close to 1000 luxury teas from 45 different countries including countless exclusive teas, all hand blended in Singapore and has one of the largest selections in the world. We create daring and exclusive blends, using the most fragrant flowers and fruits from Europe, the most exotic spices, and only the finest, single estate teas from remote and mysterious regions of the world. Our experts travel across the globe, tasting countless teas in a rigorous quest for the rarest of teas. This relentless quest has also meant fruitful direct contact with planters, yielding some wonderful teas. We are looking for someone energetic ,customer/detail orientated and a massive Team player. Key Responsibilities: Providing exceptional standards of customer experience surpassing customer expectations at every opportunity by following the Company’s policies and SOP,s. Demonstrating and reflecting the glamorous, luxury Tea,s through customer service, attitude, personal grooming, dress code and behaviour Developing a detailed knowledge of the product including construction, materials, care and designin order to provide exceptional and knowledgeable customer service Participating in, and representing TWG Tea UK at all times and during promotional events and activities in particular Contributing ideas and suggestions to the team in order to achieve improvements in all aspects of the boutique performance Demonstrating a constant awareness and actively striving to achieve key performance indicators in order to increase boutique performance and reach individual and store targets Actively ensuring merchandise presentation reflects VM standards and general tidiness and cleanliness of the boutique at all times Playing an active role in replenishing stock according to TWG tea UK procedures and policies Collaborate with the team in organizing the product in the stock room including participating in stock takes and helping to keep the stock room tidy and clean Attending and participating in all store meetings and training events as required ensuring good communication is maintained

Core responsibilities Must be fluent in Polish Language Customer service: • Assisting customers with finding products and answering questions., • Providing advice and recommendations on products., • Handling complaints and processing refunds., • Stock management:, • Unpacking and organizing new deliveries., • Restocking shelves and ensuring they are tidy and well-presented., • Rotating stock, placing items with earlier sell-by dates at the front., • Removing expired or damaged products., • Store operations:, • Operating tills and processing customer payments, including cash and card transactions., • Maintaining store cleanliness and tidiness, including cleaning shelves and floors., • Ensuring compliance with health and safety procedures., • Other tasks:, • Working in specialized departments like the deli or bakery., • Taking part in promotional events. Deli Duties • Serving customers meat products and ready cooked Deli products, • Following Health and Safety and Hygiene guidelines

Les Cent Ciels, 'the hundred skies', offers versatile clothing in high quality yarns; with Cashmere at the core of the collection. Les Cent Ciels epitomises relaxed luxury and we are looking for dedicated Sales Manager to join the team to represent the brand at our flagship boutique in Central London. The role will involve: • Recruiting, training, supervising and appraising staff, • Managing budgets, • Maintaining statistical and financial records, • Dealing with customer queries and complaints, • Overseeing pricing and stock control, • Maximising profitability and setting/meeting sales targets, including motivating staff to do so, • Ensuring compliance with health and safety legislation, • Preparing promotional materials and displays liaising with head office. Committed candidates who are interested in working on a personal, direct basis with customers, and want to be part of a small team within a growing brand should apply.

Store Manager – Nonna Bakery (Central London) Nonna Bakery is expanding! We’re opening our second London store and are looking for an experienced Store Manager to lead our team and uphold the quality, warmth, and authenticity that define our Italian brand. You’ll oversee daily operations, manage staff, coordinate suppliers, control inventory and wastage, ensure top hygiene and cleaning standards, monitor sales performance, and prepare reports for management. You’ll be responsible for keeping the store running efficiently while maintaining excellent customer service and team morale. What we’re looking for: • Proven experience as a Store or Café Manager in the bakery, coffee shop, or restaurant industry., • Strong leadership, organizational, and problem-solving skills., • Knowledge of health and safety and food hygiene standards., • Efficient, flexible, and independent, with very high cleaning and operational standards., • Passion for authentic Italian food and culture., • Fluency in English; knowledge of Italian language and culture will be highly valued. If you’re a motivated, hands-on leader ready to grow with a fast-expanding Italian brand, we’d love to hear from you. 📍 Location: Central London 🕒 Full-time, 48 hours per week 💰 38k - 40k + performance bonuses 👉 Apply now and be part of Nonna Bakery’s next chapter!

We are looking, on behalf of one of our clients, for a polished and customer-focused Luxury Sales Professional to join their flagship Mayfair boutique. The successful candidate will be fluent in Arabic, passionate about luxury jewelry, and capable of creating personalized experiences for an international clientele, including VIP customers from the Middle East. Key Responsibilities • Deliver an exceptional client experience in line with luxury standards., • Build and maintain strong, long-term relationships with VIP clients., • Consistently achieve sales targets and contribute to store performance., • Ensure boutique presentation and visual merchandising reflect brand guidelines., • Participate in store events and activations to drive customer engagement., • Represent the brand with professionalism, elegance, and enthusiasm. Qualifications • Arabic speaker with excellent English communication skills., • Previous experience in luxury retail (jewelry, watches, or fashion preferred)., • Strong sales and clientele background, with VIP customer engagement experience., • Results-driven, proactive, and a strong team player., • Flexible availability for boutique retail hours, including weekends and holidays What's In It For You • Competitive salary package with monthly sales commissions., • Opportunity for career growth within a global luxury brand., • Prestigious Mayfair location serving elite international clientele., • Collaborative and multicultural team environment.

🌟 Join Our Team at Crème de la Crepe in Covent Garden 🌟 Are you passionate about creating delicious crepes and providing exceptional customer service? Do you thrive in a fast-paced environment where every day brings new challenges and opportunities? If so, we want YOU to join our team as a Part-time Team Member! Experience Essential: • Training as a Crepe Chef, Server, or Barista, • Food and Hygiene Level Two certification Don't worry if you don't have all the necessary experience; we provide comprehensive training to help you excel in your role. As a Team Member, you'll play a crucial role in the day-to-day operations of Crème de la Crepe. Your responsibilities will include: • Carrying out standard operating procedures & cleaning duties., • Coffee & Crepe making., • Drinks making., • Operating the till system., • Handling cash and card transactions., • Full product knowledge of all menu items and services., • Serving customers and ensuring their requests are met to the high standards required., • Provide customers with help and advice., • Ensure every customer is greeted when entering the shop so they know what to do and feel important and valued., • Be aware of your responsibility to make timely delivery of all food & beverage items to customers., • Confident and clear communication with customers to ensure satisfaction and resolution of complaints where required., • Ongoing customer interaction to ensure they are enjoying their food/drinks after they have been served., • Ensuring the food service area is left clean and tidy once all the guests have left – ideally clearing crepe trays etc while customers are still seated and asking how they have enjoyed their experience., • Reporting problems with staff and operations to Management., • Opening and closing the shop. We're looking for hard-working, highly motivated individuals who take pride in their work and strive for excellence. If you're ready to join a dynamic team in the heart of Covent Garden and start making delicious crepes for our valued customers, we want to hear from you! To apply, please contact us ASAP. The successful candidate must be available to begin training immediately. Don't be a pancake, join us at Crème de la Crepe and be part of a team dedicated to creating unforgettable experiences for our customers!