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Events Service Manager - ECB Services LTD

Events & Promotion

9 hours ago19 views

Event Manager for one of the leading 5* hotels in London
As our Events Service Manager, you’ll ensure the seamless delivery of world-class events, from intimate board meetings to large-scale banquets. You’ll lead and motivate your team to deliver exceptional guest experiences while keeping operations smooth, efficient, and profitable.
Job Scope
To manage the day-to-day operations of Events Operations Department to maximum profitability. To maintain the highest standards of service, training, people development and new product innovation. To manage and motivate supervisors and front line colleagues, ensuring that guest delight and business targets are met and maintained. To also ensuring that the Royal Lancaster London is recognized by guests as a market leader and secure regular and return business. Attention to detail and clear communication is vital, as well as pro-activeness.
We need candidates with:
Continuous Improvement, Problem Solving, Commitment to Excellence, Integrity, Positive Attitude, Communication, Self-Development, Contributes Ideas, Team Work & Role Model. For more information please consult the Company Behaviors Dictionary.
A summary of your general tasks is listed below. You are asked to bring the behaviors mentioned above to all the tasks that are listed below. Please note that this list is not exhaustive and you may at sometimes be required to complete tasks not on this list.
Key Duties and Responsibilities

  • To manage and ensure that all opening and closing procedures are carried out in accordance with Policies and Procedures. Any defaults to be reported on Knowcross
  • Ensure Time & Attendance on Fourth Hospitality is accurately updated & maintained on a daily basis.
  • To ensure that the budgeted figures for casual staffing are managed as per the weekly forecast and Rota accordingly
  • To attend weekly payroll meetings to ensure that the department are operating with the correct productivity and that payroll is controlled
  • To be fully conversant with ACOM and ordering procedures
  • Allocates staff and assign duties as required for business.
  • Attends and contributes
  • Experience
    Required
  • Languages
    English – Advanced
  • Employment
    Full-time
  • Salary
    £32,000 – £34,000 yearly
  • Benefits
    service charge

pin icon130 Junction Road, Archway, N19 5LB, London

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Event ManagerLondon

Hospitality • More than 250 Employees

Hiring on JOB TODAY since October, 2016

ECB Services LTD has been on the market for over 14 years and is one of the leading catering recruitment agencies.

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ECB ServicesActive 4 minutes ago
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