RESTAURANT•1-10 employees
Hiring on JOB TODAY since December, 2024
Family friendly restaurant specialising in Grilled food and Gourmet Burgers
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You will work onsite and report into the Assistant or Store Manager and your role could be to help on the tills, advise our customers, or work in our back shop. You will also: Help our customers and put them at ease; whether that’s listening to find out more about them, answering questions and giving great advice on our fantastic products, recommending items they hadn’t considered or simply offering a basket - it's the little things that make a difference
Team Leadership: Leading and managing a team of customer service representatives by providing guidance, support, and feedback. This includes setting performance goals, conducting performance reviews, and fostering a positive work environment. Training and Development: Ensuring the team is well-trained in customer service best practices, product knowledge, and company policies. This involves organizing training sessions, coaching team members, and identifying areas for skill improvement. Customer Interaction Management: Handling escalated customer inquiries and complaints, ensuring they are resolved promptly and satisfactorily. This includes communicating with customers through various channels such as phone, email, and live chat. Performance Monitoring: Monitoring and analyzing the performance of the customer service team using key performance indicators (KPIs) such as response time, resolution time, and customer satisfaction scores. Process Improvement: Identifying areas where customer service processes can be improved to enhance efficiency and customer satisfaction. This can involve implementing new tools, updating procedures, and streamlining workflows. Reporting: Preparing and presenting regular reports on team performance, customer feedback, and service metrics to senior management. This also includes making recommendations for improvements based on data analysis. Collaborative Work: Collaborating with other departments such as sales, marketing, and product development to ensure a unified approach to customer satisfaction and to convey customer feedback for product and service improvements. Resource Management: Managing customer service resources, including staffing levels, scheduling, and allocating tasks to ensure optimal team performance.
Sales & Customer Service Representative – Field Sales (Commission-Based Only) Are you ready for a fresh challenge in sales and customer service? We're expanding our team and looking for driven individuals to represent top brands, connect with customers, and earn based solely on your performance. About Us: We’re a dynamic sales and marketing company known for our exceptional customer service through direct, face-to-face interactions. As demand for our expertise grows, we’re on the lookout for talented people to join us in delivering a 5-star customer experience. Your Role: As a Sales & Customer Service Representative, you will: Represent our clients in residential campaigns and engage directly with potential customers. Promote products and services while building strong customer relationships. Close sales deals and consistently meet or exceed individual targets. Training & Development: No experience? No worries! We provide comprehensive training at no cost to you and ongoing support to ensure you have everything you need to thrive in your role. Compensation: Commission-Based Pay Only: Your earnings are directly tied to your sales performance. Weekly Payouts: Get paid weekly based on your results. What’s in It for You: Unlimited Earning Potential: The more you sell, the more you earn. Career Growth: Clear paths for development and promotion within our growing company. Travel Opportunities: Occasional industry events and networking opportunities. Continuous Coaching: Regular guidance to help you reach your personal and professional goals. What We’re Looking For: Excellent communication and interpersonal skills. A strong drive to succeed in a performance-based environment. The ability to work independently as well as collaboratively within a team. No prior experience required—just bring your motivation and willingness to learn! If you're looking to launch or advance your career in sales and customer service, we'd love to hear from you. Apply today and start your journey with us!
Join our innovative and dynamic team at Antzara Organisation where we’re not just redefining industry standards—we’re setting them. We believe in empowering our team to achieve great things, fostering an environment of growth, and supporting a culture driven by success and integrity. We’re expanding and need motivated individuals ready to make a difference! The Opportunity: We’re seeking a passionate and results-driven Sales Representative to join our team. If you’re a natural communicator with a talent for building strong relationships, understanding customer needs, and creating tailored solutions, this could be your perfect role. You’ll have the opportunity to work with a high-performing sales team, access top-notch training, and earn uncapped commission for your achievements! Key Responsibilities: - Identify and develop new business opportunities and sales leads. - Build and nurture long-term relationships with clients to enhance customer loyalty. - Conduct product presentations, and demonstrations, and address customer questions. - Meet and exceed individual and team sales targets. - Act as a brand ambassador, maintaining a high level of professionalism and enthusiasm. What We’re Looking For: - Excellent communication, negotiation, and interpersonal skills. - Self-motivated and able to work independently, with a proactive approach. - Resilient, adaptable, and thrives in a fast-paced environment. - High level of integrity and a genuine desire to help customers succeed. What We Offer: - Uncapped Earnings: Reward for your hard work! - Professional Growth: Ongoing training and development. - Dynamic Culture: A supportive team, inspiring leadership, and a clear mission. - Career Advancement: Clear path for growth based on performance. - Flexibility No experience necessary Join Us: If you’re ready to launch your career in a supportive environment that values performance, growth, and teamwork, we want to hear from you! Apply today and start your journey with us at Alfa Industries in association with Antzara Organisation.
Job Advertisement for Account Manager at Jamp Okoms Drylining Ltd An exciting opportunity has arisen to represent our products in front of the trade. We are looking for someone with social and digital experience who can hit the ground running and lead the day to day on accounts. For someone who can not only manage their existing accounts, but also bring in new ideas and improve existing processes. For example, a standard process template for on boarding new clients and managing timescales for each client for catch up meetings / reviews. Position: Account Manager Location: 57 Walton Road, London, E12 5RF Job Type: Full-Time, Permanent Salary: Up to £39,000.00 - £40,000.00 dependent on experience. Responsibilities: • Work on collaborative marketing campaigns • Work closely with our Credit and Account Management teams to improve conversion rates and broker satisfaction • Lead Client contact across a range of marketing programs - maintaining established client relationships, developing more recently acquired client relationships - quickly winning their trust • Help to manage and develop a small team to innovate and take a solution-based approach to challenges • Supporting in other areas of the branch as required • Day to day running of client accounts and activities, join on bi-weekly meetings and come with a great working knowledge of current affairs and politics • Managing existing clients and providing them with excellent customer service • To achieve set activity & billing targets while also delivering on agreed objectives • To generate success from sales calls • To ensure all processes and compliance procedures are followed About you: • Previous account management experience • Excellent communication skills • To be able to build strong work relationships • You must have experience working with accounting/financial information • Degree level education or equivalent / relevant work experience • The ability to work individually and as a team