Front of House Team Member - Darjeeling Express - London

Head Waiter / Service Trainer This very popular and iconic luxury café and all-day dining restaurant concept has been taking the market by storm since the early 90s. Located only in prime real estate locations across Westminster, we are now seeking a passionate, experienced, and service-driven Head Waiter to join our successful team and support the training and development of our front-of-house staff. The ideal candidate will have strong restaurant floor experience, excellent leadership skills, and a genuine passion for delivering exceptional guest service. As Head Waiter, you will lead by example, support the management team, and train waiters to deliver excellence in service, guest care, product knowledge, and restaurant standards. Responsibilities • Lead, motivate, and support the waiting team during service, • Train new and existing staff in excellent table service and guest care, • Ensure all guests receive a warm welcome and professional service, • Maintain high standards of presentation, communication, and hospitality, • Supervise the restaurant floor and ensure smooth daily operations, • Support staff with order taking, food and drink service, and guest requests, • Coach team members on upselling, menu knowledge, allergens, and service steps, • Monitor service quality and provide feedback to improve performance, • Handle guest queries and complaints professionally and efficiently, • Ensure the restaurant is clean, organised, and ready for service at all times, • Work closely with managers, bartenders, kitchen staff, and other departments, • Support opening and closing procedures when required, • Ensure compliance with food safety, health and safety, and company standards Requirements • Proven experience as a Head Waiter, Senior Waiter, Supervisor, or similar role, • Strong knowledge of high-quality restaurant service, • Experience training or coaching front-of-house staff, • Positive attitude and excellent communication skills, • Ability to lead by example and remain calm under pressure, • Strong attention to detail and guest-focused approach, • Ability to keep the restaurant organised, clean, and under control, • Professional appearance and confident customer service skills, • Flexibility to work full-time, including weekends and busy periods, • Right to work in the United Kingdom is required Benefits • 50% staff discount in all our venues, even on your days off, for you and up to 3 family members, • 4 weeks paid annual holiday, • Learning and development opportunities, • Free meal during working hours, • Competitive pay depending on experience, • Tips, service charge, staff food, and other incentives included, • Around 45 hours per week, • No split shifts Pay Competitive salary depending on experience, from £13.46 to £15.00 per hour, including service charge, plus tips, staff food, and other incentives. Job Type: Full-time Application Questions • Do you have experience in a similar Head Waiter, Senior Waiter, or Supervisor position?, • Do you have experience training or supporting front-of-house staff?, • Can you work full-time? Work Authorisation United Kingdom work authorisation is required. Work Location In person

We are seeking enthusiastic and dedicated Bar / Waiting Staff to join our team at Tropical London. This role involves providing exceptional service to our guests, ensuring a memorable dining and bar experience. Key Responsibilities: • Take food and drink orders accurately and efficiently., • Serve meals and beverages, ensuring presentation standards are met., • Prepare and serve a variety of alcoholic and non-alcoholic drinks., • Maintain a clean and organized bar and dining area., • Process payments and handle cash/card transactions., • Assist with opening and closing procedures., • Engage with guests in a friendly and professional manner, addressing any inquiries or concerns., • Work collaboratively with kitchen and other front-of-house staff. Requirements: • Proven experience in a bar or waiting role, preferably in a fast-paced environment., • Excellent customer service and communication skills., • Ability to work effectively as part of a team., • Strong attention to detail and ability to multi-task., • Flexibility to work evenings, weekends, and holidays as required., • A positive attitude and a passion for hospitality.

We are looking for energetic and personable Front of House Team Members who are passionate about hospitality and guest service. You will be the face of the business, creating memorable guest experiences through warm welcomes, efficient service, and genuine hospitality. Key Responsibilities • Welcome guests and create a positive first impression., • Take orders accurately and efficiently., • Explain menu items and make recommendations confidently., • Serve food and beverages professionally., • Process payments using EPOS systems., • Maintain cleanliness and presentation of the dining area., • Assist with opening and closing procedures., • Handle guest enquiries and resolve issues professionally., • Support takeaway, collection, and pre-order services., • Work closely with chef counter to ensure smooth service flow. Requirements • Previous hospitality or customer service experience preferred., • Excellent communication and interpersonal skills., • Friendly, confident, and approachable personality., • Ability to work efficiently in a fast-paced environment., • Good attention to detail., • Flexible availability, including evenings and weekends., • Passion for delivering exceptional guest experiences. What We Offer • Competitive pay and tips., • Staff meals and discounts., • Full training provided., • Opportunities for progression and development., • Friendly and supportive team culture. Our Hiring Philosophy We believe hospitality is not simply service—it is theatre. We look for We are looking for enthusiastic, reliable, and guest-focused Front of House Team Members to join our team. You will be the face of the business, creating memorable guest experiences through warm welcomes, attentive service, and genuine hospitality. Key Responsibilities • Welcome and seat guests in a warm and professional manner., • Take food and beverage orders accurately., • Deliver food and drinks promptly and professionally., • Assist guests with menu recommendations and dietary enquiries., • Process payments and operate the EPOS system., • Maintain cleanliness and presentation standards throughout the venue., • Support takeaway, collection, and pre-order services., • Assist with opening and closing duties., • Work closely with the kitchen team to ensure smooth service., • Handle guest enquiries and feedback professionally. What We Are Looking For • Positive attitude and strong work ethic., • Excellent communication and interpersonal skills., • Friendly, confident, and approachable personality., • Ability to remain calm under pressure during busy periods., • Strong attention to detail., • Flexible availability, including evenings and weekends., • Previous hospitality experience is preferred but not essential. Our Hiring Philosophy We believe hospitality is more than service—it is theatre. We hire people based on our 3H Philosophy: Head – Common sense, awareness, and problem-solving ability. Hands – Pride in execution, presentation, and consistency. Heart – Genuine care for guests, colleagues, and the experience we create. What We Offer • Competitive pay., • Staff meals and team discounts., • Ongoing training and development., • Opportunities for career progression., • Supportive and inclusive team culture. If you have a passion for people, service, and creating memorable guest experiences, we would love to hear from you.

Incipio curates beautiful spaces with vibrant atmospheres for great times. Vibrancy: the state of being full of energy and life Team Members at Incipio are key parts of our team, and our management teams will empower you to grow in your role, working with you on your hospitality skills and product knowledge, striving to be the best version of yourself. Our Team Members bring our beautiful venues to life, curating vibrant atmospheres for great times. BENEFITS + BEST BITS · Tronc paid fairly and equally · 60% of our management teams have been promoted internally. · Mental Maintenance: Therapy for free · Referral Bonus: refer a friend and once they have passed their probation you receive a bonus · Career support and opportunities to develop within the Career Pathway, expanding in your role as the business grows · Company awards to celebrate team and regular events · Incipio FC + Seasonal Socials · Incentive trips sponsored by Brands (Think Wine trips to Portugal and Ski Trips to France) · Enhanced Maternity, Paternity and Adoption leave · 50% discount for food and drink in all Incipio venues WHAT YOU'LL BE GETTING UP TO · Have a passion for all things hospitality, driving positive feedback and achieving a target set by your management team each week. · You work at pace with energy, always looking for the next task that can be completed. · You proactively work to enhance the atmosphere of your venue, including music, lighting and temperature and communicate this with your management team. · You work closely with your front of house and kitchen teams to deliver an exceptional experience for our guests on every shift. · You actively achieve sales targets set by your management team and support other team members to do the same. · Everything you deliver is to the highest service standards, proactively driving sales and following the lead of your management team. · You ensure our guests are shown the best possible experience and are looked after safely when in our venues and when leaving. · You actively complete your compliancy e-learning within 2 weeks of starting to ensure you are safe in the workplace. · You deliver our products to spec, complete spec tests and take and learn new drinks and food menu dishes when required. · Having fun, laughing and giving good vibes WHAT WE'RE LOOKING FOR · You positively represent yourself, your team and Incipio, day by day through your actions, tasks, and responsibilities. · Vibrant + energetic individuals · A discipline for exceptional standards · Problem solvers; people who thrive from completing tasks and always find a way through a problem · A natural with guests, someone who enjoys interaction and busy environments. · Friendliness and approachability · A genuine desire to deliver a great experience to our guests and form brilliant teams. Incipio & Inclusivity We're all about celebrating individuality & inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

Conscious & creative dining in the heart of Wood Wharf from the trio behind Fallow restaurant. Named after native deer of the British Isles, Roe will follow the same nose-to-tail and root-to-stem ethos as its critically acclaimed sister restaurant, Fallow St James’s. The extensive a la carte menu will be divided into nibbles and flatbreads, skewers, and grilled options, with larger plates and sides also available. As well as championing modest, British ingredients, Roe’s dishes will showcase underused and underappreciated produce. As a Waiter at Roe, you will be at the forefront of delivering an exceptional dining experience through attentive service, deep menu knowledge, and a passion for hospitality. You will work closely with the front-of-house team to ensure a seamless and memorable experience for every guest. Key responsibilities: • Provide warm, professional, and attentive service, ensuring guests feel welcome and valued., • Guide guests through the food and drink menus, offering knowledgeable recommendations and pairings., • Take and deliver orders accurately and efficiently, maintaining high service standards., • Collaborate with kitchen and bar teams to ensure smooth communication and timely service., • Maintain cleanliness and organization of the dining area in line with health and safety regulations., • Handle guest inquiries, requests, and concerns with professionalism and efficiency. About you: • Previous experience as a Waiter in a high-quality, fast-paced restaurant., • Passion for food, sustainability, and delivering outstanding hospitality., • Strong communication and interpersonal skills., • Attention to detail and ability to multitask under pressure., • A team player with a proactive and positive attitude. The benefits: • Competitive salary., • Career progression., • Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses., • Wellbeing initiatives., • Reward and recognition schemes., • Free welcome lunch for you and a guest., • 50% restaurant discounts across the group., • 25% Friends and Family discounts., • 50% discount on company retail., • Supplier trips, staff parties and team socials., • Staff meal during your shift., • Increased holiday entitlement after three years employment., • Enhanced parental leave (after one year’s employment)., • Sabbaticals (after three years employment)., • Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At ROE, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.

We are looking for a Waiter/Waitress to join a passionate front of house team at Pizza East – Shoreditch. Located in the iconic Tea Building in the heart of Shoreditch, Pizza East offers Italian, produce-led comfort food from wood fired pizzas to hearty lasagna, Italian shared plates with delicious drinks to match. Open every day for lunch and dinner. What you do as a Waiter/Waitress: You pride yourself on having an excellent product knowledge and going the extra mile to create a memorable guest experience You are confident to run a section and supervise the junior members of the front of house team. You thrive on teamwork and cooperation You are keen to use your interpersonal skills, energy and passion for food to ensure the highest standards are consistently achieved What we offer you: Competitive Pay Rate A fantastic 50% staff discount on food and drink in Restaurants and on Gordon Ramsay Academy classes & courses 30% discount for your Friends & Family in Restaurants and on Gordon Ramsay Academy classes & courses Employees can instantly access up to 50% of basic wages earned before payday via Stream Refer a Friend Scheme - earn between £250 to £1000 when referring a friend to work with us (T&Cs apply) Access to our world-class training & development opportunities globally Progress your career through a multi-site and multi-brand, best in class global restaurant group Work with and learn from extraordinary culinary and front-of house talent in a diverse, energising and professional restaurant environment Preferential Room Rates at Gordon Ramsay Restaurants partner hotel MYNDUP - our wellbeing partner where our teams can access up to 2 hours anonymous support a month, fully funded by GRR, for everything from mental health & wellbeing to counselling or therapy sessions, life & career coaching and more Meals on duty If you have a passion for food and are looking to develop your career in a best-in-class global restaurant group, we would love to hear from you. We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process. At Gordon Ramsay Restaurants, we are driven to be an inclusive employer, we are devoted to creating an environment where our amazing teams can thrive, and our aim is to put people at the heart of everything we do. We want our teams to be their authentic self and we truly celebrate diversity in every sense. We are successful at what we do by cultivating talented teams with diverse skills & backgrounds. Everyone is welcome in our Gordon Ramsay Restaurants family. As we continue to grow and build the business, we are committed to putting diversity, equality, and inclusion at the forefront.

Summer Seasonal Roles – Bodrum, Turkey (Accommodation Provided) Turkish Speaker Required – Turkish or EU Passport Holders Only Looking for an exciting summer season working on the Turkish Riviera? Gaia restaurant is hiring for all hospitality positions to join our team in Bodrum for the upcoming summer season. This is a fantastic opportunity to work in a vibrant, high-energy hospitality environment in one of Turkey’s most popular summer destinations. Available Positions: Kitchen & Culinary • Sous Chef, • Chef de Partie, • Demi Chef de Partie, • Commis Chef, • Pastry Chef / Pastry Commis Front of House • Host / Hostess, • Waiter / Waitress, • Bartender, • Barback, • Runner What We Offer: • Competitive salary + accommodation provided, • Full summer season role in Bodrum, • Professional and dynamic working environment, • Opportunity to work with an international hospitality team, • Career development opportunities within a premium hospitality setting Requirements: • Turkish speaking is essential, • Previous hospitality experience preferred, • Positive attitude and strong teamwork skills, • Able to perform in a fast-paced environment, • Passion for hospitality and guest experience, • Turkish or EU Passport required Apply now with your CV to secure your place for the summer season in Bodrum.

We are seeking an exceptional Head Waiter to join the team at The River Restaurant by Gordon Ramsay based at the Savoy Hotel, Strand. Your responsibilities will include: • Provide an exceptional, attentive, and discreet service experience tailored to each guest., • Present menus with confidence, offering detailed explanations of dishes, ingredients, and preparation methods., • Deliver expert recommendations on food and beverage pairings, working closely with the sommelier where appropriate., • Execute service with precision and elegance, adhering to fine dining etiquette and sequencing standards., • Ensure tables are impeccably set, maintained, and cleared in a timely and refined manner., • Anticipate guest needs and respond proactively to ensure a seamless and memorable dining experience., • Accurately take and process orders, ensuring clear communication with the kitchen team., • Maintain a thorough knowledge of daily specials, seasonal menus, and allergen information., • Handle guest requests and feedback with professionalism, efficiency, and discretion., • Uphold the highest standards of personal grooming, hygiene, and presentation at all times., • Support team members and contribute to a collaborative, high-performance service environment. -Assist in maintaining cleanliness and organisation of the dining area in line with luxury standards. Ideal Candidate Profile: • Previous experience in fine dining or luxury hospitality environments preferred., • Strong communication and interpersonal skills., • Passion for hospitality and delivering world-class guest experiences., • Excellent attention to detail and ability to multitask in a fast-paced setting., • Positive attitude, reliability, and a team-oriented mindset., • Well-presented with a polished and professional demeanor. What’s in it for you: Competitive Pay Rate A fantastic 50% staff discount on food and drink in Restaurants and on Gordon Ramsay Academy classes & courses 30% discount for your Friends & Family in Restaurants and on Gordon Ramsay Academy classes & courses Employees can instantly access up to 50% of basic wages earned before payday via Stream Refer a Friend Scheme - earn between £250 to £1000 when referring a friend to work with us (T&Cs apply) Access to our world-class training & development opportunities globally Progress your career through a multi-site and multi-brand, best in class global restaurant group Work with and learn from extraordinary culinary and front-of house talent in a diverse, energising and professional restaurant environment Preferential Room Rates at Gordon Ramsay Restaurants partner hotel MYNDUP - our wellbeing partner where our teams can access up to 2 hours anonymous support a month, fully funded by GRR, for everything from mental health & wellbeing, to counselling or therapy sessions, life & career coaching and more Meals on duty This role will offer the successful candidate an exciting opportunity to develop their career in a best-in-class global restaurant business! We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process. At Gordon Ramsay Restaurants, we are driven to be an inclusive employer, we are devoted to creating an environment where our amazing teams can thrive, and our aim is to put people at the heart of everything we do. We want our teams to be their authentic self and we truly celebrate diversity in every sense. We are successful at what we do by cultivating talented teams with diverse skills & backgrounds. Everyone is welcome in our Gordon Ramsay Restaurants family. As we continue to grow and build the business, we are committed to putting diversity, equality, and inclusion at the forefront.