Pho Balham

Job description: U9 London is an award-winning luxury karaoke and cocktail venue in the heart of Leicester Square. We are looking for an experienced, organised and commercially focused Reservations Manager to lead our bookings operation and deliver an exceptional guest experience. This role offers excellent earning potential for a motivated individual. In addition to the base salary, you will receive performance-related earnings linked to the number and value of confirmed bookings you generate. The more business and revenue you bring to U9, the more you can earn. Key responsibilities: • Manage enquiries and bookings across telephone, email and online platforms, • Proactively convert enquiries into confirmed bookings and maximixe revenue, • Maximixe revenue through upselling rooms, packages, food and beverages, • Handle deposits, minimum spends, packages and special requests, • Manage corporate, group, celebration and private-event bookings, • Follow up on outstanding enquiries and lost-booking opportunities, • Maintain accurate booking records and communicate details to the operations team, • Lead, train and support the reservations team, • Build strong guest relationships and encourage repeat business, • Resolve booking issues and complaints professionally, • Monitor conversion rates, booking values and weekly sales performance, • Support promotional and strategies to increase bookings during quieter periods What we’re looking for: • Previous reservations, events or hospitality sales experience, • A highly motivated and target-driven approach, • Strong sales and customer-service skills, • Excellent organisation and attention to detail, • Confident telephone and written communication skills, • Experience with DesignMyNight, SevenRooms, Tagvenue or similar reservation platforms, • Ability to work under pressure in a busy late-night environment, • Commercial awareness and a proactive approach to increasing revenue, • Availability to work evenings and weekends when required, • Mandarin or Chinese-speaking ability would be an advantage, but is not essential What we offer: • Competitive salary £32,000 - £35,000, depending on experience plus Service Charge, • Performance-related earnings based on confirmed bookings and revenue generated, • Strong earning potential for high performers, • Career progression within a growing hospitality business, • A vibrant workplace in central London, • Staff benefits and discounts To apply, please submit your CV with a short introduction explaining your relevant experience, your sales achievements and why you would be a great fit for U9 London. Experience: Reservations, hospitality sales or events: Two years preferred Work location: On-site in Leicester Square, London Benefits: • Discounted or free food, • Employee discount Work Location: In person

Looking for, self-drive individuals with experience on working on busy environments. Are you able to provide customers with great service and with a smile on your face? Are you able to train others? Are you looking for to grow up on the industry? If you can answer yes to this three questions we want to speak to you. As an assistant manager at Caffe Concerto, you’ll need to keep your eyes on everything. As well as helping the general manager with strategic planning and targets, you’ll get to flex your management muscle across the floor, Kitchen and bar teams, mentoring, motivating and inspiring them to deliver the best Caffe Concerto guest experience possible. In return, our assistant managers will receive an industry-leading pay package, incredible opportunity for career progression and the training to make sure you succeed. Plus you’ll also get access to an impressive array of benefits. Benefits of working with us: -50% staff discounts in all our venues even on your days off -Extra service charge -Flexible weekly time table. -Annual holidays of 4 weeks. -Learning and development opportunities. -Free meals during working hours. Requirements: -Positive attitude and experience is required. -Must have the stamina to work full time be flexible and do long shifts. -Be able to reach, bend, stoop and frequently lift up to 50 pounds. -Possess excellent basic math skills and have the ability to operate a cash register or POS system.

Inspired by the great boulevard cafés of Paris, Colbert is an informal neighbourhood restaurant on Sloane Square. At The Wolseley Hospitality Group, We create Places where People feel they Belong. Why work with us as a Restaurant Manager? • Enjoy a generous discount across our restaurants on food and drinks., • Rewarding Excellence - a team-led incentive, earning up to £100 in high street vouchers., • Enhanced Maternity and Paternity leave to support working families., • Group-wide access to mental health counselling, legal and financial advice., • Advance access to earned wages via Wagestream., • A unique and varied training calendar including supplier trips, masterclasses and visits. We promote from within, empowering individuals from all backgrounds to become the leaders of tomorrow. Our diverse team reflects the inclusive culture. The role of Restaurant Manager is to provide key operational contribution to the management team while ensuring that excellent quality and superb service are delivered to all guests. Service excellence. Oversee the restaurant day-to-day operations: • Ensure seamless service to the highest standards of quality and presentation., • Manage guests' complaints, queries and feedback towards a positive outcome., • Inspire a culture of hospitality for the most memorable dining experience. People focus. Lead and inspire a diverse team: • Foster genuine connections and collaboration across all departments., • Develop the team to enhance skillset and capabilities., • Identify, recruit and train new talent. Sense of responsibility and ownership: • Be accountable for daily targets and cost control., • Ensure HS and FS compliance., • Ensure adherence to company standards and procedures. As Restaurant Manager, you'll bring: • Experience at a senior management level within a similar hospitality setting., • Excellent interpersonal abilities and abilities to communicate effectively in the spirit of company values., • A solid financial acumen. The Wolseley Hospitality Group portfolio of restaurants comprises of The Wolseley on Piccadilly, The Delaunay in Aldwych, Brasserie Zédel in Soho, Colbert in Chelsea, Fischer's in Marylebone, Soutine in St John's Wood, Bellanger in Islington, Manzi's in Soho and The Wolseley City in Monument.

Incipio curates beautiful spaces with vibrant atmospheres for great times. The Role: Our Supervisors excel at leading their teams with strong problem-solving skills. They inspire and support their colleagues, seamlessly bridging the gap between Managers and the wider team. WHAT YOU'LL BE GETTING UP TO • Ensuring our guests have the best possible experience by delivering outstanding hospitality across your team, • Ensuring the venue runs efficiently by setting an example and proactively leading your team and problem solving on shifts, • Motivating your team by providing excellent support, training and encouragement, • Working with your management team to drive sales in your venue with the support of your team, • Proactive planning, preparation and briefing of the team, • Bringing ideas, processes and orgainisation to life, • Attending training courses to develop your leadership skills and gain certification such as First Aid, Fire Marshalls and Personal Licenses, • Having fun, laughing a lot and giving good vibes WHAT WE'RE LOOKING FOR • Vibrant + energetic individuals, • A leader, someone who enjoys setting examples and answering questions, • An insightful and impactful person, who loves to see their team achieve, • A discipline for exceptional standards, • Problem solvers, • Natural with guests, someone who enjoys interaction, • Friendliness and approachability, • A genuine desire to deliver a great experience to our guests BENEFITS + BEST BITS • Tronc paid fairly and equally, • 60% of our management teams have been promoted internally., • Mental Maintenance: Therapy for free, • Health Care Package: Medical, Optical & Dental plus discounts on Gym Memberships and more, • Referral Bonus: refer a friend and once they have passed their probation you receive a bonus, • Career support and opportunities to develop within the Career Pathway, expanding in your role as the business grows, • Company awards to celebrate team and regular events, • Incipio FC + Seasonal Socials, • Incentive trips sponsored by Brands (Think Wine trips to Portugal and Ski Trips to France), • Enhanced Maternity, Paternity and Adoption leave, • 50% discount for food and drink in all Incipio venues, • Award winning Learning & Development programmes, • Sunday Times Best Places to Work Employer, • Award winning Diversity Programme Incipio & Inclusivity We're all about celebrating individuality & inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

Do you believe that 100% fresh, honest, natural food with soul-warming homely hospitality should be affordable for everyone? Do you believe that London and the UK need more independent restaurants that genuinely care about their guests and teams? If you do, we might want to meet you!! We are looking for an energetic front of house floor supervisor, striving to be a part of a team and grow. Someone who loves our brand and wants to join us on the journey to build a collection of incredible fresh pasta restaurants. In return for your hard work and dedication, we'll provide you the guidance and training needed for you to flourish. For this role: • Experienced Front of House supervisor needed, • Full time position, • Mixed shifts, Rota changes every week, • Salary: £16.21 per hour, • Service charge included, • Cash Tips, • Bonuses, • Free staff food for every shift, • Full training given, • Career progression, • Fun, family working environment, • Fluent English is required, starting immediately after trial shift. Your main responsibilities will be: • Ensuring that the service process and principles are followed by all waiters and waitresses, • Ensuring that new waiting staff are trained according to the company training systems, • Ensuring all food and drink is checked prior to serving to our guests and that it has been prepared to the highest quality level, • Taking responsibility for the appearance of the front of house area. Benefits: • Progression & growth opportunities within the business, • Regular team socials & activities across the year, • 100% of services charges & cash tips are paid to on-site teams, • 28 days paid holiday + 1 additional day of holiday per year of employment (up to 35 days max), • Free meals during working hours, • Paid day off on your birthday, • Employment anniversary present for every year of service (from year 1), • Get referral bonuses for every friend you recommend, • All staff uniforms and clothing are provided free of charge, • 50% discount at Emilia’s if you want to visit with your friends/family, • Enrolment in the company pension scheme

Yard Sale Pizza is looking for a talented, committed Supervisor who is ready for a new challenge and would love to progress their career with us! We're on the search for a supervisor who is a natural team leader, enjoys a fast-paced environment and loves hospitality and pizza as much as we do! Who are we? Yard Sale Pizza fired up the oven in 2014, starting with weekly supper clubs from our backyard in Hackney. We now offer delivery, dine-in and takeaway in 17 of our favourite neighbourhoods. Known for our collaborations, we've teamed up with illustrators, musicians, international chefs & local eateries- all on the quest for the perfect pie! We've won London's most-loved restaurant in Time Out's 2016 Love London awards, were awarded Best Cheap Eats in the Observer Food Monthly Awards in 2017, and were voted London's favourite pizza in Time Out's inaugural Clash of the Slices in 2022. We're a young and fast-growing company who offer plenty of career progression for hard working and talented individuals. Opening in early 2025.... What we are looking for... • Someone who is motivated, adaptable and organised with exceptional interpersonal skills., • 1 years' relevant hospitality experience - busy/independent restaurants or takeaway., • Someone who has previous experience key holding and cashing up., • Ideally an individual who has experience working with deliveries and dealing with phone orders., • Someone who has Level 2 Food Hygiene and Safety or knowledge of this is highly advantageous. What's on offer... • Flexible hours, inclusive of weekends., • Team tips paid monthly., • Amazing career progression - could you be our next Assistant Manager?, • Christmas Annual Closure for 4 days., • Free pizza on shift and brilliant discounts to enjoy with your family and friends!, • Fun staff parties throughout the year., • Cool uniform and other merchandise to celebrate your milestones working with us!, • Hospitality Action's Employee Assistance Programme (EAP) offers free independent, expert, support and advice 24/7 to all YSP staff. If this sounds good, then we can't wait to hear from you! Pizza & Love, YSP