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1. Customer Service – Greet and assist customers, offer styling advice, and ensure a positive shopping experience. 2. Product Knowledge – Understand the brand’s products, fabrics, and collections to answer questions and make recommendations. 3. Sales – Drive sales by upselling, cross-selling, and meeting targets. 4. Merchandising – Keep the shop floor tidy, replenish stock, and ensure displays are visually appealing. 5. Cash Handling – Operate tills, process payments, and handle returns or exchanges accurately. 6. Stock Management – Receive deliveries, manage inventory, and report stock issues to managers.
Retail shop assiatant Stanley Ley Location: 23 Fleet Street, Ec4y 1aa Position: Made to Measure Shop Manager Employment Type: Full-time About Us: Harris and Zei is a luxury tailoring brand specialising in made-to-measure suits and garments. We pride ourselves on offering high-quality, custom-tailored clothing with exceptional customer service. Our attention to detail and commitment to craftsmanship have made us a leader in the tailoring industry. We are currently seeking an experienced and passionate Shop Manager for our Made-to-Measure department, to lead our team and ensure the delivery of outstanding customer experiences. Key Responsibilities: Customer Experience: - Ensure the highest levels of customer satisfaction by delivering a personalised and professional made-to-measure service. - Provide expert advice on fabric selections, garment styles, and tailoring options to meet the customer’s specific needs. - Actively engage with clients to understand their requirements and guide them through the entire fitting and tailoring process. Sales and Business Development: - Drive sales through strong client relationships and ensuring an exceptional in-store experience. - Achieve and exceed sales targets by identifying and capitalizing on new business opportunities. - Develop and maintain a loyal client base by providing high-quality service and building long-term customer relationships. Operations Management: - Oversee the day-to-day operations of the store, ensuring smooth functioning and efficiency. - Coordinate fittings and alterations with in-house or external tailors to ensure timely delivery of garments. - Monitor inventory levels and liaise with suppliers to ensure adequate stock of fabrics and accessories. - Ensure that all customer orders are processed accurately and delivered within agreed timelines. Team Leadership: - Lead, mentor, and motivate the sales team to achieve individual and store-wide performance goals. - Conduct regular training for staff to ensure product knowledge and customer service excellence. - Set and monitor performance metrics for the team, providing feedback and support as needed. Visual Merchandising: - Maintain the store’s visual appeal by ensuring that displays and merchandising are in line with brand standards. - Coordinate special promotions or events to drive foot traffic and increase sales. Financial Management: - Prepare regular sales reports, track key performance indicators (KPIs), and manage the store’s budget. - Implement cost control measures and ensure profitability by managing resources efficiently. Skills & Qualifications: Experience: Minimum of 3-5 years in retail management, preferably in luxury fashion, tailoring, or made-to-measure services. Leadership: Proven ability to lead, manage, and motivate a team to achieve sales targets and deliver excellent customer service. -Customer Service: Strong interpersonal and communication skills with the ability to provide a high-end, tailored customer experience. Tailoring Knowledge: Comprehensive understanding of made-to-measure services, fabrics, garment construction, and alterations. Sales: Results-driven with a track record of meeting and exceeding sales targets in a luxury retail environment. Organizational Skills: Ability to manage multiple tasks and ensure smooth store operations, from inventory management to customer fittings. Problem-Solving:Capable of handling customer inquiries, issues, or complaints professionally and efficiently. What We Offer: - Competitive salary with performance-based bonuses. - Opportunity to work with a luxury brand and high-end clientele. - Ongoing training and professional development opportunities. - Employee discounts on made-to-measure garments and accessories. How to Apply: Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience.
Are you a dynamic, customer-focused individual with a passion for smartphone accessories and a knack for helping people find the perfect phone case, screen protector, or charger? Just in Case is a leading retailer of smartphone accessories, with over 100 locations in Italy, the EU, and the UK. We're dedicated to providing top-quality smartphone accessories to enhance our customers' mobile experiences. Position Overview: We are looking for a Sales Associate to join our team. As a Sales Associate, you will be responsible for providing excellent customer service, helping customers find the right smartphone accessories for their devices, and processing sales. Responsibilities: - Greet and assist customers with a warm and friendly demeanour. - Provide product knowledge and guidance to customers in their accessory selections, whether it's a stylish phone case, a durable screen protector, or a reliable charger. - Assist in maintaining an attractive and organised store environment. - Process sales transactions accurately and efficiently. - Handle customer inquiries, concerns, and returns professionally. - Collaborate with the team to achieve sales targets and uphold the brand's standards. - Stay updated on smartphone accessory trends and product knowledge to provide expert advice. Requirements: - Previous retail or customer service experience - Excellent communication and interpersonal skills. - A passion for fashion and an eye for style. - Ability to work well in a team and thrive in a fast-paced retail environment. - Strong problem-solving skills and attention to detail. - Dependable, punctual, and a positive attitude. Benefits: - Competitive hourly wage. - Employee discounts on Just in Case products. - Opportunities for growth and advancement within the company. - Ongoing training and development to enhance your skills. - A fun and supportive work environment with a diverse team. How to Apply: If you're ready to embark on an exciting journey in the world of smartphone accessory retail and help customers find the perfect accessories "Just in Case," we want to hear from you! Please submit your resume and a brief cover letter detailing why you'd be a great fit for this role. Just in Case is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join our team and help our customers complete their mobile phone outfits with style and confidence! Your passion for smartphone accessories and dedication to exceptional customer service will make you an essential part of the Just in Case experience. Apply today!
TEAM MEMBER Urban Greens, the innovative salad concept in London, aspires to redefine your perception of salads. We exclusively utilise the freshest and most delectable ingredients to curate the finest salads in town. We only do salads, but we do them the best! We are now looking for team players who are outgoing and have a positive spirit! We would like you to be outgoing, pay attention to detail and solve problems with a smile! Key responsibilities: · Extend a warm welcome to guests. · Share your food knowledge with guests to assist in their choices. · Handle payment transactions. · Manage stock efficiently to reduce wastage and report shortages. · Maintain cleanliness and order in your area. · Adhere to daily cleaning schedules. · Uphold high standards in appearance, uniform, punctuality, and conduct. · Safely store and rotate deliveries (FIFO). · Prepare salads as required, etc. Your Benefits: · A generous 50% discount at any Urban Greens location. · Enjoy a complimentary meal during your shift. · Uniforms will be provided. · You'll have the benefit of 28 days of annual leave. · Full-time positions, all with the security of permanent contracts. · Join us to acquire new skills and thrive in your career—endless possibilities for promotions await you.
Retail shop assiatant Stanley Ley Location: 23 Fleet Street, Ec4y 1aa Position: Made to Measure Shop Manager Employment Type: Full-time About Us: Harris and Zei is a luxury tailoring brand specialising in made-to-measure suits and garments. We pride ourselves on offering high-quality, custom-tailored clothing with exceptional customer service. Our attention to detail and commitment to craftsmanship have made us a leader in the tailoring industry. We are currently seeking an experienced and passionate Shop Manager for our Made-to-Measure department, to lead our team and ensure the delivery of outstanding customer experiences. Key Responsibilities: Customer Experience: - Ensure the highest levels of customer satisfaction by delivering a personalised and professional made-to-measure service. - Provide expert advice on fabric selections, garment styles, and tailoring options to meet the customer’s specific needs. - Actively engage with clients to understand their requirements and guide them through the entire fitting and tailoring process. Sales and Business Development: - Drive sales through strong client relationships and ensuring an exceptional in-store experience. - Achieve and exceed sales targets by identifying and capitalizing on new business opportunities. - Develop and maintain a loyal client base by providing high-quality service and building long-term customer relationships. Operations Management: - Oversee the day-to-day operations of the store, ensuring smooth functioning and efficiency. - Coordinate fittings and alterations with in-house or external tailors to ensure timely delivery of garments. - Monitor inventory levels and liaise with suppliers to ensure adequate stock of fabrics and accessories. - Ensure that all customer orders are processed accurately and delivered within agreed timelines. Team Leadership: - Lead, mentor, and motivate the sales team to achieve individual and store-wide performance goals. - Conduct regular training for staff to ensure product knowledge and customer service excellence. - Set and monitor performance metrics for the team, providing feedback and support as needed. Visual Merchandising: - Maintain the store’s visual appeal by ensuring that displays and merchandising are in line with brand standards. - Coordinate special promotions or events to drive foot traffic and increase sales. Financial Management: - Prepare regular sales reports, track key performance indicators (KPIs), and manage the store’s budget. - Implement cost control measures and ensure profitability by managing resources efficiently. Skills & Qualifications: Experience: Minimum of 3-5 years in retail management, preferably in luxury fashion, tailoring, or made-to-measure services. Leadership: Proven ability to lead, manage, and motivate a team to achieve sales targets and deliver excellent customer service. -Customer Service: Strong interpersonal and communication skills with the ability to provide a high-end, tailored customer experience. Tailoring Knowledge: Comprehensive understanding of made-to-measure services, fabrics, garment construction, and alterations. Sales: Results-driven with a track record of meeting and exceeding sales targets in a luxury retail environment. Organizational Skills: Ability to manage multiple tasks and ensure smooth store operations, from inventory management to customer fittings. Problem-Solving:Capable of handling customer inquiries, issues, or complaints professionally and efficiently. What We Offer: - Competitive salary with performance-based bonuses. - Opportunity to work with a luxury brand and high-end clientele. - Ongoing training and professional development opportunities. - Employee discounts on made-to-measure garments and accessories. How to Apply: Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience.
Responsibilities: Provide exceptional customer service and assist customers in finding products that meet their needs. Handle sales transactions and cash register duties. Maintain store cleanliness and organization, ensuring products are well-displayed. Assist with restocking shelves and organizing inventory. Process stock deliveries and ensure accurate product labeling and placement. Support sales team in achieving store goals and targets. Contribute to a positive, collaborative atmosphere within the team. Ideal Candidate: Friendly, approachable, and professional demeanor. Excellent verbal communication and customer service skills. Ability to work efficiently in a fast-paced retail environment. Strong attention to detail and organizational skills. Willingness to work flexible hours, including weekends and holidays. Prior retail or customer service experience is a plus but not required.
& chill Gelato Sales Assistant / Key Holder Location: & chill sales unit @ Netil Market / East London Employment Type: Part-time (seasonal hours) Start Date: April 19 We’re on the lookout for a friendly, food-loving Sales Assistant / Key Holder to join our small but mighty team at & chill as soon as possible! This is a varied, hands-on role perfect for someone who enjoys people, good vibes, and (of course) ice cream. What you'll be doing: - Scooping and selling our gelato, gelato sandwiches and sundaes from our retail unit, delivering top-notch service with a smile - Representing our brand at occasional off-site events and pop-ups - Share samples and spread the word about our products (in a fun, friendly and professional way!) - Opening and closing the shop, including cashing up and general operational duties - Maintaining cleanliness and hygiene standards at all times - Assisting with gelato production (pre-dominantly churning) About you: - You have some hospitality or retail experience, ideally in a fast-paced environment - You're genuinely enthusiastic about food and love talking to people about it - You're reliable, proactive, and bring a positive attitude to every shift - You're comfortable working solo or as part of a team - You're happy to learn and get stuck in wherever needed Good to know: - This is a seasonal role with variable hours – more shifts in the spring/summer, fewer in autumn/winter - Weekend availability is essential - Must have right to be able to work in the UK - You’ll receive full training on our products and processes If this sounds like your kind of thing, we’d love to hear from you. Drop us your CV and a quick note about yourself.
A great opportunity has arisen for a proactive and charismatic Retail Sales Assistant/Sales Consultant to join our Empresa team based in Covent Garden, London. Empresa is an Italian luxury brand born in 1999 from the original vision of four brothers, who in a few years brought the brand to obtain the esteem of the best national and international markets. The love for fabrics, the search for beauty, the desire to create art with the expert hand of Italian artisans, make Empresa today one of the best known and most recognizable brands in the world. Working within a friendly retail team where everyone looks out for each other, teamwork and the ability to build relationships are key to this Sales Assistant/Sales Consultant role. We are looking for a Retail Sales Assistant/Sales Consultant who will proactively approach every customer and deliver a true retail customer experience. As Sales Assistant/Sales Consultant and your main responsibilities will include: - Ensure that customer service is not an afterthought but an intrinsic part of the sales process - Support the Management team and the sales process ensuring effective responsibility and ownership of your tasks - Drive and deliver personal sales and KPI targets by cultivating customer relationships - Take responsibility for visual presentation and cleanliness of the store - Ensure accurate and appropriate advice to ensure that our customers buy the best and relevant products to meet their needs In order to be considered for this exciting role, it is essential that you have the following: - Fashion Sales experience in a client-facing role within the High-End/Premium Retail industry - Genuine desire to deliver first-class customer service and have a passion for product - A dedicated and capable retail sales professional who is passionate about selling and has shown they can deliver high performing sales figures - Ability to work well under pressure whilst prioritising workloads and meeting deadlines - Self-motivated, shows initiative, confident and a strong team-player The position can earn between £21k and £30k on average per annum. We are looking for a full time, although part time requests are also considered. An understanding of the Italian language is appreciated, although not necessary. If you want to be part of this exciting time within the company contact us.