The Mall Tavern

Goldwood is a contemporary bar and restaurant in the heart of the City of London, offering a lively, sport-led environment, energetic atmosphere, and a strong focus on exceptional service. As part of Sport London within ETM Group, Goldwood brings together premium live sport viewing, elevated food, and a curated drinks selection to create a dynamic and social guest experience. As part of ETM Group, Goldwood sits within a portfolio known for operational excellence, people development, and some of London's most distinctive hospitality venues. Role Overview: At ETM Group, being a Floor Manager is a key operational leadership role and an important step in building your career within premium, high-volume hospitality. You are at the forefront of the guest experience, leading service, supporting your management team, and ensuring every shift delivers energy, consistency, and excellence. Across our Sport London venues our Floor Managers play a vital role in delivering high-energy, sport-led experiences. From matchdays to large-scale bookings, you help create an engaging atmosphere while maintaining strong service standards in fast-paced environments. Working closely with your Assistant General Manager and General Manager, you will take ownership of service delivery on the floor, ensuring smooth operations, team coordination, and a memorable guest journey. This is a hands-on role where visibility, pace, and leadership are key - you set the tone for your team and lead by example throughout service. If you thrive in energetic environments, enjoy leading teams from the front, and are passionate about delivering great guest experiences, this is an opportunity to grow within one of London's leading hospitality groups. Company Benefits: * Competitive industry pay (based on salary & Tronc) * Guaranteed 48 hours per week contract * 50% discount for you and up to 5 friends at any of our venues * 5.6 weeks paid annual leave * Pension * Quarterly Incentive Scheme * Generous employee referral scheme * Discounted shopping at many high street stores * Cycle to work scheme * Access to Stream for better money management * Access to the award winning Hospitality Action Charity, offering an Employee Assistance Program * Group wide Learning and Development opportunities * Complementary hot drinks in your venue * Complementary meal on shift * Your birthday lunch is on us The Ideal Candidate Will Present: * Proven Experience: You have experience in a similar role within a high-volume, fast-paced hospitality environment. * Leadership Skills: You are a confident and approachable leader who can motivate teams and maintain high energy during service. * Operational Awareness: You understand the flow of service and can support in delivering efficient, well-organised shifts. * Guest-centred Approach: You are passionate about delivering great service and ensuring every guest has a memorable experience. * Resilience & Agility: You thrive under pressure and can adapt quickly in busy, high-energy environments. * Passion for Food & Drink: You have a strong interest in quality food, drinks, and current hospitality trends. * Hands-On Approach: You lead from the floor, supporting your team, resolving challenges, and driving standards in real time. * Sports Awareness: You have a strong awareness of key sporting events and enjoy contributing to the atmosphere and excitement of matchdays. About Us: ETM Group is a leading London hospitality business, home to a collection of premium restaurants, bars, and iconic sports venues. Through our portfolio of standout London venues across ETM Collection and ETM Sport London, - we deliver exceptional food, drink, entertainment, and guest experiences across the capital. From elevated rooftop dining to high-energy match-day occasions, our venues are united by a commitment to quality, innovation, and memorable hospitality. At the heart of our success are our people, guided by our EPIC values: Excellence, Passion, Integrity, and Challenge. ETM Group are proud to be an equal opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives.

Night Manager – The Megaro Collection Kings Cross The Megaro Collection encompasses 3 distinctive hotels ranging from our 61-bedroom 3 hotel The California, our 33-bedroom and 8 apartments 4 Boutique townhouse The Gyle, and our 49-bedroom 5*property The Megaro. Each hotel offers a unique insight to life in one of London’s rising neighbourhoods and welcomes all guests to Argyle Square for an exceptional and personalised travel experience. We are now ready to enlarge our family, and we are looking for an experienced Night Manager who is a super user of Guestline PMS (Rezlynx), which is a must to be considered for the role. The Hotel Manager will be working on-site 4 days a week, with 4 days off, managing the guest experience from check-in to check-out, as well as being responsible for all health and safety, fire safety, and food safety compliance for all three properties. The Night Manager will be responsible for ensuring night audits, closing end of day, and reconciliation is completed correctly and according to company standards and procedures. The Night Manager will be fully responsible for the night receptionist team members, ensuring the property is running smoothly and the highest of customer service is delivered. The Night Manager will have an excellent command of English, both verbal and written; will be an expert in Health & Safety and Security (SIA qualification would be ideal but not a must to be considered for the role). The ideal candidate will be passionate, well presented, extremely knowledgeable, and passionate about 5-star service and guest journey. The role requires someone with superb organisation and communication skills. It is essential to ensure the department is adequately briefed at all times, so communication is key. The Night Manager will: • Possess comprehensive knowledge of the company PMS system, Guestline (Rezlynx)., • Possess excellent presentation and interpersonal skills., • Skilled in checking arrivals lists, credit limit reporting and cash handling., • Knowledge of standard PC packages and computerized reservations systems., • Proficient in handling general clerical and administrative tasks., • Coordinate with fellow Night Manager to ensure seamless operations and effective handover of tasks and information., • Be flexible, will have great attention to detail., • Possess the ability to work independently., • Excellent command in English, both in oral and written., • Be extremely knowledgeable about the company services, standards & products., • Be proficient in night audit duties, including running reports, closing the end of day, and ensuring reconciliation is completed to company standards and regulations., • Be commercially and financially astute., • Provide exceptional customer service and unforgettable experience., • Possess a strong know-how in health and safety policies and procedures., • Be truly passionate about guests’ journey and will possess great attention to details. If you are looking for a vibrant yet high-end operation, no need to look any further. Apply today and begin a new adventure with us.

About Us ------------ At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. About This Role ------------------- Blank Street's Digital Product team builds and continuously elevates the digital tools and systems that enable a best-in-class customer and in-store experience across every touchpoint. This includes our mobile app, POS, and internal tools. In this role, you will support the strategy, development, and day-to-day improvement of our consumer and employee-facing products. You will spend a lot of time helping existing products run better, while also supporting the development and rollout of new products and features. That means gathering feedback from the field, triaging bugs and issues, translating what we are hearing into clear fixes for engineering, and supporting rollout and training so changes land smoothly. We're open to a range of experience levels, if a more experienced candidate is a great fit, we're open to leveling the role accordingly. Over time, we want you to grow into a builder who can proactively prototype solutions and workflows (using AI-assisted development tools) to help the team move faster. Your work is structured around three pillars: 1. Product Strategy & Research understand user problems, gather feedback, and help shape what we build., 2. Execution triage issues, support launches and rollout, write documentation, and prototype solutions., 3. Product Insights & Analytics track metrics, analyze performance, and use data to inform decisions. This role is based fully in-person at our London office. What You'll Do ------------------ Product Strategy & Research • Collaborate on Product Strategy: Work alongside product managers, designers, and engineers to define product requirements, conduct market research, and shape product roadmaps. Understand user needs and business goals to identify new opportunities., • Gather and synthesize user feedback: Collect feedback from baristas, operators, and customers, identify pain points, and translate them into pragmatic improvements. Execution • Triage issues and improve core workflows: Partner with the field and support teams to capture bugs and pain points, reproduce issues, and translate them into clear tickets, acceptance criteria, and fixes for engineering., • Support launches, rollout, and training: Help plan releases, build training and enablement materials, and support rollout to shops so changes land well in the field., • Support product development: Create and maintain clear documentation, product requirements and user stories, to keep the team aligned on goals and deliverables. Assist across the full product lifecycle from ideation to launch., • Vibe code solutions: Use AI-assisted dev tools, no-code platforms, and scrappy prototypes to test and validate ideas quickly before we commit engineering resources. Product Insights & Analytics • Track and analyze metrics: Define, track, and analyze product metrics and KPIs. Gather data to understand product performance and inform future decisions., • Build reporting and dashboards: Create and maintain dashboards and reports that give the team visibility into product health, adoption, and engagement., • Support experimentation: Help design and analyze A/B tests to validate product hypotheses. Who You Are --------------- • 2+ years in a product-adjacent role (e.g., product management, product marketing, business analysis, operations/strategy with significant product exposure)., • Evidence you can ship: you've contributed to launching or improving a digital product, feature, workflow, or process end-to-end (problem → solution → rollout/measurement)., • Hands-on experience using AI-assisted build tools (e.g., Cursor, Claude, Copilot, v0, Replit) to prototype, automate workflows, or ship working solutions., • Comfort operating in a fast-moving, cross-functional environment (Product, Design, Engineering, Ops/Field teams), with frequent context switching., • Bonus Points:, • A portfolio of things you've built with AI tools (side projects, prototypes, internal tools, automations)., • Experience with product execution tools like Linear, Asana, Notion (or similar)., • Familiarity with automation/no-code tools (Zapier, Make, Airtable, Retool, etc.)., • Exposure to consumer tech, retail, hospitality, or multi-site operations. Benefits & Perks --------------------- • Equity package, • Private health and dental insurance, • 25 days of annual leave (on top of bank holidays), along with an additional paid day a year 'to start something extraordinary' ✨ and pursue a passion, • A salary sacrifice scheme to spend on Cycle to Work, bike subscriptions, pensions and medical, • Access to 1Rebel off-peak classes at the sites near our office, for free!, • Exclusive access to our coveted Regulars program -- yes, that means free coffee, matcha and more! ☕️✨, • Great culture with regular team events

An opportunity for an experienced and approachable leader with a genuine love of hospitality and love of beautiful, ingredient-led food. Granger & Co. is looking for a Manager to join our restaurant family. ABOUT US Since we opened our doors in London in 2011, Granger & Co. has brought the relaxed, sunny Australian way of dining to the city. Our restaurants reflect the spirit that Bill Granger made known around the world: easy-going, generous excellence. Our food makes people feel good. It is full of flavour, goodness and vitality. We thoughtfully source the best possible ingredients with a sunny, colourful lightness, and the emotional comfort of food is as important to us as how it looks and tastes. We celebrate seasonality, champion local growers and suppliers and prioritise ingredients grown with care for the world. As a family-owned restaurant group that is constantly evolving, we value all employees as respected individuals and foster diversity and inclusion, with everyone given a chance to share their voice and ideas. People stay with us and grow with us, many for over a decade. THE ROLE This is a full-time position with a mix of daytime, evening and weekend shifts. As Assistant Restaurant Manager, you will lead the front-of-house team in delivering warm, generous and confident hospitality. You’ll ensure smooth and organised service, support the team in creating a welcoming atmosphere, and work with pace and attention to detail throughout the day. You’ll contribute to daily operations, from managing service flow and handling guest enquiries to supporting training, rostering and quality control. You will also champion our seasonal, ingredient-led menu, guiding guests and supporting the team in understanding our food, producers and values. You will have support and training in administrative tasks from the restaurant management team and our hands-on operations team. ABOUT YOU You love hospitality, from the joy of sharing great food and drink to creating memorable experiences for guests. You take pride in leading a team that delivers excellence with care, warmth, and professionalism. Calm under pressure, organised and solutions-focused, you thrive in a fast-paced environment where every detail matters. You care about good food, love learning about ingredients and producers, and enjoy sharing that passion with both guests and colleagues. Above all, you value generosity, teamwork and creating a supportive space where people can do their best work. WHAT WE OFFER • A real work-life balance in a people-first business with teams who love what they do., • An additional day of holiday for every year of service after two years., • Access to wellbeing support and private GP services through Hospitality Rewards., • Freshly made staff meals every shift., • 50% off when you dine in our restaurants (for up to four people)., • Cycle to work scheme., • Enhanced maternity pay (after 40 weeks of service)., • Ongoing learning opportunities and visits to the farms and producers we work with. We believe great food and hospitality bring people together. Our kitchens and restaurants are places where every team member is heard, supported, respected and encouraged to grow. We are proud of our inclusive culture and the positive energy it brings to our restaurants. If you are excited by the idea of cooking seasonal, ingredient-led food with a team who cares about flavour and hospitality, we would love to hear from you.

Looking for, self-drive individuals with experience on working on busy environments. Are you able to provide customers with great service and with a smile on your face? Are you able to train others? Are you looking for to grow up on the industry? If you can answer yes to this three questions we want to speak to you. As an Supervisor/assistant manager at Caffe Concerto, you’ll need to keep your eyes on everything. As well as helping the general manager with strategic planning and targets, you’ll get to flex your management muscle across the floor, Kitchen and bar teams, mentoring, motivating and inspiring them to deliver the best Caffe Concerto guest experience possible. In return, our assistant managers will receive an industry-leading pay package, incredible opportunity for career progression and the training to make sure you succeed. Plus you’ll also get access to an impressive array of benefits. Benefits of working with us: -50% staff discounts in all our venues even on your days off -Extra service charge -Flexible weekly time table. -Annual holidays of 4 weeks. -Learning and development opportunities. -Free meals during working hours. Requirements: -Positive attitude and experience is required. -Must have the stamina to work full time be flexible and do long shifts. -Be able to reach, bend, stoop and frequently lift up to 50 pounds. -Possess excellent basic math skills and have the ability to operate a cash register or POS system.

DOME is looking for a charismatic and kind Bar Manager to join our festival team! DOME is an immersive, travelling food hall experience spanning two floors and six exciting food and drink brands. Each quick-service food and bar concept operates from its own converted unit and is powered by a close-knit team, while also being part of a larger collaborative food hall environment. Working alongside the cult-favourite brand Truffle Burger, we deliver high-energy hospitality experiences across festivals, events, pop-ups and restaurants. We're looking for a passionate and experienced Bar Manager to lead from the front and help create exceptional guest experiences. The Role As Bar Manager, you'll oversee the day-to-day running of the bar operation, ensuring outstanding service, strong team leadership and smooth operational performance in a fast-paced festival and events environment. You will: • Run the bar operation end-to-end, overseeing daily service, standards, safety and site performance, • Lead busy service periods with confidence while maintaining exceptional drink quality and guest experience, • Build, train and motivate a positive, high-performing team through strong communication and leadership, • Maintain excellent cleanliness, organisation and stock management across all bar areas, • Ensure all licensing, health & safety and event regulations are followed, including age verification procedures, • Manage stock, labour and suppliers to control costs, reduce waste and improve efficiency, • Drive product and service excellence while acting as a positive ambassador for the DOME brands, • Work collaboratively with event teams, suppliers and management to deliver smooth operations, • Support recruitment, training, performance management and team development, • Create an inclusive, respectful and energetic workplace culture Benefits * Growth, personal development and career opportunities in festivals and events • Expert leadership and management training from top industry providers, • Fun, friendly, casual and seriously experienced team, • Discounts across our events, festivals, pop-ups and restaurants, • High-quality uniform provided, • Bonus scheme available for all team members --- whatever your level About Truffle Burger Founded in 2018, Truffle Burger began as a simple burger concept trading from a van around London and quickly became a cult favourite. From pop-ups and festivals to international collaborations and restaurants, the brand has grown into a recognised name with an ever-increasing following. As we continue to expand our teams, projects and international presence, we remain committed to the quality, creativity and hospitality that made Truffle Burger special from day one.

Restaurant Manager We are looking for an experienced, ambitious, and inspiring Restaurant Manager to join our team. You need to have an open, engaging and humble personality, with confidence to be the face of Brindisa Kitchens. You will have a good understanding of operations, finance, and a passion for delivering outstanding customer experience. Ideally, you'll have two years of experience as an Assistant General Manager or Assistant Manager in casual or high-end restaurants. Be part of our team Here at Brindisa our food is homely and authentic, with flavour always being the key factor. Above all our food is about sharing. We celebrate the culture and dining experience of small plates. We have a direct relationship with all our suppliers, bringing their ethos and quality to the table. We offer: • 28 days holiday, • Paid overtime, • 35% discounts in our restaurants and our retail offerings, • Cycle to work scheme, • Refer a friend reward, • Opportunity to progress within the business across our sites, • Opportunity for trips to Spain to meet our producers

We care about your career and are known for having the absolute best people in the industry. When you join us as an Assistant Restaurant Manager at The Barn at Coworth Park, you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.