Muswell Group

We are excited to be recruiting for the role of HR and Recruitment Manager for a vibrant organization based in Canary Wharf. Job Overview: The company are looking for a dedicated and enthusiastic HR & Recruitment Manager to oversee all aspects of recruitment and human resources practices and processes. Reporting directly to the CEO, the HR & Recruitment Manager will act as the go-to person for all employee-related issues with duties including job design, recruitment, employee relations, performance management, training & development and talent management. We strongly believe the job of our HR function is vital to the overall business success. Our people are what make us and the HR & Recruitment Manager will ensure we have a happy and productive workplace where everyone works towards achieving our mission and objectives. Promoting corporate values and shaping a positive culture is a vital aspect of this role and something we feel very passionate about. Job duties & responsibilities: Recruitment: - Working closely with managers to conduct a robust recruitment process for all vacancies throughout the company. - Proofread job descriptions and feed back to hiring managers on changes and suggestions based on market intel and recruitment trends. - Build talent networks to find qualified candidates. - Write & post job adverts. - Use multi-channel approach to source suitable candidates. - Manage the recruitment pages on the company website. - Screen applicants, evaluating if they meet the minimum requirements of the role. - Ensure candidates are managed through the process in a timely fashion whilst also ensuring they have an excellent ‘candidate experience’. -Engage with Hiring Managers to book interviews and collect feedback and support Hiring Managers with the recruitment process, where necessary. HR: - Managing Employee Relation cases for all employees which includes but is not limited to: Sickness and Absence Maternity/Paternity/Parental Leave Return to Work Compassionate Leave Disciplinaries Grievances Performance Management & Improvement Plans Welfare Meetings, Investigations Redundancies and Restructure - Creation of formal paperwork which includes but is not limited to: Contracts, Offer letters and Job Descriptions Contract amendment letters Leavers paperwork Meeting outcomes Formal warnings Improvement plans Settlement agreements Compromise agreements . Creation of all forms used within the company as well as implementation to the relevant platforms for access . Creation and management of all Company Policies and Procedures; this includes keeping them up to date in line with relevant changes . Managing and coordinating the internal appraisal process . Managing employee satisfaction and identifying areas that require improvement . Monitoring holiday entitlement and allowances; chasing for unapproved holiday/holiday adjustments Managing the introduction and processing of all staff benefits which includes: Healthcare cash plan Life assurance Bike to work scheme Season ticket loans DSE Eye Tests Pension Referral bonus - Right to Work audits - Medical record audits - Managing and chasing probation returns and paperwork including extensions and failures - Assisting with HR improvement projects and strategic advice to managers Payroll and Financial administration: - Inputting and collating all the data in relation to monthly payroll - System admin and super user of Payroll System - Managing payslips, P60s, P11Ds and P45s - Pension; uploading new joiners, removing leavers, making the monthly payments, amending percentage inputs and making stand-alone payments - Raising PO numbers and inputting invoice details to submit and send to suppliers through Ad-hoc: - Working with our external IT Provider and telecoms provider to act as the main contact for all queries, processing and approvals - Liaison for central service data protection provision and relevant policies - Project management as and when required heading up all projects which relate to the office, staff and/or IT - Working with the Office Manager to assist in the running of the central function service Muswell Group is acting as a recruiter for the hiring company Job Types: Full-time, Permanent Pay: £40,000.00-£43,000.00 per year Work Location: Hybrid remote in London, E14 9GE

5 Hertford Street is the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. We are currently looking for an Assistant Reception Manager to join our Reception Team. The additional benefits are: - 33 days holiday per year (including bank holidays) - Birthday day off - Discounted gym membership with GymFlex - Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist - Private medical insurance with AXA - Private dental insurance with Bupa - Workplace nursery scheme - Cycle to Work Scheme - Employee Assistance Programme – Hospitality Action - Access to a company doctor - Eyecare & specs vouchers - In-house industry training - Sponsored social events - Recommend a friend bonus of £750 - Staff Accommodation (subject to availability) - Online retail discounts - Free English Classes - Freshly prepared meals whilst on duty The responsibilities of the role of Assistant Reception Manager are: - Ensuring the smooth and efficient running of the reception area at all times. - Supervising the team and ensuring the highest standard of customer service is upheld at all times. - To uphold the rules of the club while engaging with members in a friendly, professional manner. The Experience & Qualifications required of the Assistant Reception Manager are: - Significant experience in a similar position is essential - Experience of working in a luxury boutique hotel, restaurant or private member’s club. - Ability to demonstrate and instill exceptional customer service standards The working hours: Please note the working hours for this role are on a rota basis 5 days out of 6 from Monday - Saturday. The role requires flexibility to work any 9-hour shift across the operating hours of 7am and 3am. The club is closed on Sundays, Bank Holidays and throughout Christmas each year. If you feel that you have the experience and skills to join us as Assistant Reception Manager at 5 Hertford Street then apply by forwarding your up to date CV together with a covering letter

Oswald’s is a private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. Oswald’s is proud to be a Caterer Top 30 ‘Best Place to Work in Hospitality’ 2023. We are currently recruiting for a Receptionist to join the Front of House Team. Flexible hours for this position are available/open for discussion. The additional benefits our Receptionist receives are: - 28 days holiday per year (including bank holidays) - Discounted gym membership with Nuffield Health & Gymflex - Birthday day off - Monthly well-being days with our Chiropodist, Reflexologist and Masseuse - Private medical insurance with AXA - Cycle to Work Scheme - Employee Assistance Programme – Hospitality Action - Free English Classes - Access to a company doctor - Eyecare vouchers - In-house industry training - Sponsored social events - Season ticket loans - Retail discounts with Edenred - Recommend a friend bonus of £750 - Staff Accommodation (subject to availability) - 20% Staff Discount at Birley Bakery - Nursery Workplace Scheme - Free freshly prepared meals on duty The responsibilities of the Receptionist are: - Create a welcoming environment for our members. - Takes restaurant bookings from members and their guests. - To ensure that all guests are correctly and speedily logged and processed in the most courteous way. The Experience & Qualifications required as Receptionist are: - Significant experience in a similar role in a high-end restaurant, luxury hotel or private member’s club advantageous - The working hours for this role are on a rota basis with shifts falling between Monday – Saturday. Flexible hours are available/open for discussion. The club is closed on Sundays, Bank Holidays and throughout Christmas each year. If you feel that you have the experience and skills to join us as Receptionist at Oswald’s then apply by forwarding your up to date CV together with a covering letter to the link below.

Location: 160 commercial road London E1 1NL Job Type: Full-Time / Part-Time About Us: We are a leading staffing agency specializing in providing top-tier temporary and permanent placements in the hospitality industry. We work closely with hotels, resorts, and hospitality venues to ensure they are staffed with highly skilled professionals. As part of our growing recruitment team, we are looking for a dynamic Housekeeping Recruiter fluent in English and Russian/ Romanian/Polish to help source the best talent for our clients. Key Responsibilities: - Talent Acquisition: Actively source, screen, and interview candidates for housekeeping positions within the hospitality industry - Candidate Engagement: Conduct candidate outreach and develop relationships with candidates, ensuring they are informed about job roles and expectations. - Bilingual Communication: Leverage your fluency in Russian, Romanian, or Polish to conduct interviews, explain job details, and assist candidates through the recruitment process. - Database Management: Maintain a database of qualified candidates and track their recruitment progress. - Onboarding: Assist new hires with onboarding processes, including the preparation of necessary documentation and coordinating with HR. - Compliance: Ensure all recruitment activities comply with local labor laws and company policies - Tech Savvy: Familiarity with recruitment software and databases is an advantage Requirements: - Language Skills: Fluent in Russian/ Romanian/Polish /Spanish (additional languages are a plus). - Experience: Previous experience in recruitment, especially in the hospitality or housekeeping sectors, is preferred. - Communication Skills: Excellent verbal and written communication skills in both English and Russian/Romanian/Polish/Spanish. - Interpersonal Skills: Ability to build strong relationships with candidates and clients. - Organizational Skills: Strong attention to detail and ability to manage multiple tasks simultaneously. - Team Player: Ability to work collaboratively in a fast-paced environment. Benefits: Competitive salary Performance bonuses Opportunities for career development and growth A dynamic and supportive work environment. How to Apply: Interested candidates who meet the above qualifications are encouraged to submit their resume.

The Administrative Officer will oversee all legal, financial, and compliance matters related to UK laws and regulations for the business. This role ensures that the company remains compliant with local, national, and industry specific regulations while managing key administrative duties related to financial management, legal documentation, and regulatory compliance. · Key Responsibilities: 1. Legal Compliance & Documentation: - Ensure the company complies with UK laws, including employment law, health and safety regulations, data protection, and industry specific requirements. - Draft, review, and manage contracts, legal agreements, and other formal documentation. - Maintain updated legal records, licenses, permits, and other regulatory documents. - Liaise with external legal counsel when required and assist with legal matters or disputes. - Monitor changes in laws and regulations, advising the management team on necessary adaptations to company policies. 2. Financial Compliance & Reporting: - Ensure all financial operations comply with HMRC requirements, including tax filings, VAT returns, and other regulatory financial obligations. - Assist in preparing financial reports, audits, and statutory accounts, coordinating with accountants and financial advisers as necessary. - Oversee payroll compliance, ensuring deductions and contributions (tax, National Insurance, pensions) are handled correctly. - Monitor the company’s financial health by tracking budgets, expenses, cost control, and cash flow in accordance with UK financial regulations. 3. Corporate Governance: - Ensure that the company follows best practices for corporate governance, including compliance with the UK Companies Act, filing annual returns, and updating records with Companies House. - Prepare and maintain records for board meetings, shareholder communications, and other corporate governance requirements. - Manage the company’s risk register and ensure all risk mitigation policies are followed. 4. Regulatory & Industry Compliance: - Ensure that the company adheres to industry-specific regulations, including licensing, certifications, and accreditation where applicable. - Oversee compliance with sector-specific regulations such as environmental health, food safety and trade regulations. - Coordinate with regulatory bodies during inspections, audits, or reviews, ensuring full compliance at all times. 5. Internal Policies & Procedures: - Develop and maintain internal policies related to legal compliance, financial management, and regulatory obligations. - Ensure that all employees understand and follow compliance procedures, providing training or guidance where necessary. - Conduct regular internal audits to ensure ongoing compliance and identify areas for improvement. 6. Risk Management & Insurance: - Oversee risk management processes, identifying potential legal, financial, and operational risks, and implementing mitigation strategies. - Manage the company’s insurance policies, ensuring adequate coverage for liability, property, and employee matters. - Handle any claims or disputes related to insurance, working closely with brokers and legal advisors as needed. 7. Relationship Management: - Serve as the main point of contact with regulatory authorities, legal advisors, auditors, and financial institutions. - Maintain professional relationships with external service providers such as accountants, solicitors, and compliance consultants. 8. Business Licensing & Permits: - Ensure that all necessary business licenses, permits, and certifications are up-to-date and renewed as required by law. - Manage the application and renewal process for business operating licenses, food and alcohol licenses, and other industry specific permits.

RECEPTION MANAGER- NEW OPENING - AMBASSADORS CLUBHOUSE Salary - Up to £48,000 pa Schedule - Full Time Experience - Previous experience within a similar role within a large quality restaurant JKS Restaurants are seeking Reception Manager to join their exciting new opening in Mayfair. The successful candidates will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Reception Manager looking for a new role in an award winning, critically acclaimed group. The Group JKS Restaurants was founded by siblings Jyotin, Karam and Sunaina Sethi in November 2008. The group has received critical acclaim and industry recognition since its inception, including 7 Michelin stars, 4 Michelin Bib Gourmands and one restaurant ranked in the World’s 100 Best restaurants. The JKS portfolio currently includes Michelin Starred restaurants Trishna, Gymkhana, Kitchen Table, Sabor and Lyle’s; as well as cult favourites Hoppers, BAO, Brigadiers, Berenjak, Plaza Khao Gaeng, Speedboat Bar and Bibi. Pubs include The Cadogan Arms and The George. JKS Restaurants offers a unique chance to either pursue a career in fine dining or develop within casual trend focused cuisine, with opportunities across all disciplines for those looking to progress their careers within a people focused, collaborative hospitality group. The Position We're looking for an experienced Reception Manager to ensure a welcoming and engaging first impression, and an exceptional guest experience. You will be delivering Michelin Star standards and ensuring a seamless journey for our guests from start to finish. If you have experience in the following, then we want to hear from you: Prior experience as a Reception Manager or Head Receptionist in a fast paced, quality restaurant; Welcoming and interacting with our guests in a professional and friendly manner, building rapport to encourage their repeat custom; Effectively managing reservations and walk-ins to maximise covers during service; Handling face to face, telephone and email queries in a polite, professional and diplomatic manner.

A Personal Secretary plays a crucial role in providing administrative and organizational support to an individual, typically a senior executive, manager, or a high-ranking professional. The responsibilities can vary depending on the employer’s needs, but here are the common duties and skills required for this role: Job Responsibilities: Diary Management: Scheduling and organizing meetings, appointments, and events. Managing the employer’s calendar to avoid conflicts. Travel Arrangements: Organizing business trips, booking flights, hotels, and transportation. Preparing itineraries and ensuring all travel details are accounted for. Correspondence Handling: Managing incoming and outgoing communication such as emails, calls, and letters. Drafting and typing emails, letters, and other documents on behalf of the employer. Meeting Preparation: Preparing agendas, reports, and presentations for meetings. Taking minutes during meetings and distributing them to the relevant participants. Administrative Support: Filing and maintaining confidential documents. Performing general office duties like photocopying, scanning, and managing office supplies. Task Prioritization: Organizing and prioritizing tasks to ensure the employer stays on top of their commitments. Managing and completing special projects assigned by the employer. Liaison: Acting as a point of contact between the employer and internal/external stakeholders. Coordinating with other departments or external partners as needed. Personal Tasks: Occasionally performing personal errands or non-business-related tasks such as handling household or family-related activities. Skills Required: Excellent Communication: Ability to communicate effectively both verbally and in writing. Time Management: Strong organizational skills and the ability to prioritize tasks and manage time efficiently. Discretion and Confidentiality: Trustworthy in handling sensitive information. Technical Proficiency: Knowledge of office software (e.g., Microsoft Office, Google Suite) and technology tools (e.g., project management software). Attention to Detail: Accuracy in performing administrative tasks and maintaining records. Interpersonal Skills: Ability to work with various personalities and professionals at different levels. Problem-Solving: Ability to think quickly and provide solutions to unforeseen challenges. A personal secretary role is demanding but rewarding, requiring multitasking skills, professionalism, and flexibility.

The Teller's role involves: - Handling customer transactions, such as deposits, withdrawals, and payments - Managing cash, counting, and balancing - Providing customer service, answering questions, and resolving issues - Processing loans, credit applications, and other banking services - Maintaining accurate records and following bank procedures The Security Officer's role involves: - Ensuring the safety and security of bank employees, customers, and assets - Monitoring CCTV cameras, alarms, and access control systems to prevent and respond to security incidents

- Shopify Experience. - DHL E-Commerce Experience. - Start up company. - Part time or Full time. - Negotiable hours, negotiable rate. - Can work remotely or from our warehouse. - Growing daily and need a crucial member of the team. We are a new 3PL company (third party logistics) based in London. We work closely with clothing brands and companies. Fulfilling their orders from our warehouse. Can speak to potential candidates on a zoom call to explain more about the job.