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Call Centre Agent - NEW CALL TELECOM HOLDINGS LIMITED - Worcester

Customer Service

15 hours ago0 views

Call Centre Agent

NEW CALL TELECOM HOLDINGS LIMITED is looking for confident and reliable Call Centre Agents to join our team.


£18–£20 per hour


This is a guaranteed basic hourly salary. You are paid for every hour you work, regardless of the number of calls you handle. There is no commission and your earnings do not depend on call volume or sales.

Flexible working options

We offer both full-time and part-time positions, with working hours between 07:00 and 19:00.


You can choose from two 8-hour shifts:


07:00–15:00
11:00–19:00


Part-time working arrangements are also available for candidates who prefer fewer hours.


About the role

You will speak with customers over the phone, understand their needs, provide clear information and ensure each customer receives a professional and helpful experience.


You will also keep customer records up to date and follow simple internal procedures.


What we are looking for

Good communication skills
Clear and confident telephone manner
Professional and friendly attitude
Reliable and organised approach to work
Ability to work independently and as part of a team
Previous call centre or customer service experience is welcome, but not essential


What we offer

£18–£20 per hour
Guaranteed hourly pay
No commission
Full-time or part-time options
Choice of two 8-hour shifts
A professional and supportive working environment
Training and guidance provided

  • Experience
    Not required
  • Employment
    Full-time
  • Schedule
    Two 8-hour shifts: 7:00–15:00 or 11:00–19:00
  • Salary
    £18 – £20 hourly
  • Benefits
    No commission, you are paid for every hour worked.
  • Starting time
    Immediate start!

pin iconBarneshall Avenue, WR5 3EU, Worcester

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Call HandlerWorcester

Call Centre / Customer Service • 51-250 Employees

Hiring on JOB TODAY since September, 2026

NEW CALL TELECOM HOLDINGS LIMITED is a UK-based telecommunications and customer service company focused on professional telephone support. We value clear communication, reliability and excellent customer service.

Paul Booth J. avatar icon
Paul Booth J.Active 14 hours ago
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