Administrator Job Description Template
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What is Administrator?
An administrator performs administrative tasks in an office. They answer phone calls, check email, organise events and book appointments, and keep track of office supplies. The office manager ensures the efficient work of all employees of the department.
Administrator Job Description Template
Sample Company has an office where company employees work. In connection with the expansion of the business, we are looking for a qualified administrator who will optimise the work of the office and coordinate workers' tasks. Applicants must arrange trips and meetings, order stationery and other office equipment, answer customer questions, and prepare reports for top management. Applicants with experience in a similar position are welcome.
Duties and Responsibilities
- Plan events
- Respond to phone calls
- Develop a meeting schedule
- Maintain a database
- Manage documents
- Greet office visitors
Skills and qualifications
- Strong communication and organisational skills
- Experience in office management is preferred
- A business degree would be an advantage
- Ability to work in a team
- Experience with spreadsheets and databases
Additional position options
- Medical insurance
- Company events/ trips
- Free trainings and webinars for professional development
- Opportunities for career advancement
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Duties and Responsibilities
Administrators perform various administrative duties and oversee all office processes. They restock office supplies, support employees, check emails, answer customer questions, and handle correspondence. At the request of the top manager they can prepare different reports such as, income and expense reports. Administrators will organise various events, meetings, and trips. They create the schedule, update the database, and coordinate the work of the HR department. Admins often handle paperwork, bookkeeping, and other procedures. Other roles include:
- Book appointments
- Photocopy and print various documents
- Organise conferences
- Manage the budget
- Hire and train junior staff
- Greet visitors
- Maintain office equipment
- Answer phone calls
- Control expenses
- Contact with suppliers and business partners
- Manage the company's social media account
Skills and qualifications
Administrator candidates must have excellent verbal and written communication skills to work effectively with colleagues and clients. They must maintain databases, generate reports, and fill out documents without errors. Planning skills are essential for the successful organisation of events and meetings. The employee should also be able to work with spreadsheets and simple computer programs from Microsoft. Other requirements include:
- Attention to detail
- Strong leadership and interpersonal skills
- Meet deadlines
- Good time management and customer service skills
- Ability to work effectively in a team with other workers
- Multitasking and punctuality
- Knowledge of the privacy policy
- Reliability and honesty
- Project management skills
- Remain calm in a stressful environment
Experience requirements
Usually, employers do not require experience. However, candidates with experience working in another office role will have an advantage. Any practice in customer service, reporting, and documentation is welcome.
Education requirements
Candidates must have at least a secondary education. Employers often offer on-the-job training. A Bachelor's degree in administration or management would be an advantage. Diplomas and certificates of completion of additional courses are welcome.
FAQ
An administrator works in an office to perform administrative tasks. They do bookkeeping, handle correspondence, organise events, and so on. Administrators support office staff, report to top managers, answer phone calls from customers, and contact suppliers.
Administrators keep track of stationery and office equipment, print documents, generate reports, control expenses, and respond to emails. They also help the HR department recruit and train new employees, book appointments, and develop travel schedules. Administrators can also perform additional tasks for top managers.
The average annual salary for an office administrator is approximately $40,000. It depends on the duties, place of work, education, and experience of the candidate. Administrators may also receive bonuses from employers for performing administrative duties effectively.
Qualified administrators usually have higher education in accounting or management. They also have experience with spreadsheets, databases, and computer programs from Microsoft. Skillful clerks fill out paperwork without error, keep an eye on stocks of stationery, and communicate politely with customers. Good communication and organisational skills will help you become an administrator.