£30000–£36000 anual
Jornada completa
London
Break The Fast London is an award-winning brunch and global food concept known for bold flavours, high-energy service, and a vibrant dining experience. As we expand our capacity and introduce evening service, we’re looking for a Floor Manager to lead our front of house team and drive exceptional service standards. This is a hands-on role for someone who thrives in a fast-paced environment and knows how to run a busy floor with confidence. The Role You’ll be responsible for managing day-to-day service, leading the FOH team, and ensuring every guest has a great experience from start to finish. Key Responsibilities • Lead and manage busy brunch and evening services, • Oversee FOH team performance and ensure smooth operations, • Manage table flow, seating, and service speed, • Handle customer interactions, feedback, and complaints professionally, • Support and train FOH staff to maintain high standards, • Work closely with the kitchen to ensure efficient service, • Assist with opening and closing procedures, • What We’re Looking For, • Previous experience in a supervisor or floor manager role, • Strong leadership and communication skills, • Confident running high-volume service (brunch experience a plus), • Positive, energetic, and solutions-focused, • Able to stay calm under pressure and lead by example, • Passion for hospitality and great customer experience, • What We Offer, • Salary: £28,000 – £32,000 per year (depending on experience), • Full-time position (40–45 hours per week), • Opportunity to grow with an expanding brand, • Free staff meals, • Supportive and energetic team environment, • Location Break The Fast London Brockley, SE4