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Front of House Supervisor - Khao-So-i - London

Management

47 minutes ago52 views

Job Overview


Khao So-i is looking for an experienced and motivated Supervisor to lead our front-of-house team and ensure a consistently high standard of service for our guests. This is an exciting opportunity for someone passionate about hospitality, leadership, and creating exceptional dining experiences. As Head Waiter, you will take a hands-on role in overseeing daily service, mentoring junior staff, and working closely with management to uphold our brand standards.


About us
Khao So-i is a modern Thai restaurant dedicated to celebrating the rich flavors of Northern Thailand, with a focus on authenticity, freshness, and creativity. Our menu combines traditional recipes with a contemporary twist, served in a welcoming and stylish environment. At Khao So-i, we pride ourselves on high-quality ingredients, excellent presentation, and a vibrant dining experience that keeps our guests coming back.


What We Offer

  • Competitive salary and tronc up to £17-18/hour
  • Opportunities for career growth and development
  • Supportive and friendly team environment

Benefits

  • Holiday entitlement increases with your length of service, up to 32 days
  • Employee discounts
  • Company pension scheme
  • Enhanced maternity and paternity pay

What we are looking for

  • Previous experience as a Supervisor
  • Strong hospitality and leadership skills with a passion for team development and guest service.
  • Excellent time management and multitasking abilities in a fast-paced environment.
  • A friendly and professional demeanour with excellent communication skills.
  • Solid knowledge of food safety practices and commitment to high standards.
  • Confidence with POS systems and basic math for accurate billing and cash handling

Responsibilities

  • Lead by example in delivering excellent guest service from greeting to farewell.
  • Oversee the daily operations of the floor, ensuring smooth and efficient service.
  • Take and manage accurate food and drink orders, ensuring team compliance with order accuracy and timing.
  • Train and mentor junior waitstaff, fostering a collaborative and motivated team culture.
  • Liaise with the kitchen and management to ensure exceptional guest satisfaction and resolve any service issues swiftly.
  • Monitor and maintain cleanliness and organisation of the dining area, ensuring readiness at all times.
  • Assist with table allocations, reservations, and efficient seating during peak times.
  • Drive upselling of menu items and promotions to maximise revenue and enhance guest experience.
  • Ensure strict adherence to food safety and hygiene standards at all times.

Job Types: Full-time, Permanent
Benefits:


  • Company pension
  • Discounted or free food
  • Employee discount

Work authorisation:


  • United Kingdom (required)

Work Location: In person

  • Experience
    Required
  • Languages
    English – Advanced
  • Employment
    Full-time
  • Schedule
    Flexible
  • Salary
    £12.71 – £17 hourly
  • Benefits
    Variable tronc
  • Starting time
    Immediate start!

pin iconMarket Place, London

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Supervisor ManagerLondon

Thai Restaurant • 11-50 Employees

Hiring on JOB TODAY since August, 2025

Khao-So-i, one of Thailand’s most beloved and well known for our specialty in Northern Thai cuisine, we are expanding internationally — and we want you to be part of this exciting journey!

Khaosoi L. avatar icon
Khaosoi L.Active 40 minutes ago
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