Assistant Manager - Rabbit Hole Cafe Ltd - London

Join our vibrant bistro cafe where you'll play a key role in creating delightful experiences for our customers. Your responsibilities will include preparing tea, coffee, and sandwiches, as well as taking customer orders. Don't worry if you're new to barista skills—our expert trainers will guide you to proficiency. Enjoy working in a relaxed and friendly atmosphere, reminiscent of a close-knit family. Flexible working hours are offered to suit your lifestyle.

Looking for, self-drive individuals with experience on working on busy environments. Are you able to provide customers with great service and with a smile on your face? Are you able to train others? Are you looking for to grow up on the industry? If you can answer yes to this three questions we want to speak to you. As an assistant manager at Caffe Concerto, you’ll need to keep your eyes on everything. As well as helping the general manager with strategic planning and targets, you’ll get to flex your management muscle across the floor, Kitchen and bar teams, mentoring, motivating and inspiring them to deliver the best Caffe Concerto guest experience possible. In return, our assistant managers will receive an industry-leading pay package, incredible opportunity for career progression and the training to make sure you succeed. Plus you’ll also get access to an impressive array of benefits. Benefits of working with us: -50% staff discounts in all our venues even on your days off -Extra service charge -Flexible weekly time table. -Annual holidays of 4 weeks. -Learning and development opportunities. -Free meals during working hours. Requirements: -Positive attitude and experience is required. -Must have the stamina to work full time be flexible and do long shifts. -Be able to reach, bend, stoop and frequently lift up to 50 pounds. -Possess excellent basic math skills and have the ability to operate a cash register or POS system.

Located in the iconic Tea Building in the heart of Shoreditch, Pizza East offers Italian, produce-led comfort food from wood fired pizzas to hearty lasagna, italian shared plates with delicious drinks to match. Open every day for lunch and dinner. We are looking for a passionate and energetic Assistant Manager to work as part of the front of house team at Pizza East – Shoreditch. As an Assistant Restaurant Manager, you will be expected to: • Work effectively with the management team to ensure the operation runs smoothly, • Ensure all guests receive the highest levels of service from all members of the team, • Effective management of the floor ensuring the team are fully trained in all aspects of the restaurant and each service runs smoothly, • Lead the team by example; adopting a hands-on approach, can do, nothing is too much approach, • Ensure any guest queries are handled effectively and professionally and all guests leave with a positive dining experience, • Proactively work and support the General Manager and Management Team to grow the business What’s in it for you: • Competitive Pay Rate, • A fantastic 50% staff discount on food and drink in Restaurants and on Gordon Ramsay Academy classes & courses, • 30% discount for your Friends & Family in Restaurants and on Gordon Ramsay Academy classes & courses, • Employees can instantly access up to 50% of basic wages earned before payday via Stream, • Refer a Friend Scheme - earn between £250 to £1000 when referring a friend to work with us (T&Cs apply), • Access to our world-class training & development opportunities globally, • Progress your career through a multi-site and multi-brand, best in class global restaurant group, • Work with and learn from extraordinary culinary and front-of house talent in a diverse, energising and professional restaurant environment, • Preferential Room Rates at Gordon Ramsay Restaurants partner hotel, • MYNDUP - our wellbeing partner where our teams can access up to 2 hours anonymous support a month, fully funded by GRR, for everything from mental health & wellbeing, to counselling or therapy sessions, life & career coaching and more, • Meals on duty At Gordon Ramsay Restaurants, we are driven to be an inclusive employer, we are devoted to creating an environment where our amazing teams can thrive, and our aim is to put people at the heart of everything we do. We want our teams to be their authentic self and we truly celebrate diversity in every sense. We are successful at what we do by cultivating talented teams with diverse skills & backgrounds. Everyone is welcome in our Gordon Ramsay Restaurants family. As we continue to grow and build the business, we are committed to putting diversity, equality, and inclusion at the forefront.

ABOUT US Since we opened our doors in London in 2011, Granger & Co. has brought the relaxed, sunny Australian way of dining to the city. Our restaurants reflect the spirit that Bill Granger made known around the world: easy-going, generous excellence. Our food makes people feel good. It is full of flavour, goodness and vitality. We thoughtfully source the best possible ingredients and the emotional comfort of food is as important to us as how it looks and tastes. We celebrate seasonality, champion local growers and suppliers and prioritise ingredients grown with care. As a family-owned restaurant group that is constantly evolving, we value all employees as respected individuals and foster diversity and inclusion, with everyone given a chance to share their voice and ideas. People stay with us and grow with us, many for over a decade. We are committed to parity. THE ROLE This is a full-time position with a mix of daytime, evening and weekend shifts. You will be instrumental in supporting the General Manager, taking ownership of the daily operations, confidently managing the floor, kitchen and bar, ensuring service runs smoothly at all times. You will lead and motivate all departments with efficiency and attention to detail, inspiring them through seasonal menu changes and teaching with generosity to build skills and confidence. You will have a support team working with you including our Bar Manager, Restaurant Manager and Head Chef. ABOUT YOU You love hospitality, from the joy of sharing great food and drink to creating memorable experiences for guests. You are a hands-on and proactive leader who can confidently guide a team through demanding, high-volume shifts. You understand what makes service exceptional and know how to bring together front and back of house to ensure the restaurant runs seamlessly. With previous experience as an Assistant General Manager or in a similar role, you are hungry to step up to the next level. Above all, you care deeply about guest satisfaction, teamwork, and creating an inclusive environment where both guests and teams feel genuinely welcome. WHAT WE OFFER • A real work-life balance in a people-first business with teams who love what they do., • An additional day of holiday for every year of service after two years., • Access to wellbeing support and private GP services through Hospitality Rewards., • 50% off when you dine in our restaurants (for up to four people)., • Cycle to work scheme., • Enhanced maternity pay., • Ongoing learning opportunities and visits to the farms and producers we work with. * If this role excites you, but do not feel you meet every requirement, we would still love to hear from you. Qualifications are not everything here. We care just as much about experience, curiosity, creativity and the way you work with others. Relevant training is welcomed but not essential. We believe great chefs and leaders come through many different paths, and we are always interested in people with something distinctive to bring.

About the company: We are a growing independent restaurant group specialising in fresh pasta, currently operating 5 sites with a 6th opening soon. Our team of around 100 people is passionate about delivering high-quality, fresh food alongside warm, genuine hospitality. Each restaurant operates with a close-knit team of 16–25 staff, creating a supportive and collaborative environment. The role: We are looking for an energetic Assistant Restaurant Manager to lead FOH/BOH operations and support a strong team culture. This is a hands-on role ideal for someone who wants to grow within an expanding business. Benefits: ·Progression & growth opportunities within the business ·Regular team socials & activities across the year ·28 days paid holiday ·Free meals during working hours ·Birthday Bonus ·Employment work anniversary present for every year of service (from year 1) ·Get referral bonuses for every friend you recommend ·All staff uniforms and clothing are provided free of charge ·50% discount at Emilia’s if you want to visit with your friends/family ·Enrolment in the company pension scheme Key Responsibilities: • Oversee production and service, • Manage, train, and develop staff members, • Handle stock control, inventory, and financials, • Ensure Health & Safety compliance Skills/Experience Required: • 1–3 years’ experience in a similar role or busy restaurant environment, • Strong leadership and team management skills, • Good organisational and communication abilities, • Hands-on approach with a positive attitude, • Passion for fresh food and hospitality

G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as a Manager in the Specialty Coffee Industry. As the Manager, you will be responsible for overseeing and leading the daily operations in one of our specialty coffee shops in South Kensington. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: -Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management. -Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues. -Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment. -Develop and implement operational strategies to achieve sales targets, maximize profitability, and drive business growth. -Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability. -Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment. -Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements: -Previous experience in the specialty coffee industry or a similar managerial role. -Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques. -Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship. -Proven leadership abilities with a track record of effectively managing and developing a team. -Exceptional customer service skills with a friendly and approachable demeanor. -Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment. -Strong problem-solving abilities and the capacity to make sound decisions under the pressure. -Flexible availability, including weekends and holidays. -A positive attitude, a willingness to learn, and a strong commitment to teamwork. -Food handling certification and knowledge of health and safety regulations is a plus.

G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary We are seeking a motivated and experienced individual to join our team as an Assistant Manager in the Specialty Coffee Industry. You will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities • Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management., • Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues., • Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment., • Implement operational strategies to achieve sales targets, maximize profitability, and drive business growth., • Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability., • Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment., • Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements • Previous experience in the specialty coffee industry or a similar management role., • Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques., • Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship., • Proven leadership abilities with a track record of effectively managing and developing a team., • Exceptional customer service skills with a friendly and approachable attitude., • Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment., • Strong problem-solving abilities and the capacity to make sound decisions under the pressure., • Flexible availability, including weekends and holidays., • A positive attitude, a willingness to learn, and a strong commitment to teamwork., • Food handling certification and knowledge of health and safety regulations is a plus.

Ciao, If you love the buzz of a busy restaurant. If you know your team comes before your ego. If you're the sort of person who'll jump on the pass, greet customers at the door, run food, wash dishes or clean the toilets because the team needs you... Keep reading. We recognise this probably isn't the job for everyone. If you're looking for somewhere to sit in the office checking spreadsheets all day... This probably isn't for you. If you think being a General Manager means telling everyone else what to do... Probably not for you either. At Fatto a Mano, everyone is hands on during service. Nobody takes a back seat. From our Kitchen Porters to our Head Pizzaiolo, everyone works together to deliver an exceptional experience for our customers. It's this people-first approach that has helped us grow from one small Brighton pizzeria into an independent business across London and Brighton. The Role We make proper Neapolitan pizza, but we're really in the people business. We're looking for someone to lead one of our London restaurants. Not someone to "manage" it. Someone who'll build a team people love being part of. Someone who creates the sort of restaurant where customers can feel the atmosphere the moment they walk through the door. Someone who genuinely cares. Key Responsibilities • Recruit, develop and retain a high-performing management and Waiting Team, • Deliver exceptional standards of food quality, service and cleanliness, • Manage labour, costs, sales and profitability in line with business targets, • Build a positive, respectful culture where people can thrive, • Deliver an outstanding customer experience by leading every service from the floor not from the office, • Ensure compliance with health & safety, food safety and company procedures, • Work closely with the wider management and support teams to continually improve the business, • Lead the day-to-day operation of your pizzeria while maintaining a clear 365-day operational plan About You We don't expect perfection. We do expect someone who leads with humility, cares about people and understands that the best General Managers never stop learning. Every great leader has a story. Maybe you started as a Kitchen Porter, Waiter, Pizza Chef or Supervisor. Maybe someone gave you your first opportunity. Maybe someone inspired the way you lead today, or perhaps you learned from leaders you never wanted to become. Whatever your journey, we'd love to hear it. ++We're looking for someone who:++ • Has proven experience as a General Manager within a high-quality hospitality environment, • Leads from the floor, not from the office, • Makes difficult days feel easier for the team, • Is comfortable doing every job in the building, whether that's running food, greeting customers, washing dishes or cleaning toilets when the team needs support, • Cares deeply about standards without becoming obsessed with rules, • Understands that exceptional hospitality is built on hundreds of small moments, • Is passionate about coaching, developing and inspiring others, just as someone once did for them, • Is commercially confident and understands budgets, labour, margins and KPIs because they know these keep the business healthy, • Is organised, calm under pressure and able to make good decisions during busy services, • Takes ownership, is accountable and leads with integrity Why Join Fatto a Mano? • Join a growing independent business with strong values and long-term ambition, • Be trusted to run your pizzeria with genuine autonomy and support, • Work alongside a passionate, people-first leadership team, • Real opportunities for progression as we continue to expand, • Competitive salary, benefits and bonus scheme discussed at interview, • A pizzeria you'll genuinely be proud of Many of our leaders have grown with us, and as we continue to expand, we're committed to creating opportunities for the next generation of General Managers to do the same. Before You Apply ++We'd love to know more than what's written on your CV.++ What first made you fall in love with hospitality? Who has had the biggest influence on the way you lead? What experiences have shaped the manager you've become? We're looking for someone who's still curious, still learning and still passionate about building great teams and creating memorable experiences for customers. We're not looking for the loudest person in the room. We're looking for the person the room naturally follows. If that sounds like you, we'd love to hear from you.