Grand M London Ltd

Job Description: Business Development Executive – EMEA Market Full-Time, On-Site | London-based About Us We believe that decorative art is widely undervalued, undermined, and underappreciated. Art, in itself, is a channel of expression, a vessel that speaks stories and values. Decorative art is no different. Silian Art and Design, a leading art consultancy and provider, has been enriching and transforming spaces with bespoke art solutions since 1997. From concept creation to in-house production, we offer tailored services to top interior designers, hospitality brands and partners to realize their artistic vision. We are now seeking talented Business Development Executives to join our team in London to manage and expand our portfolio in the EMEA market. We are looking for professionals who are passionate about the interior design and decor industry and know how to connect with clients creatively and commercially. The Role This is a full-time on-site role at our beautiful gallery space in Chelsea, London. As a Business Development Executive, you will be responsible for identifying and growing opportunities and nurturing client relationships across the EMEA region. This role requires a proactive and curious mind, and a combination of strategic account management and a flair for the creative, as you'll be working with clients who are designers and visionaries in their fields. You will be collaborating with artists, the design team, and the production team, to deliver exceptional creative solutions to industry leading clients and projects. Key Responsibilities Drive Growth: • Proactively identify, research, and pursue new business opportunities within the EMEA region to expand our client base and drive revenue growth., • Participate in industry events and networking opportunities to build connections and generate leads. Account Management: • Build, maintain, and strengthen relationships with new and existing clients, ensuring that their needs are consistently met and exceeded., • Serve as the primary point of contact for assigned accounts, managing communication and fostering strong client relationships., • Develop a deep understanding of client goals and preferences to provide tailored solutions that reflect their unique visions and branding needs. Collaborate with Creative Teams: • Work closely with our in-house design and production teams to deliver high-quality, customized art solutions that align with client specifications and project timelines., • Oversee project timelines and budgets, keeping all stakeholders informed of progress and addressing any issues that arise., • Coordinate logistics for art installations, including working with artists, logistics companies, and contractors as needed., • Manage multiple projects simultaneously, ensuring deadlines are met and quality standards are upheld. Strategic Planning & Reporting: • Develop account growth strategies to achieve and surpass sales targets., • Provide regular reports on account status, sales activities, and market trends to inform business strategy., • Collaborate with management to create and implement targeted marketing strategies within the EMEA market. Requirements Experience: Minimum of 3 years of relevant account management, business development, or sales experience, ideally within a creative, art, or design-related industry. Language Skills: Proficiency in an additional EMEA language is major plus! Location: This is an on-site role based in our London gallery office. If you are passionate about art and design and eager to contribute to high-profile projects that transform spaces, we'd love to hear from you! Job Type: Full-time Experience: Business development: 3 years (preferred)

We currently have an excellent opportunity for an experienced and passionate Reception Manager to join our friendly and fantastic team at The Collingham Serviced Apartments. Located near South Kensington we are a 26-apartment privately owned Aparthotel that strives to provide a personal touch to every guest. As Reception Manager you will be at the heart of our Front of House operations and should bring flair and passion for delivering exceptional service. You will be someone with a helpful can-do attitude who leads from the front to ensure the operational teams deliver best in class service and memorable experiences for our guests. Responsibilities: • Oversee the daily operations to ensure excellent customer service, • Ensure strong working relationships with colleagues and guests, • Ensure immediate resolution of any situations that may arise, • Maintain communication with the guests, respond to comments and complaints, • Assist reservations, • Provide the team with ongoing coaching, training, and development including appraisals, • Ensure compliance with all policies, standards, and procedures, • Anticipate guests’ needs, exceed expectations and respond promptly, and acknowledge all guests, • Assist other departments during their peak times to ensure service levels are never compromised, • Assist the Apart-hotel Manager with any and all operational requirements including statutory requirements, • Previous experience as a senior Duty Manager, Assistant Reception Manager or Reception Manager, • Hands-on approach assisting other departments as and when required, • Excellent customer service and communication skills, • Strong leadership and motivational skills, • Ability to multi-task, effectively prioritise and execute tasks in a high-pressure environment, • Attention to detail, • A consistently positive attitude, self-motivated and enthusiastic, • Excellent personal presentation and grooming standards, • Competitive salary plus incentives, • Complimentary meal on shift, • Referral bonus scheme for recommending top talent, • Dry cleaning service for work attire, • Ongoing training and development

Role Overview We are seeking a motivated and results-driven Property Negotiator to join our team. The successful candidate will be responsible for managing client relationships, handling property viewings, negotiating offers, and ensuring smooth property transactions from start to finish. Key Responsibilities Register and qualify new applicants, matching them with suitable properties. Conduct property viewings and provide professional guidance to clients. Negotiate offers between buyers, sellers, landlords, and tenants. Maintain regular communication with clients to build strong, long-term relationships. Manage and progress sales/lettings through to completion. Generate new business opportunities through proactive outreach and networking. Maintain accurate records using Jet software. Meet and exceed individual and team sales/lettings targets. Requirements Proven experience in real estate sales/lettings, customer service, or a similar role. Excellent negotiation and communication skills. Strong sales ability with a target-driven mindset. Knowledge of local property market (preferred). Professional, confident, and personable approach. Full UK driving licence and own vehicle (if required). Ability to work independently and as part of a team. What We Offer Competitive salary package with commission structure. Ongoing training and career development opportunities. Supportive and energetic team environment.

Head of Operations Job Description Operations Management Overseeing the daily operations of Corporate Catering & the Food Truck ensuring that it runs smoothly and efficiently. This includes managing staff schedules, inventory, loading in and out, serving, all menu development and logistics. Staff Supervision Hiring, training, and supervising staff. Ensuring that employees are well-trained in customer service, food safety, and operations. Inventory Management: Monitoring inventory levels to ensure that the food truck/events is stocked with the necessary products. This involves ordering products, managing stock rotations, and minimizing waste. Vendor Relations Building and maintaining relationships with vendors and suppliers to ensure a consistent supply of quality products. Negotiating contracts and prices to benefit food truck/events. Customer Service Ensuring a high level of customer satisfaction by addressing customer inquiries, complaints, and feedback. Implementing customer service policies and ensuring that staff adhere to them. Financial Management: Managing the financial aspects of the food truck/catering, including budgeting, forecasting, and financial reporting. Ensuring that the market meets its financial targets and operates within budget. Compliance and Safety Ensuring that the market complies with all relevant health, safety, and food regulations. Conducting regular inspections and training staff on safety procedures and food handling standards. Business Development Developing and implementing long-term strategies to grow the market and improve its competitive position. This can involve market analysis, identify new opportunities, and staying updated with industry trends. This can include helping with tender applications.