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Bar Staff - RM Food London LTD - London

2 hours ago•13 views

The bar staff is responsible for delivering exceptional customer service by preparing and serving beverages, both alcoholic and non-alcoholic, in a timely and professional manner. This role requires a keen attention to detail, strong interpersonal skills, and a thorough knowledge of drink recipes and mixology techniques. The ideal candidate will be able to create a welcoming atmosphere, maintain a clean and organized bar, and ensure all legal regulations related to alcohol service are followed.

Key Responsibilities:

Drink Preparation and Service:
Mix and serve a variety of beverages, including cocktails, mocktails, wines, beers, and spirits.
Provide recommendations to customers on drink selections based on their preferences.
Ensure all drinks are prepared according to standard recipes and portion sizes.
Customer Service:
Greet and engage with customers in a friendly and professional manner.
Take orders accurately and ensure customers are served promptly.
Address customer inquiries and complaints efficiently, escalating issues to the Bar Manager when necessary.
Bar Maintenance and Cleanliness:
Keep the bar area clean and organized, including washing glassware, cleaning countertops, and maintaining equipment.
Restock bar supplies such as liquor, mixers, garnishes, and other essentials throughout the shift.
Conduct regular inventory checks and report shortages or discrepancies to the Bar Manager.
Cash Handling and Transactions:
Handle cash and credit card transactions accurately, ensuring all sales are recorded correctly.
Balance the cash register at the end of the shift, reporting any discrepancies.
Compliance and Safety:
Adhere to all health and safety regulations, including food safety and sanitation standards.
Comply with all local laws and regulations regarding the sale of alcohol, including verifying customer age and refusing service to intoxicated patrons.
Attend regular training sessions on responsible alcohol service, first aid, and emergency procedures.
Team Collaboration:
Work closely with other bar staff, waitstaff, and kitchen staff to ensure efficient service.
Assist in the training of new bar staff as needed.
Participate in staff meetings and contribute to the continuous improvement of bar operations.

Qualifications:

Previous experience as a bartender or in a similar role is preferred.
Strong knowledge of mixology, drink recipes, and beverage trends.
Excellent communication and customer service skills.
Ability to work in a fast-paced environment while maintaining high standards of service.
Basic math skills for handling cash transactions.
Flexibility to work evenings, weekends, and holidays as needed.

Physical Requirements:

Ability to stand for long periods of time.
Capable of lifting heavy items, such as cases of liquor or beer kegs, as required.

Additional Skills:

Certification in responsible alcohol service (e.g., TIPS or equivalent) is a plus.
Passion for the hospitality industry and a positive attitude.