Mascara Bar Ltd

We are currently seeking an experienced Bartender to join our exceptionally friendly Food & Beverage team at our Mercer Roof Terrace Restaurant located on the 7th floor of Vintry & Mercer Hotel. To be considered for this position, a minimum of 1-2 years of experience in a restaurant or hotel of comparable standards is required. We are looking for someone who is skilled in crafting creative and high-quality cocktails, and who possesses a deep understanding of mixology and beverage service. Joining our team means being part of a dynamic and fast-paced environment where excellent customer service is paramount. If you have a passion for mixology, thrive in a busy setting, and have a warm and welcoming personality, we would love to hear from you!

JOB OVERVIEW To co-operate and work with departmental colleagues and team members across the business, carry out tasks as designated and manage the day-to-day practical aspects of customer service in an organised, structured and professional way. Primary duties include greeting guests, taking orders, serving food and drinks, and ensuring a positive dining experience. To carry out all tasks and procedures in line with statutory requirements and ensure that customer service is provided in line with the business and performance objectives of the Hotel. DUTIES AND RESPONSIBILITIES Service Delivery: Creating tell-your-mates experiences that makes guests want to keep coming back Welcome guests, direct them to their tables, and ensure a clean and inviting space. Present menus, answer questions about dishes and beverages, and accurately record orders. Deliver food and beverages promptly and efficiently, ensuring proper presentation and temperature. Refill drinks, clear used plates, and maintain a clean and organised dining area. Process payments, whether by credit card or room charging. Being empowered to use your initiative when dealing with handle customer complaints or issues with a positive attitude and seek to resolve them. Ensure tables are set up appropriately, and the dining area is clean and tidy. Relay orders accurately, address any issues with preparation, and coordinate service Actively looking for opportunities to grow revenue. Identifying upselling opportunities General Operations & Team Support: Work flexibly across multiple areas depending on business needs. Support events, activations, and lifestyle programming. Ensure public areas remain clean, inviting, and on-brand. Maintain a positive, supportive, and inclusive team environment. Follow all hotel policies, safety procedures, and brand standards. Other: While this job description is intended to be an accurate reflection of the duties involved with this position, the company reserves the right to add, remove or alter duties when business need dictates. REQUIRED KNOWLEDGE, SKILLS & EXPERIENCE FOR THIS ROLE Experience: Previous experience in a customer-facing role preferred Confidence using IT systems and software (including Microsoft Office) Skills: Customer Service: Friendly, attentive, and able to handle wide range of customer interactions. Natural influencing skills with a knack for managing expectations Communication: Excellent verbal and non-verbal communication skills. Knowledge of Food and Beverages: Familiarity with menu items, drink options, and potential allergies or dietary restrictions. Attention to Detail: Accurate order taking, ensuring correct presentation, and maintaining a clean dining area. Multi-tasking: Ability to handle multiple tasks simultaneously while maintaining efficiency. Problem-Solving: Able to address customer issues or resolve unexpected situations. Teamwork: Collaborate effectively with other servers, kitchen employees, and bar staff.

We’re hiring! Are you enthusiastic, hard-working and passionate about hospitality? We want you! We’re currently looking to hire front of house staff on both a full time and part time. Good pay plus cash tips and service charge every month look forward to welcoming you to out team!!! ..

Are you ready to shake, stir, and serve unforgettable experiences? UBA Shoreditch is looking for a passionate, confident and service driven Bartender to join our vibrant bar team at UBA Shoreditch, part of Hart Shoreditch. At UBA, we blend modern Asian influences with late-night energy, exceptional drinks, and warm, effortless hospitality. We’re seeking a bartender who thrives in a fast-paced environment, takes pride in their craft, and is excited to grow within a creative, lifestyle-led venue. Key Responsibilities: • Deliver outstanding guest service at the bar, creating memorable and engaging experiences., • Prepare and serve cocktails, spirits, wine, beer, and coffee to the highest standards of quality and consistency., • Support the Head Bartender and F&B Managers in the smooth day-to-day running of the bar operation., • Maintain excellent bar organisation, cleanliness, and presentation at all times., • Manage stock levels, restocking the bar efficiently to ensure seamless service throughout shifts., • Ensure glassware is clean, polished, and readily available during service., • Work collaboratively with the wider bar and floor team to achieve agreed goals and service standards., • Develop in-depth knowledge of the full drinks menu and confidently describe offerings to guests. S, • upport and assist colleagues during busy services to ensure a calm, efficient operation., • Comply with all legal requirements relating to food safety, hygiene, licensing, and health & safety. What We’re Looking For • Previous experience as a Bartender in a premium or quality-driven hospitality venue., • Strong cocktail-making skills with solid knowledge of spirits, wine, and coffee., • Passion for delivering consistently high-quality drinks and guest experiences., • Calm under pressure, with excellent communication and teamwork skills., • Well organised, detail-oriented, and proactive during service., • A genuine interest in lifestyle-led hospitality and East London’s creative energy. What We Offer • Competitive salary plus service charge., • Opportunities for career growth within a dynamic and growing hospitality group., • Exposure to a creative, high-energy bar concept with room to develop your skills., • Employee Assistance Programme Staff meals on duty., • A supportive, collaborative, and vibrant working environment. If you love great drinks, thrive behind the bar, and want to be part of something exciting, we’d love to hear from you. Apply now with your CV and help us create unforgettable moments at UBA Shoreditch!

Bar Assistant (Ad Hoc Basis) Responsible To: Events Duty Manager, Events Manager, General Manager Role Purpose: To provide an outstanding 5-star bar and customer service experience to all guests attending events at the venue. The Bar Assistant will ensure efficient bar operations, maintain high standards of cleanliness and hygiene, and deliver fast, friendly, and professional service throughout all events on an ad hoc, shift-based basis. Key Responsibilities: • Set up and dismantle all bar equipment, including mats, ice buckets, cups, stock, fridges, and spirit optics., • Prepare, mix, and serve alcoholic and non-alcoholic beverages responsibly and efficiently., • Serve snacks and refreshments where required., • Maintain cleanliness and hygiene standards across all bar areas and equipment before, during, and after service., • Process customer payments accurately using cash and card systems., • Record and report operational waste accurately., • Re-stock bar supplies and monitor stock levels throughout service., • Ensure all bins are emptied and bar and stock areas remain tidy and organised., • Collect empty cups and clear customer areas during and after events., • Deliver excellent customer service by responding to requests promptly and resolving complaints professionally., • Adhere to and actively promote all venue policies, procedures, and service standards., • Follow all normal operating procedures, emergency evacuation procedures, and Challenge 25 policies., • Support Event Assistants and Duty Managers with general cleaning and upkeep of the venue during and after events., • Carry out any other duties appropriate to the level and responsibilities of the role. Experience Required: • Previous experience working in a bar, hospitality, events, or customer service environment is desirable but not essential., • Experience handling cash and card payments accurately., • Experience working in a fast-paced environment while maintaining excellent customer service standards., • Knowledge of responsible alcohol service and Challenge 25 procedures preferred., • Experience maintaining cleanliness, hygiene, and stock control within a hospitality setting is advantageous., • Flexibility to work evenings, weekends, public holidays, and shifts offered on an ad hoc basis. Skills & Competencies • Excellent customer service and communication skills., • Strong interpersonal skills with the ability to engage positively with customers and colleagues., • Ability to work efficiently under pressure in a busy events environment., • Ability to work independently and as part of a team., • Basic numeracy skills and confidence handling payments and stock., • Understanding of health, safety, and hygiene requirements within hospitality environments. Personal Attributes: • Friendly and approachable manner., • Positive attitude and strong work ethic., • Flexible and adaptable approach to work., • Calm and professional under pressure., • Enthusiastic and customer-focused., • High standards of cleanliness and presentation. Working Conditions • This is an ad hoc position with shifts offered based on business and event requirements., • Working hours will include evenings, weekends, and public holidays., • Standing for extended periods may be required., • Manual handling and lifting of stock and equipment may be required., • Fast-paced, customer-facing environment. Equal Opportunities Statement The organisation is committed to creating an inclusive environment and welcomes applications from all suitably qualified individuals regardless of age, disability, gender identity, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.

Are you ready to shake, stir, and serve unforgettable experiences? UBA Shoreditch is looking for a passionate, confident, and service-driven Head Bartender to join our vibrant bar team within Hart Shoreditch Hotel. At UBA, we blend modern Asian influences with late-night energy, exceptional drinks, and warm, effortless hospitality. We’re seeking a bartender who thrives in a fast-paced environment, takes pride in their craft, and is excited to grow within a creative, lifestyle-led venue. Key Responsibilities • Take responsibility for all bars within the hotel, including lobby bar, restaurant bar and BYRD lounge bar, • Deliver outstanding guest service in all outlets, creating memorable and engaging experiences., • Prepare and serve cocktails, spirits, wine, beer, and coffee to the highest standards of quality and consistency., • Support the F&B Managers in the smooth day-to-day running of the bar operation including closing procedures, • Create rotas for the bar team, train junior bartenders, recruit staff and complete performance reviews, • Maintain excellent bar organisation, cleanliness, and presentation at all times., • Manage stock levels, restocking the bar efficiently to ensure seamless service throughout shifts. Responsible for stock take of the bar ensuring appropriate par levels, • Ensure glassware is clean, polished, and readily available during service., • Work collaboratively with the wider F&B team to achieve agreed goals and service standards., • Confident in menu engineering and creating bespoke cocktails with seasonal changes, • Support and assist colleagues during busy services to ensure a calm, efficient operation., • Comply with all legal requirements relating to food safety, hygiene, licensing, and health & safety. What We’re Looking For • Previous experience as a Head Bartender in a premium or quality-driven hospitality venue., • Strong cocktail-making skills with solid knowledge of spirits, wine, and coffee., • Passion for delivering consistently high-quality drinks and guest experiences., • Calm under pressure, with excellent communication and teamwork skills., • Well organised, detail-oriented, and proactive during service., • A genuine interest in lifestyle-led hospitality and East London’s creative energy. What We Offer • Competitive salary plus service charge., • Opportunities for career growth within a dynamic and growing hospitality group., • Exposure to a creative, high-energy bar concept with room to develop your skills., • Staff meals on duty., • A supportive, collaborative, and vibrant working environment. If you love great drinks, thrive behind the bar, and want to be part of something exciting, we’d love to hear from you. Apply now with your CV and help us create unforgettable moments at UBA Shoreditch!

Bartender Job Requirements and Responsibilities: Stock count and ordering. Provides a pleasant drinking experience to customers. Serves drinks while maintaining a clean and sanitary bar area. Attends to the detail and presentation of each order. Prepares and maintains ingredients by following recipes. Adheres to proper alcohol handling, sanitation, and safety procedures, and maintains appropriate dating, labeling, and rotation of all beverage items. Coordinates daily supply inventory for bar and submits orders to supervisor; assists with receipt of deliveries. Contributes to daily, holiday, and theme drink menus in collaboration with supervisor. Ensures smooth operation of bar services during absence of supervisor. Completes cleaning according to daily and weekly. Assists with orienting new employees to their work area. Listens to customer complaints and suggestions and resolves complaints. Instructs personnel in use of new equipment and cleaning methods and provides efficient and effective methods of maintaining work area. Bartender Qualifications/Skills: Demonstrated knowledge of and skill in ability to safely and effectively operate standard beverage service equipment Adaptability Decision-making Customer service Oral communication Planning, problem solving, and teamwork Self-motivated High energy Level Multi-tasking Minimum two (2) years of bar or restaurant experience to include drink preparation

We are currently seeking an experienced Bartender to join our exceptionally friendly Food & Beverage team at our Do Not Disturb Bar. An underground and sophisticated speakeasy cocktail bar taking inspiration from the clandestine bars of 1920s New York. To be considered for this position, a minimum of 1-2 years of experience in a similar role in a restaurant or hotel of comparable standards is required. We are looking for someone who is skilled in crafting creative and high-quality cocktails, and who possesses a deep understanding of mixology and beverage service. Joining our team means being part of a dynamic and fast-paced environment where excellent customer service is paramount. If you have a passion for mixology, thrive in a busy setting, and have a warm and welcoming personality, we would love to hear from you!